1. The Office of Information Technology ITA/ISA Monthly Meeting January 10, 2014 Facilitator: Matthew Marr OIT Support Services Manager - Academic Support

2. The Office of Information Technology ITA / ISA Meeting Agenda January 10, 2014 Attendees: ITA’s, ISA’s and OIT representatives Location: Main Building (MB 0.302) with link to Frio Street (FS 2.518) Date and Time: Friday, January 10, 2014 - 2:00pm – 3:30pm This month we will have a discussion regarding Unified Messaging. Next, we will hear about Automated Account Management, then dive into Mobile Device Protection software. Following that, we will hear about OIS updates. Finally, we will close out with an open discussion/Q&A session.

3. The Office of Information Technology Agenda ItemsPresenterTime Allotted Unified Messaging Discussion Mary-Margaret Echevarria Office of Information Technology Telephone Services Matthew Marr OIT Support Services - Academic Support 30 min Automated Account Management (AAM) Brad Cooper Office of Information Security 15 min Mobile Device Protection Software Pebby Garner Office of Information Security 10 min Office of Information Security General Updates Lance Pritchard Office of Information Security 10 min General Updates / Open Discussion Matthew Marr OIT Support Services - Academic Support 10 min

4. The Office of Information Technology Office of Info Tech Communication Infrastructure Srvcs Unified Messaging Status Update – Deployed in pilot to OIT and testing is underway Features Delivery Date – February 10 th, 2014 Expectations for Rollout – phased provisioning approach Brief Demo Questions and Answers

5. The Office of Information Technology Office of Information Security (AAM) (Slide 1) Automated Account Management (AAM) What is it? AAM is an automated account de-provisioning tool How does it work? Let’s take a further look…

6. The Office of Information Technology Office of Information Security (AAM) (Slide 2) AAM is triggered when a user separates and their DEFINE appointment is no longer active Accounts are partially de-provisioned on the separation date Partially de-provisioned consists of: Revoking e-mail access Hiding the user from the Global Address List (GAL) Moving the account to the Pending De-provision OU

7. The Office of Information Technology Office of Information Security (AAM) (Slide 3) A notification is emailed to the supervisor which includes a link to the AAM tool (https://aam.utsa.edu)https://aam.utsa.edu The supervisor can request an extension for the user to continue accessing their account The supervisor can request others be given access to the separated user’s account All requests are approved/disapproved by Legal An email is sent to the supervisor with the disposition of the request

8. The Office of Information Technology Office of Information Security (AAM) (Slide 4) After 30 days any partially de-provisioned accounts are fully de- provisioned (if not extended) Full de-provisioning consists of: Disabling the account Removing all memberships (except for applicable student access) Removing the user login script Moving the account to the Disabled OU or back to the Student OU

9. The Office of Information Technology Office of Information Security (AAM) (Slide 5) The account memberships are retained in a database if the employee should return at a later date Emeritus will have email for life while retired faculty will have it for one year If a user gets a new assignment, they will be partially de-provisioned and automatically re-provisioned based on the new appointment

10. The Office of Information Technology Office of Information Security Mobile Device Protection Software Prey – http://preyproject.comhttp://preyproject.com Lookout Security and Antivirus – https://www.lookout.comhttps://www.lookout.com Find My Mobile - http://findmymobile.samsung.comhttp://findmymobile.samsung.com Find My iPAD -- http://www.apple.com/icloud/find-my-iphone.htmlhttp://www.apple.com/icloud/find-my-iphone.html Where’s My Droid – http://wheresmydroid.comhttp://wheresmydroid.com Carbonite Mobile – http://www.carbonite.comhttp://www.carbonite.com

11. The Office of Information Technology Office of Information Security General Updates Data Classification now is counted as part of the Computer Categorization percentage Desktop Encryption deadlines Patch Percentage (still under investigation)

12. The Office of Information Technology General Updates Reminder – Meeting location, day, and time change for Spring 2014 Location – MB 0.312 and FS 2.518 Day – 2 nd Friday of every month (except March) Time – 2:00 p.m. to 3:30 p.m. Huge “Thank you” to Joe Tobares and the Academic Technology staff Questions and Answers