1. Office 365 ProPlus
Managing Updates

2. Office 365 ProPlus Deployment Track
Time
Track
Day 1: 11:45pm – 1:.00pm
Getting started with Office 365 deployment
Day 1: 2.00pm – 2:45pm
Introduction to Office 365 ProPlus LAB: Install and configure AADSync
Day 1: 3:30pm – 4:45pm
Planning & Deployment - Part 1 LAB: ODT & Shared computer activation
Day 1: 4:45pm – 6:30pm
Ask the Experts Reception
Day 2: 9:30am – 10:45am
Planning & Deployment - Part 2 LAB: Deploy Office using SCCM
Day 2: 10:30am – 11:45am
MDM for Office 365
Day 2: 1:15pm – 2:30pm
Managing Updates LAB: Update Office through Group Policy
Day 2: 2:45pm – 4:00pm
Office Telemetry and Compatibility LAB: Using Telemetry Dashboard
Day 2: 4:15pm – 5:30pm
Troubleshooting Installations & Updates

3. Office 365 ProPlus Deployment Track
Time
Track
Day 1: 2.00pm – 2:45pm
Introduction to Office 365 ProPlus LAB: Install and configure AADSync
Day 1: 3:30pm – 4:45pm
Planning & Deployment - Part 1 LAB: ODT & Shared computer activation
Day 1: 4:45pm – 6:30pm
Ask the Experts Reception
Day 2: 9:30am – 10:45am
Planning & Deployment - Part 2 LAB: Deploy Office using SCCM
Day 2: 1:15pm – 2:30pm
Managing Updates LAB: Update Office through Group Policy
Day 2: 2:45pm – 4:00pm
Office Telemetry and Compatibility LAB: Using Telemetry Dashboard
Day 2: 4:15pm – 5:30pm
Troubleshooting Installations & Updates

4. Session Agenda Office Servicing Overview Managing Office Updates
Introduction to Telemetry

5. Office 365 ProPlus Servicing Overview
Tech Ready 15
4/17/2017
Office 365 ProPlus Servicing Overview
Monthly, cumulative builds
Flexible options for management, control
Calculated deltas
Enables agility
Builds, rather than updates
Provided monthly. Contains security, non-security changes.
Cumulative…At most one update away from evergreen
Background updating
Deltas are calculated and downloaded in background
Several options to provide IT controls
Take control of change
Manage change via small ripples, rather than large, disruptive waves
Consistency enables process automation
Reduces time to get new features to user
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Office Update Triggers
4/17/2017
Office Update Triggers
Update Schedule Task
Runs after user login and around 3am (Sunday, Tuesday, Thursday)
Task can be configured to check the CDN or local source
Can be disabled
User Initiated
Update Now in the Account section under the File Menu
Requires admin rights
Command-line Update
%programfiles%\Microsoft Office 15\Client[x86|x64]\OfficeC2RClient.exe /update user [updatetoversion=“ ”]
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Phases of Update Update Download Update Apply Binary delta compression
Requires applications to be closed
Will apply on reboot
User interaction is possible

8. Configuring Updates at install time
Using the Office Deployment Tool
Defaults – updates are checked for on a daily basis on the Microsoft CDN
Use <Update> tag to turn on or off updates
Options include: Update location, Version and deadline
<Configuration>
<Add SourcePath="\\server\share" OfficeClientEdition="32">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
</Product>
</Add>
<Updates Enabled="TRUE" UpdatePath="\\Server\share\" TargetVersion=" " Deadline=“12/16/ :30"/>
</Configuration>

9. Configuring Updates via Group Policy
Computer Configuration\
Administrative Templates\
Microsoft Office 2013\
Updates
Enable Automatic Updates
Hide option to enable or disable updates
Update Version
Update Deadline
Update Path
Disable Update notifications

10. Group Policy enables you to utilize…
Microsoft Office
4/17/2017
Group Policy enables you to utilize…
Loop-back processing
Group Policy Preferences
Organizational units
Security group filtering
IP address range
Computer name
LDAP Queries
AD site
DNS Suffix
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Scheduled Task triggered
Tech Ready 15
4/17/2017
Scheduled Task triggered
How Automatic Updates Work
Most Common Path
New build available?
Ready to apply? No No
Do nothing
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. Scheduled Task triggered
Tech Ready 15
4/17/2017
Scheduled Task triggered
How Automatic Updates Work
Apply Update (Scenario 1 of 3)
New build available?
Ready to apply?
Office processes running? No
Yes
Yes No
Download delta
Update Office
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Scheduled Task triggered
Tech Ready 15
4/17/2017
Scheduled Task triggered
How Automatic Updates Work
Apply Update (Scenario 2 of 3)
New build available?
Ready to apply?
Office processes running?
3 or 6 days have passed? No
Yes
Yes
Yes No
Do nothing
Download delta
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Scheduled Task triggered
Tech Ready 15
4/17/2017
Scheduled Task triggered
How Automatic Updates Work
Apply Update (Scenario 3 of 3)
New build available?
Ready to apply?
Office processes running?
3 or 6 days have passed?
Prompt user via Toast or Business Bar No
Yes
Yes
Yes
Yes
User selects apply?
Download delta
Yes
Select “Close programs?”
Update Office
Yes
Open Office apps
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Scheduled Task triggered
Tech Ready 15
4/17/2017
Scheduled Task triggered
How Automatic Updates Work
New build available?
Ready to apply?
Office processes running?
3 or 6 days have passed?
Prompt user via Toast or Business Bar No
Yes
Yes
Yes
Yes No No No
User selects apply?
Do nothing
Download delta No No
Yes
Select “Close programs?”
Update Office
Yes
Open Office apps
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. Demo Updating Office 365 ProPlus 4/17/2017
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. Updates & Future Compatibility
Tech Ready 15
4/17/2017
Updates & Future Compatibility
Object Model & API
Virtually static since Office 2010 (
Office App model is future direction…
…no planned changes to object model/APIs
Builds supported for 12 months
Consistent with MSI/Service Pack lifecycle policy Enables validation of builds
Telemetry provides objective data
Facilitates a fact-based approach to manage risk
Helps manage change
Extensibility Model
Build lifecycle
Manage Risk
Manage change
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. Managing Office Updates
Tech Ready 15
4/17/2017
Managing Office Updates
Common Questions
“How can I test/approve updates?”
“How can I automate update management?”
“How can I back out, if necessary?”
“How can I determine if it worked?”
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. Managing Updates A sample plan
Process is automated
Builds are validated for 2 weeks
Backout is enabled
Opt-out is available
Goals
Production Group 
Validation Group

20. Managing Updates – A sample plan
Option
Details
1. Define & configure “pilot” group
Determine who will validate new builds
Determine internal source(s) to contain Office builds
Use Group Policy & global group filtering to configure update source (eg, “\\server1\Source1”) for testing group
(Optional) Configure to download from cloud

21. Managing Updates – A sample plan
Option
Details
Use Group Policy to configure update source(s)
and/or
Define update source at install time using the UpdatePath element
2. Define production update source

22. Managing Updates – A sample plan
Option
Details
Run setup.exe /download UpdateSource1.xml
SourcePath set to Pilot update location
Create a scheduled task to automate download
Run task 2nd Friday of each month
Contents of UpdateSource1.xml:
<Configuration>
<Add SourcePath="\\Server1\Source1" OfficeClientEdition="32">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
</Product>
</Add>
</Configuration>
3. Configure pilot update source

23. Managing Updates – A sample plan
Option
Details
Run setup.exe /download UpdateSource2.xml
SourcePath set to Production update location
Create a scheduled task to automate download
Run task 4th Friday of every month
Disable this task to “opt-out” of distributing to production
(Optional) Use software distribution tools to schedule deployment to many locations
4. Configure prod update source

24. Managing Updates – A sample plan
Option
Details
Backout plan - Use OfficeC2RClient.exe (via Software distribution) to downgrade to previous build
Enforcement – Use OfficeC2rClient.exe (via Software distribution) to update to current build
(Optional) Use Update deadline in Group Policy to enforce
Officec2rClient.exe /update user forceappshutdown=True displaylevel=False updatetoversion=
5. Manage outliers

25. Office Telemetry Enables
Microsoft Office365
4/17/2017
Office Telemetry Enables
Determine frequency of documents & solutions used
Manage add-ins & solutions
Report detected issues & performance
Track deployments
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

26. Mining Data from the Dashboard Custom Reports
Microsoft Office365
4/17/2017
Mining Data from the Dashboard Custom Reports
ActiveX
Macros
Builds
Scope
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

27. LAB OBJECTIVES Update Office through Group Policy and SCCM
Import Administrative Templates
Create and Deploy GPOs
Final group discussion