Presentation on theme: "Ken Stegall & Charlotte Phillips Hygiene: is daily cleaning and grooming Bathing (or showering) is essential! Using Deodorant Brushing Teeth Mouthwash."— Presentation transcript:
S.O.L.A.R. Square your shoulders to the speaker Open your posture Lean slightly toward the speaker Affect: Your emotions should be appropriate for the situation. Restatement: Paraphrase or restate for clarification.
What not to say Gossip Insults Complaints/Criticism
Summary Your professional image matters Begin with good hygiene Be neat and clean Use good posture and be aware of personal space Speak Clearly and Listen carefully