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PRESENTING A PROFESSIONAL IMAGE IN THE SALON UNIT 102 TASK B.

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Presentation on theme: "PRESENTING A PROFESSIONAL IMAGE IN THE SALON UNIT 102 TASK B."— Presentation transcript:

1 PRESENTING A PROFESSIONAL IMAGE IN THE SALON UNIT 102 TASK B

2 PRODUCE A FACT SHEET USE THE TITLES BELOW AS SEPARATE HEADDINGS USE THE TITLES BELOW AS SEPARATE HEADDINGS YOU MUST PRODUCE A FACT SHEET ON HOW YOUR APPEARANCE, COMMUNICATION AND BEHAVIOUR EFFECTS THE WAY CUSTOMERS FEEL YOU MUST PRODUCE A FACT SHEET ON HOW YOUR APPEARANCE, COMMUNICATION AND BEHAVIOUR EFFECTS THE WAY CUSTOMERS FEEL YOU MUST INCLUDE PERSONAL HYGENE YOU MUST INCLUDE PERSONAL HYGENE BODY LANGUAGE BODY LANGUAGE USE OF LANGUAGE AND TONE OF VOICE USE OF LANGUAGE AND TONE OF VOICE

3 PERSONAL HYGENE You should wash or shower every day to prevent body odour, use deodorant / antiperspirants You should wash or shower every day to prevent body odour, use deodorant / antiperspirants Clean your teeth and use mouthwash to prevent smelly breath Clean your teeth and use mouthwash to prevent smelly breath Ensure hands/nails are clean and well manicured Ensure hands/nails are clean and well manicured Ensure feet smell fresh and correct footwear used, if required use foot deodorant Ensure feet smell fresh and correct footwear used, if required use foot deodorant Uniform should be clean & fresh, not smelling of body odour or cooking Uniform should be clean & fresh, not smelling of body odour or cooking

4 APPEARANCE

5 COMMUNICATION SKILLS Speak clearly Speak clearly Do not mumble Do not mumble Good body language Good body language Eye to eye contact Eye to eye contact Smile Smile Don’t use slang Don’t use slang Consider tone of voice Consider tone of voice

6 PERSONAL HYGENE Hair Hair Teeth/breath Teeth/breath Clothes Clothes Feet Feet

7 BODY LANGUAGE


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