1. 1Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Stronger health systems. Greater health impact. Putting First Things First Liz McLean March 15, 2012 Date (month/day/year ) Center for Leadership and Management CLM 2012 Technical Exchange Coffee Webinars

2. 2Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Learning Objectives Know Stephen Covey’s Important/Urgent Matrix Gain Some Experience Using It Be Prepared to Apply the Important/Urgent Matrix to Own Work Be Aware of Some Time Management tools

3. 3Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Putting First Things First Organize and carry out work based on priorities The most important thing is not managing time; it is managing ourselves!

4. 4Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Why bother? Good management means putting first things first When we put “first things first” we will have vision, perspective, balance, control, and fewer crisis

5. 5Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Important and Urgent Matrix UrgentNot Urgent ImportantI II Not ImportantIII IV

6. 6Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Important and Urgent Matrix - Example UrgentNot Urgent ImportantI Crises Pressing problems Deadline-driven projects that are critical to your strategic priorities II Preventing problems and anticipating future activities Creating strategy, planning Relationship building Recognizing new opportunities Recreation Not ImportantIII Interruptions, some calls Some mail and reports Some meetings Pressing matters IV Trivia, busy work Interruptions Some mail Some phone calls Time wasters

7. 7Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Impact of Each Quadrant on Your Energy and Effectiveness UrgentNot Urgent ImportantI Stress Burnout Crisis management Always putting out fires II Vision Perspective Balance Control Few crises Not ImportantIII Short-term focus Crisis management Feeling victimized and out of control IV Irresponsibility Work not completed on time Loss of job

8. 8Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact How Do You Spend Your Time at Work? UrgentNot Urgent ImportantI II Not ImportantIII IV

9. 9Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Seven Key Practices of Quadrant II Improving communication with others Better preparation Better planning and organization Caring for yourself Taking advantage of new opportunities Personal development Knowing what is important

10. 10Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Other Tools That May Help Plan to put first things first: Make a list of what is most important to you in your work Share this list with another person Discuss what you can do differently to put first things first Set priorities using the priority matrix (pg 203 MWLH)

11. 11Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Next CLM Technical Exchange Coffee Webinar Understanding Financial Reports: The Income Statement March 29, 2012 9:00 am – 9:30 am (U.S. Eastern Time) CLM Technical Exchange Coffee Webinars 2012

12. 12Management Sciences for Health — 40 years of Strengthening Health Systems for Greater Health Impact Stronger health systems. Greater health impact. Saving lives and improving the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health.