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Receive a Process Application Task
Navigate to the Document Search page to View the Application
Conduct a Case Search for All Individuals on the Application
Record Parent/ Guardian Information
Record Case Information
Record Activity Associated with Reason for Child Care
View Parent(s) Schedule
Record Family Information
Record Income Information
Record Child Care Arrangement
If needed: Send Request for Additional Information (RAI)
Confirm you have Received All Necessary Documents on the Document Checklist page
Run Eligibility and Review Results
Create a Care Schedule for each eligible child on the case
Record the Monthly Parent Co-Payment
Generate the Approval or Denial Notice
Record Case Notes
Mark the Application Work Item as Complete
SERVICE AUTHORIZATION: This is what Care Schedules are called in CCMS. They will be reviewed later in more detail. TABS: Headings listed at the top of.
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