1. SERVICE AUTHORIZATION: This is what Care Schedules are called in CCMS. They will be reviewed later in more detail. TABS: Headings listed at the top of each page in CCMS. Notice how the current one is highlighted. LEFT NAVIGATION MENU: A list of the pages available to view and update. The current page is highlighted. NAVIGATION BUTTONS: These allow you to move from one page to another, save information and even reset a page to its default settings. They always display at the bottom of the page. ELIGIBILITY FIELDS: These fields are required to complete eligibility, but the page can be saved even if they are blank. They are marked by two asterisks. PURPLE HEADER: Displays key information about the item you are working on. You are in the context of that item when its displayed in the purple header. MANDATORY FIELDS: These fields are required to save the page and move on to the next one. They are marked by one asterisk. TABS: PURPLE HEADER: LEFT NAVIGATION MENU: PAGE: Contains information that can be viewed or updated. The page title is at the top of each page. PAGE: FIELD: An area of the page used to add and store information. FIELD: MANDATORY FIELDS: ELIGIBILITY FIELDS: NAVIGATION BUTTONS: SERVICE AUTHORIZATION:

2. DASHBOARD:DASHBOARD: This is your home page. It will display important messages from BCCD. It also allows you to view a snapshot of all the tasks in your work queue. Think of it as your to-do list.

3. WORK ITEM: Is a group of one or many tasks that help track what work needs to be completed for a CCMS activity. They track the work flow of an organization. Work items will be reviewed in more detail later. TASKS: These are short directions of actions to complete in CCMS and are assigned to a team for processing. Tasks are automatically created based on information in CCMS or the status of a work item. Notice how the Work Item type in these examples is the same: Application, but the tasks are different, 1 st RAI and 2 nd RAI. WORK ITEM: TASKS: