1. Business English Listening and Speaking

2.  Part 1 Practical Listening & Speaking Part 1 Practical Listening & Speaking  Part 2 Business Speaking Part 2 Business Speaking  Part 3 Listening Practice Part 3 Listening Practice  Part 4 Fun Listening Part 4 Fun Listening

3. Unit Goals When the students finish learning this unit, they should be able to know how to greet and introduce yourself know how to greet colleagues and introduce other people understand introduction etiquette Unit 1 Nice to meet you

4. Lesson 1 Part 1 Practical Listening & Speaking  A. Word Study A. Word Study  B. Functional Listening B. Functional Listening  C. Language Check C. Language Check  D. Controlled Practice D. Controlled Practice  E. Business Culture E. Business Culture

5. A. Word Study last name 姓氏 Marketing Departmant 市场部门 sales coordinator 销售协调员 employees 雇员 assistant 助理 business title 职务头衔 accountant 会计 Sales Manager 销售经理 head office 总部 business trip 出差；商务旅行 supervisor 主管 position 职位

6. B. Functional Listening Task: Greeting and introducing yourself: listen to the recording and fill in the blanks. Jack: Good morning, I'm Jack Jones. I'm the new (1) ______________from the head office. Lily: I'm Lily Wang, and I'm Sales Asissant. Pleased to meet you. Jack: Nice to meet you too, and call me Jack, please. Sorry, (2) _______________________________ Lily: It's Wang. W-A-N-G. Where are you from, Jack? Jack: I'm from Atlanta, Georgia, but i grew up in South Carolina. What about you? Lily: I'm from Shanghai. Jack: I see.(3) ____________________________________. Lily: Six years. I was in the Marketing Department for 5 years. Now I'm in Sales. Jack: Wow, that's pretty long. Lily: Anyway, (4) _____________________________. If you need anything, just let me know. Jack: Sure. Thank you. Lily: See you later. Jack: See you. sales coordinator How long have you been here, Lily? it's nice meeting you what's your last name again?

7. How to greet in first contact? introducing oneself and asking about someone's name asking about someone's hometown asking about someone's job offering help procedure

8. C. Language Check  Task One: Introducing oneself and asking about someone's name A: __ __ to meet you. I'm Jack Jones. B: Nice to meet you, too. My name's Lily Zhang. A: Sorry, what's your ____________? B: It's Zhang. A: How do you ______ it? B: Z-H-A-N-G.  Task Two: Asking about someone's hometown A: __________ are you from, Jack? B: I'm from Atlanta, Georgia. __________ you? A: I'm from Shanghai. Nice last name Where spell What about

9.  Task Three: Asking about someone's job A: Shang hai is a great city. So what do you ______ here, Lily? B: I am a sales __________. What about you? A: I'm the new Sales __________. How long have you been here? B: I have been working here for six years. A: That's ________.  Task Four: Offering help A: Yeah. Well, if you need any _______, just let me know. B: Ok. Thanks. do assistant Manager pretty long help

10. D. Controlled Practice  Work with your partner to make a dialogue on the following chart. YOU-- Peter Brown Greet and introduce yourself. Say you are from New York. Ask her to use your first name. Say the trip was pretty good. Ask about her last name and its spelling. Ask about her job Say "thanks" and end the talk. YOUR PARTNER- Jenny Zhang Greet and introduce yourself. Ask about his hometown. Ask about his trip. Spell your last name. Say you are Sales Assistant. Offer your help to him. End the talk.

11. E. Business Culture--- Introduction Etiquette Listen to a passage and discuss the following questions with your partner. (1) Should a male be introduced to a female first or vice versa? (2) Should a younger person be introduced to an elder one first or vice versa? (3) Should a junior employee be introduced to a senior one first or vice versa?

12. Pair Work A Role Play B Part 2 Business Speaking

13. A. Pair work Task: Work with your partner to put their responses in correct order and then practice the conversation. 1) You are Jack Dawson, aren't you? 2) Nice to meet you, too. My name is Lily Wang. Where are you from, Jack? 3) I'm a sales assistant. 4) It's W-A-N-G. 5) It was nice to meet you, too. Have a nice day. A. And how do you spell your last name? B. Yes, I am. Nice to meet you. C. Ok. It was nice to meet you, Lily. D. Thanks. You, too. E. I'm from Atlanta, Georgia. What do you do here, Lily?

14. B. Role play Task: Work in pairs or in groups of three or more. Each person should choose a name card below and use the card to introduce yourself. Then form new groups and repeat the role-play. Regal Frozen Products Richard Sandra Production Supervisor 105-109 Valley Road, Ripon London, 5JL JL9 Tel:00207-977-6453 Fax:0207-977-6452 01 Susan Lambert Accountant Meridian Financial Products Cole Street New York, 234116 Tel:011-947-6433 Email: kingsley@MFP.cu.uk