1. International Federation of Air Traffic Controllers Associations Bert Ruitenberg Human Factors Specialist IFATCA's Perspective on TEM and NOSS

2. International Federation of Air Traffic Controllers Associations Earlier Involvement IFATCA participated in: IFATCA participated in: 1st ICAO TEM Workshop 1st ICAO TEM Workshop El Salvador, San Salvador, April 2002 El Salvador, San Salvador, April 2002 3rd ICAO LOSA Week 3rd ICAO LOSA Week Dubai, UAE, October 2002 Dubai, UAE, October 2002

3. International Federation of Air Traffic Controllers Associations IFATCA's Position in 2002 TEM philosophy can be applied to ATC TEM philosophy can be applied to ATC Normal Operations Monitoring can be applied in ATC, but: Normal Operations Monitoring can be applied in ATC, but: LOSA is not a suitable tool for ATC LOSA is not a suitable tool for ATC A new tool needs to be developed A new tool needs to be developed Normal Operations Monitoring is only useful in organisations with a mature Safety Management System Normal Operations Monitoring is only useful in organisations with a mature Safety Management System

4. International Federation of Air Traffic Controllers Associations Developments Since 2002 2003: Informal working group discussing a tool called Normal Operations Safety Survey – NOSS (i.e. LOSA for ATC) 2003: Informal working group discussing a tool called Normal Operations Safety Survey – NOSS (i.e. LOSA for ATC) 2004: ICAO establishes the NOSS Study Group (NOSSSG) 2004: ICAO establishes the NOSS Study Group (NOSSSG) Members: Airservices Australia, Airways Corporation New Zealand, NavCanada, ATC The Netherlands, DFS Germany, Eurocontrol, UK CAA, FAA, IFATCA Members: Airservices Australia, Airways Corporation New Zealand, NavCanada, ATC The Netherlands, DFS Germany, Eurocontrol, UK CAA, FAA, IFATCA University of Texas as scientific advisor University of Texas as scientific advisor

5. International Federation of Air Traffic Controllers Associations IFATCA Policy (2005) Monitoring Safety in Normal Operations must be seen as an integral element of a Safety Management System. Monitoring Safety in Normal Operations must be seen as an integral element of a Safety Management System. A Safety tool such as NOSS, shall meet the following conditions: A Safety tool such as NOSS, shall meet the following conditions: Joint management/controller sponsorship; Joint management/controller sponsorship; Voluntary participation; Voluntary participation; Trained observers; Trained observers; set targets of safety enhancements; set targets of safety enhancements; de-identified, confidential, and non-disciplinary data collection; a de-identified, confidential, and non-disciplinary data collection; a adequate feedback of the results to the controller adequate feedback of the results to the controller (Melbourne 05.C.5)

6. International Federation of Air Traffic Controllers Associations NOSS Trials IFATCA supports the NOSS trials that are held in 2005 IFATCA supports the NOSS trials that are held in 2005 Airservices Australia (completed) Airservices Australia (completed) Airways Corporation New Zealand (completed) Airways Corporation New Zealand (completed) NavCanada (scheduled) NavCanada (scheduled)