1. DGPFSS Strength through personnelLe personnel fait la force DGSSPF Everything you wanted to know about NPP … but were afraid to ask An NPP Primer (Part 2) Lindsay Murphy, DND/CF LA Bob Smith, Assoc DGPFSS 27 April 2010 Base and Wing Commanders and Chief Warrant Officers Conference

2. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES DGPFSS Background Stood up 1 May 2008 –Origins date to pre-WWII era Consolidated functions of: –Canadian Forces Personnel Support Agency (CFPSA) –Director Casualty Support Management (DCSM) –Elements of Director Quality of Life (DQOL) –Enhanced responsibilities for family services, casualty support and military fitness Provides a single focus for morale and welfare enhancing programs and services

3. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Current Roles Managing Director of Non-Public Property –Reports to CDS Chief Executive Officer, Staff of Non-Public Funds, Canadian Forces –Leader of a Separate Agency under FAA Schedule V Director General Personnel and Family Support Services (Level 2) –Responsible for publicly funded morale and welfare programs –Reports to CMP

4. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Managing Director Non-Public Property (Level 1) NDA: Non-Public Property NPP M&W Programs CFPFSS delivery model

5. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES CFPFSS Delivery Model Overarching Roles for NPP NDA assigned mandate to provide benefits (1950) –Benefits selected to be offered to CF personnel include: Financial well-being Social opportunities Caring Retail goods and services Treasury Board Assigned Mandate (1969) –DND may fulfill Good Employer responsibilities through NPP Attracts DSP Public $ Department Assigned Mandate to be Alternative Service Deliverer for Personnel Support Programs (1996) –C109

6. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES CFPFSS Delivery Model 1950 - NDA provisions: Establishes NPP as a special class of Crown property Defines NPP to include –Money and property received by or contributed to NPP orgs –Real property managed by NPP orgs –$ derived from managing that real property Vests NPP in CDS and COs for benefit of CF The Financial Administration Act (FAA) does not apply to NPP (s.41(3)) Primary focus is for the benefit of serving and former CF members and their dependants (s.38,39) –and any other purpose approved by CDS

7. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Chief Executive Officer Staff of the NPF, Canadian Forces Staff of the Non-Public Funds, Canadian Forces CFPFSS delivery model

8. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES CFPFSS Delivery Model FAA established Schedule V Separate Agency NDA has no provisions for staff –Not part of NPP accountability framework No enabling legislation, established mandate or terms of reference Can only be paid with NPF –Only source of NPF is NDA established NPP

9. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Casualty Support + Military Family Services (C108) + Personnel Support Programs (C109) CMP Level 2: Public Programs Defence Services Program Portion Delivered by DGPFSS Director General Personnel and Family Support Services (Level 2) CFPFSS delivery model

10. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES CFPFSS Delivery Model Level 2 within CMP Operates totally within publicly funded FAA accountability framework and DND business planning process Military Family Services Program funded through C108 is managed and delivered within Public accountability framework in accordance with TB direction of 2004 Personnel Support Programs designated as ASD by VCDS 3/96 –Funding and Business Planning through C109 –Delivery though Non-Public Property as ASD Casualty Support Management –Funded through operating budget –Primarily delivered through military personnel and DND Public Servants

11. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Defence Services Program CFPFSS Delivery Model Staff of the NPF, Canadian Forces Non-Public Property Personnel Support Programs (C109) Casualty Support + Military Family Services (C108) (Public Delivery) (NPP Delivery) NPP M&W Programs Employee Benefits And Pension Funds, Human Res. Publicly Funded Programs

12. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES DGPFSS HQ Organization Pers Fin Svcs (Pres SISIP Financial Services) Andre Bouchard Retail Svcs (Pres CANEX/ NATEX) Gerry Mahon Casualty Support Management (DCSM) Col Gerry Blais Personnel Support Programs (C PSP) Randy Helgason Assoc DG Pers and Family Support (Assoc DGPFSS) Bob Smith Director General Personnel and Family Support Services (DGPFSS) BGen (Ret’d) David Martin NPP Finance (CFO) Shirley Tang- Jassemi NPF HR (VP HR) Sharon Fleming NPP IM/IT (CIO) Bruce Pickard DGPFSS CWO CWO Jean Boivin

13. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES NPP Programs – all CF locations, over 420 sets of financial statements and customized reports – over 2,000 PYs (4,000, plus employees) Programs include –CANEX Retail Stores, ExpressMarts, Gas Bars, Specialty Stores Food Services Concessions WYN Support Our Troops The Personnel Insurance Home Heating Oil Program CANEX Discount Program No Interest Credit Plan NATEX NPP Procurement (buying / distribution) Extent of NPP Operations

14. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Extent of NPP Operations (cont’d) SISIP Financial Services –SISIP Proper –Coverage After Release –Financial Planning Services –Canadian Forces Personnel Assistance Fund Canadian Forces Central Fund –Concentrated Bank Account –Consolidated Insurance Program –CFCF Loans –Minor New Construction –Capital Projects NPF Employees Pension Plan NPF Employees Group Insurance Plans

15. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Base / Wing Funds –Clubs and Activities –Community Centres –Specialty Interest Ships Funds NPP support to Deployed Operations Mess operations Museums National Sports Banquet NPF Accounting NPF HR Services Extent of NPP Operations (cont’d)

16. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES NPF IM/IT –NPF Wide Area Network –NPF Websites Administer Physical Fitness Maintenance Grant Volunteers Dinner Program Military Families Fund Canadian Defence Community Banking Extent of NPP Operations (cont’d)

17. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Questions