2. Staffing and Supervision

3. “Leadership occurs any time one attempts to influence the behavior of an individual or group regardless of the reason…Management is a kind of leadership in which the achievement of organizational goals is paramount.” - Ken Blanchard

4. Attributes of Leaders and Managers ManagersLeaders - Administer- Innovate - Ask How/When- Ask What/Why - Focus on systems- Focus on people - Do things right- Do the right thing - Maintain - Develop - Rely on control- Inspire trust - Short term perspective- Long term perspective - Accept status quo- Challenge status quo - Copy- Show originality - Eye on Bottom Line- Eye on horizon

5. Shared Attributes Leaders and Managers Work toward Common Goal Work toward Common Goal Roles are Complementary Roles are Complementary Technical Skills Technical Skills Preoccupation with a Role Preoccupation with a Role Decision Makers Decision Makers

6. “There is a reciprocal relationship between leadership and management, that implies an effective manager should possess leadership skills, and an effective leader should demonstrate management skills…management involves power by position while leadership involves power by influence.” - P. Hersey

7. Power granted by others is more effective than power seized by effective than power seized by position of authority

8. Attributes of Leaders & Managers SIMILARITIES Enthusiasm Enthusiasm Integrity Integrity Self-confidence Self-confidence Positive Mental Atttitudes Positive Mental Atttitudes Charismatic Charismatic Empathetic Empathetic Influencial Influencial Cognitive Abilities Cognitive Abilities Morality/Ethical Morality/Ethical Decision Maker Decision Maker LEADER Strategic Strategic Creative Creative Visionary Visionary Effective Effective Establishes Principles Establishes Principles Asks the Critical Questions Asks the Critical QuestionsMANAGER Tactical Tactical Operational Operational Implementer Implementer Structural Structural Analytical Analytical Orderly Orderly Efficient Efficient Policy Maker Policy Maker Answers the Questions Answers the Questions Task Oriented Task Oriented

9. Effectiveness – Role of Power “Power is the ability to exert influence in the organization beyond authority, which is derived from position. The supervisor's personal power could include job knowledge, personal influence, interpersonal skills, and ability to get results, empathetic ability, persuasive ability, and physical strength.” “Power is the ability to exert influence in the organization beyond authority, which is derived from position. The supervisor's personal power could include job knowledge, personal influence, interpersonal skills, and ability to get results, empathetic ability, persuasive ability, and physical strength.” J.P. French and B. Raven ("The Bases of Social Power" in Studies in Social Power, edited by D. Cartwright, Institute for Social Research, 1959, pp. 150-167) J.P. French and B. Raven ("The Bases of Social Power" in Studies in Social Power, edited by D. Cartwright, Institute for Social Research, 1959, pp. 150-167)

10. Role of Power Leader has power to take risks Manager minimizes risks Leader can break the rules Manager makes the rules Leader uses conflict by asking critical questions Manager avoids conflict to get the job done Leader takes new roads Manager is happy with existing roads Leader takes the blame Manager blames others Leader has transformational power Manager style is transactional

11. Leaders and Managers Leadership has to do with direction. Management has to do with the speed coordination and logistics in going in that direction. The WORKERS are chopping their way through the jungle. The MANAGERS are coordinating, making sure the tools are sharp, etc. The LEADERS climb a tree and shout Wrong jungle!! The MANAGERS shout back Be quiet! We’re making progress!

12. References Bennis, W. & Nanus, B., (2003). Leaders: Strategies for taking charge. French, J. P. & Raven, B., ("The Bases of Social Power" in Studies in Social Power, edited by D. Cartwright, Institute for Social Research, 1959, pp. 150- 167). Greenberg, J., (2005). Managing Behavior in Organizations. http://changingminds.org/disciplines/dleadership/articles/manager_leader.htm