1. “Twigs, Pigs & Garbage” Cayuga Sustainable Hospitality March 14 th, 2012 Ithaca College

2. Who we are and what we do Andrea Bonilla, Cornell Hotel School Class of 97. Hans Pfister, Cornell Hotel School Class of 95. Hospitality Management, Development and Consulting. – Small – Upscale (“Luxury”) – Sustainable

3. We do not get involved in Real estate or mixed development projects. Golf courses and Sport fishing. “Green washing”. Uncommitted owners.

4. Where we are located

5. Our lodges, hotels & resorts Lapa Rios Ecolodge – Osa Peninsula Arenas del Mar – Manuel Antonio

6. Our lodges, hotels & resorts Harmony Hotel – Nosara, Guanacaste Latitude 10 Resort – Santa Teresa/Malpais

7. Our lodges, hotels & resorts Finca Rosa Blanca – Central Valley Jicaro Island Ecolodge – Lake Nicaragua

8. How are your hotels Sustainable? Does it make $ense to be Sustainable? Is there a Market for Sustainability?

9. How are our Hotels Sustainable Twigs, Pigs and Garbage Certification for Sustainable Tourism (CST) Stanford University Impact Study Owners, employees, guests. Awards, Recognition and Feedback.

10. Twigs, pigs… Twigs – Private Nature Reserve – Native Plant Nursery – Organic vegetable garden Pigs – Biogas for cooking – Solar heated water – Avoid Air-Conditioning

11. … and Garbage Refuse Reuse, Reduce Recycle.

12. Not to forget the social component Education Community

13. Does Sustainability make $ense Lapa Rios Ecolodge – Operating Results – 75% Occ, $400 ADR – 18 th year of Operation Arenas del Mar – Operating Results – 75% Occ, $400 ADR – Fourth year of Operation

14. But it just is the RIGHT thing to do

15. Great rewards and inspiration!

16. Is there a market for Sustainability? Surveys: How we ask the question. Is it a real factor? Authenticity and connection. Slow travel. Digital detox

17. Thank you for your interest in the work of Cayuga Sustainable Hospitality in Costa Rica and Nicaragua www.cayugaonline.com hans@cayugaonline.com