1. Georgia Angell Deseret Forwarding Int’l.

2. HOW TO CONNECT? (COMMUNICATION)

3. Telegraph Machine

4. TELEX MACHINE

5. SNAIL MAIL

6. FAX MACHINE

7. Telephone

8. ELECTRONIC DATA INTERCHANGE

9. EMAIL MESSAGE

10. FACEBOOK

11. LINKED IN

12. TWITTER

13. SKYPE

14.  2 TIN CANS  TELEGRAPH  TELEX/TWIX MACHINE  SNAIL MAIL  FAX MACHINE  TELEPHONE  EDI  EMAIL  ATTACHMENTS  FACEBOOK  LINKEDIN  TWITTER  SKYPE

15. WAYS TO COLLABORATE (EXCHANGE IDEAS)

16.  WHAT DO I NEED?  WHERE DO I NEED IT?  WHO DO I GET IT FROM?  IDENTIFY THE SERVICES  SPECIFIC COUNTRIES?  VISIT EXHIBITS

17. STRATEGIES TO ELEVATE (BECOME SUCCESSFUL)

18.  NETWORK  BUSINESS CARDS  ETTIQUETTE  AFTER IT’S OVER  MEET PEOPLE  HOW TO UTILIZE  SOCIAL ENJOYMENT  KEEP THE ATTENTION

19.  Give your complete attention to the conversation  Introduce yourself – ’30 second commercial’  Talk to people to you don’t know  Attend IAM Meetings and Events  Spend time in Network Central with Exhibitors  Ask questions, and listen (80/20 rule)  Take notes  Follow up when you return to the office

20.  Have a conversation when handing out your card  Hand your card out properly  Look at the card you just received  Write notes on the back of a card (Where you met, physical attributes, conversation points)  Don’t run out of cards

21.  Make good eye contact (60%)  Make a good first impression  Respect personal space  Have a mint and share  Spend 10 mins with each person  Hold your drink in your left hand  Grab those exhibits goodies, but engage with the exhibitor

22.  Get enough sleep  Exercise  Eat reasonably  Wash your hands frequently  Use hand sanitizer  Drink – but have some water too

23.  Always wear your identification tag  Place your tag on your right side  Be brave – introduce yourself. First, Last name, Company (no title)  Bring a jacket or sweater to the meeting rooms  Keep your cell phone battery with you  Wear comfortable shoes

24.  Exhibits Open  IAM Membership Luncheon  Knowledge Lab  YP35 Member Reception  New Member Reception  Opening Reception  Casino Night – Benefits Alan F. Wohlstetter Scholarship Fund

25.  Buffet Breakfast  Exhibitors Cocktail Reception  Knowledge Labs  Core Membership Meeting  YP-35 Membership Meeting

26.  Buffet Breakfast  Exhibits  Claims Panel  Knowledge Labs  ISA Membership Meeting  Lunch in Exhibit Hall  Military and Government Affairs Panel  Industry/Government Panel - DPS  YP-35 Social Mixer

27.  Breakfast with Exhibitors  Governing Membership Meeting  Government & Industry Special Session ◦ FMC Commissioner – Michael Khouri ◦ Transportation Policy-DOD – Lisa Roberts ◦ Panel discussion- Peak Season – DOD  Closing Reception  Banquet and Entertainment  Dancing

28. Monday, September 12:  Claims - Can you spot Fakes and Counterfeits? Speakers: Debbie Morales, Tom Morales Tuesday, September 13:  Move For Hunger Speaker: Adam Lowy  US Bank Freight Payment Speakers: Cheryl Garcia  Jump Start Your Business With Champ (GSA) Speaker: Brian Kellhofer Wednesday, September 14:  Building Trust Through Cultural Awareness Speaker: Sirin Koprucu  Update on IAM Member Programs and Services Speaker: Brian Limperopulos

29.  Smile  Laugh  Go meet someone new  And remember – your tablemate could be your next business partner!  And have a successful and fun Annual Meeting

30. Deseret International gangell@deseret-intl.com