We think you have liked this presentation. If you wish to download it, please recommend it to your friends in any social system. Share buttons are a little bit lower. Thank you!
Presentation is loading. Please wait.
Published byNatalie Higgins
Modified over 3 years ago
Knowledge Management Looking Back, Looking Ahead-- and Its Future for the Three Sectors Brook Manville, United Way of America Mitre Corporation TEM Dec 5, 2007 PLEASE ATTRIBUTE AUTHORSHIP OF THIS PRESENTATION IF ANY PORTTION RE-USED. © Brook Manville 2007 Brook Manville email@example.com@uwa.unitedway.org: 703-683-7810
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 2 Overview KM LOOKING BACK KM LOOKING AHEAD IMPLICATIONS FOR: –For-profit –Not-for-profits –Government COMMENTS AND QUESTIONS…
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 3 Prognostication… The future looks pretty much the same as the present… only longer!
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 4 The journey and the (First Gen) S-curve of KM…. discovery development integration (1980s-1990s)
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 5 The journey and the First Gen S-curve…. Peter Drucker et al Intellectual Capital the Learning Organization intangibles accounting data-information-knowledge- wisdom …etc, etc, etc discovery
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 6 The journey and the First Gen S-curve…. Functional colonization: –Corporate libraries –Strategy & Planning –Marketing –OD –HR –IT Consultants & vendors galore Systems thinkers & chaos theory Learning communities Measurement and ROI development
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 7 The journey and the First Gen S-curve…. Tightly linked to strategy People-based knowledge augmented by technology Understanding of culture and collaboration, embedded Whole system approach Business metrics Taken for granted integration
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 8 First Gen KM: Effectiveness of the Organization STRATEGY PROCESS & ORGANIZATION & CULTURE TECHNOLOGY PEOPLE
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 9 The parallel First Gen S-curve….Knowledge advisory and product/service offer to clients & customers build a new business
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 10 Innovation & Revenue Package Sell Learn
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 11 Key Attributes: First Gen Identifying and managing the known Leveraging assets of the company Disciplined practice
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 12 Discontinuity! global competition internet disaggregated value chains learning through practice 1990s- 2000s quest for more performance search, networking, web 2.0 Outsourcing and core competences deeper understanding & integration
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 13 Looking ahead the shift effectiveness of the organization the power of the cross boundary network
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 14 The (next) S-curve for KM….(Second Gen) The Power of Cross- Boundary Network(s)
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 15 The emerging Second Gen S-curve…. discovery development integration (1990s-2010-???)
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 16 The emerging Second Gen S-curve…. real focus on knowledge of people the proliferation and pursuit of communities of practice web-based learning communities and portals learning and exchange processes beyond organizational boundaries collaboration becomes a science discovery
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 17 The journey and the Second Gen S- curve…. learning and knowledge partnerships and value chains with suppliers, partners, customers social network analysis and network economics social networking, blogging, web 2.0 open source manufacturing, processes, and learning wisdom of crowds… development
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 18 The emerging Second Gen S-Curve…. ???? from boundaries to connections and collaborations wherever, whenever enterprises as ecosystems of networks strategy as mapping, predicting and sourcing knowledge production leadership as democratic knowledge engagement across boundaries Integration
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 19 The parallel Second Gen S- curve….Knowledge network businesses knowledge network consulting & facilitation knowledge membership businesses selling expertise networks
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 20 Key Attributes: From First Gen to Second Gen Identifying and managing the known Leveraging assets of the company Disciplined practice From… To… Discovering and facilitating the knowable Connecting assets within & beyond boundaries Experimentation and consolidation
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 21 Whats the so what? for practitioners?
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 22 …and what are the implications for each of the three sectors? For Profit Not- for- Profit Government ? ? ?
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 23 Context: the (traditional) differences among sectors? Serves Purpose Approach People For Profit Not- for- Profit Government customers & shareholders create wealth and economic value product market strategy employees the needy and/or aggrieved safety net and /or social change volunteerism & philanthropy mission-led staff & volunteers citizens protect and further the common good tax & spend on programs politicians and civil servants
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 24 Reality: the blurring and overlap…. For Profit Not- for- Profit Government Focus on performance Increasing demands for accountability, value Power of markets to provide solutions Expectations of social responsibility Transparency and interconnectivity War for talent Pressure for collaboration Everybody: must perform higher against measurable outcomes must be a problem- solver find ways to collaborate with and leverage whoever really knows use markets but mind the common good, social resp. realize theyre in the knowledge business
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 25 Leaders and Practitioners of Knowledge Strategy and Programs should…. break down boundaries, blow up the silos, pursue networks look beyond your enterprise and your sectorfor whatever it takesOPEN UP YOUR ORGANIZATION TO THE MORE DEMOCRATIC WEB OF THE FUTURE performance as your filter for decision- making, investment, experimentation, and even new business opportunities… …but manage the tension of values, mission and social responsibility embrace the social technologies for the power of people…. ….but keep technology in the appropriate place of a whole system approach First Gen to Second Gen
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 26..and perhaps most important: Remember all we have learned about knowledge management in the last 25 years….. But dont become a museum piece for what was done in an earlier age!!!!
Mitre TEM Presentation 12-5-07 © Brook Manville 2007 27 Q & A ?
Thank you! Brook Manville, United Way of America firstname.lastname@example.org 703-683-7810
25 seconds left…...
The Road to Community Impact: New Answers to Old Questions.
Jeopardy Q 1 Q 6 Q 11 Q 16 Q 21 Q 2 Q 7 Q 12 Q 17 Q 22 Q 3 Q 8 Q 13
ARL 1 Library Publishing Services: New Opportunities for Research Libraries Karla Hahn ARL Office of Scholarly Communication ARL May Membership Meeting.
Practical advice from a lifetime of leadership Ian Smith 1.
A SMALL TRUTH TO MAKE LIFE 100%
We will resume in: 25 Minutes.
A National Resource Working in the Public Interest © 2006 The MITRE Corporation. All rights reserved. KM at MITRE Jean Tatalias KM TEM, December 2007.
CHAPTER 1 Basic Concepts of Strategic Management
/1 Transparency Challenge Panel March / Welcome & Introductions Suzanne Wise Strategy Consultation Overview of responses and next steps.
Marketing Strategy and the Marketing Plan
ABC Technology Project
A © 2001 Arthur Andersen. All rights reserved. The Accountants Role in the New Economy Robert A. Johnson February 5, 2001.
Creating and Capturing Customer Value
Cost Management ACCOUNTING AND CONTROL
© 2012 National Heart Foundation of Australia. Slide 2.
Public B2B Exchanges and Support Services
GG Consulting, LLC I-SUITE. Source: TEA SHARS Frequently asked questions 2.
My Alphabet Book abcdefghijklm nopqrstuvwxyz.
1 Operations Management, Competitiveness, and Operations Strategy Lecture 1.
©Brooks/Cole, 2001 Chapter 12 Derived Types-- Enumerated, Structure and Union.
Year 6 mental test 5 second questions
Implementing Strategy in Companies That Compete in a Single Industry
Addition 1’s to 20.
1. 2 Introduction Industry trends Engagement models Governance Innovation Case Study Summary & Wrap Up Agenda.
NORMAPME ISO User Guide for European SMEs The essence of.
MANAGEMENT RICHARD L. DAFT.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Strategy in High-Technology Industries
Presented by Mark Arnold. Who We Are Definitions of social enterprise Spectrum of enterprises Differences in the various models and how that will.
TU/e Service business logic framework Egon Lüftenegger, Information Systems Group, TU/e.
Chapter Two Company and Marketing Strategy
Innovate Now: Overview and Next Steps February 2007.
Global Entrepreneurship and Small Business Management
1 Breadth First Search s s Undiscovered Discovered Finished Queue: s Top of queue 2 1 Shortest path from s.
Developing and Executing a Global Data Strategy March 16, 2010
Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved Chapter The Future of Training and Development.
Chapter 1 The Study of Body Function Image PowerPoint
1 Leading the Learning Function September 14, 2009 Dr. Gretchen Van der Veer Director, Office of Leadership Development and Training Corporation for National.
Making Your Business Grow
1 Copyright © 2010, Elsevier Inc. All rights Reserved Fig 2.1 Chapter 2.
Advanced Piloting Cruise Plot.
6 Sigma Consulting
You have been given a mission and a code. Use the code to complete the mission and you will save the world from obliteration…
Planning for the Future Board approved Board approved o 10+ Year Envisioned Future o 3-5 Year Strategy Map o FY14 Operational Objectives o Input was obtained.
© 2017 SlidePlayer.com Inc. All rights reserved.