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Leadership James MacGregor Burns One who instills purposes,not one who controls by brute force Daimler Chryslers CEO Bob Eton ….Someone who can take a.

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Presentation on theme: "Leadership James MacGregor Burns One who instills purposes,not one who controls by brute force Daimler Chryslers CEO Bob Eton ….Someone who can take a."— Presentation transcript:

1 Leadership James MacGregor Burns One who instills purposes,not one who controls by brute force Daimler Chryslers CEO Bob Eton ….Someone who can take a group of people to a place they dont think they can go

2 Characteristics of Quality Leaders Priority Attention to External & Internal Customers Empower Subordinates Improvement Than maintenance Prevention than Cure Coordination than Competition among Depts Training & Guide Than Directing& Controlling

3 Characteristics of Quality Leaders Learn from problems Communication –Top to lower Mgt- vice versa Commitment to Quality Suppliers Based Quality not Price Organization Structure –Quality Encourage Team Work

4 Leadership Concepts oTo become successful,leader requires to understand human natures-Basic needs,wants and abilities of people oGives Security & independence,rewards & punishments,word of praise,Trust& distrust.

5 7 Habits of Highly Effective People By Dr. Stephen R.Covey Habit 1 :-Be Proactive (You are the Creator & In charge) Reactive Proactive There is nothing I can doLets Look at our alternatives She makes me so madI control my feelings I have to do that.I will choose proper response I cantI choose I mustI prefer Things are getting worseWhat initiative can we use ?

6 Habit-2 Begin with the end in mind Mental creation & Physical creation=Leadership & Management Based on Personal philosophy Honesty Positive Attitude Remember the people Sense of humor Do not fear mistakes Encourage Subordinates Read Books for leadership Developments

7 Habits-3Put first Things First (Self Management) Management of Time Urgent Not Urgent I II IV III Important Not Important Crises,Firefight Pressing Problems Deadline Driven Projects (KEY ROLES) Prevention,Preventive & Corrective actions Relationship Building New Opportunities (YOURS OBJECTIVE) Interruptions,Pressing Matters Some Mails,Calls,Reports Popular Activities Busy Work Time Wasters Pleasant Activities (SCHEDULE TIME) (WEEKLY SCHEDULE)

8 Habit-4 Think Win Win (Benefit all Human Interactions) Four step process See the Problem From Others View. Identify Key Issues. Determine & Analyze Results. Seek New Options To Achieve Results.

9 Habit-5 Seek First to understand, then to be Understood o Empathic Listening to what others SAY o Understand Persons Emotions & Intellectual,Credit or Character.

10 Habit-6 Synergy (Whole >Parts) Team Achieves More Than Individual Efforts Habits 5 Integrates towards Habits 6 Coordination & Understanding Reaches Better Solutions.

11 Habit-7 Sharpen the Saw (Renewal) Four Dimensions personal Nature Physical –Good nutrition,Rest &Relaxation Spiritual- Prayer,Meditation &Spiritual Reading Mental – Reading,seminars, & Writings Social/Emotional –Our Relationship with others.

12 Ethics Ethics is body of principles of human conduct that govern the behavior of individuals & organizations. Ethics Means something different to Different People, especially International Workforce & Vary Culture. Definition Causes of unethical behaviour Organization Favors their own interests Sales – through false advertising Individuals Abuse their position & power Favors short term results Decisions based on Assumptions

13 Ethics Management Program An ethics management program needs to address pressure, opportunity,& Attitude. Three Steps in EMP Appraisal -The analysis of the costs associated with unethical behaviour. Prevention - The development of a system that will minimize costs. Promotion - The continuous advertising of ethical behaviour in order to develop an Organizational Culture.


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