Presentation on theme: "Building a Student Success Center 8-Keys to Achieve"— Presentation transcript:
1 Building a Student Success Center 8-Keys to Achieve From the Ground Up:Building a Student Success Center8-Keys to AchievePurpose-Driven SuccessJewel B. Cherry, DirectorStudent Success CenterForsyth Technical Community College
2 Successfully implementing change on your campus Implementing change on a college campus is like trying to move a cemetery. Clark Kerr
4 What Are The Eight Keys To Success? Establish a sense of urgencyCreate the guiding coalitionDevelop a vision and strategyCommunicate the changeEmpower broad-based actionGenerate short-term winsConsolidate gains and produce more changeAnchor new approaches in the cultureLeading Change by John P. Kotter
5 KEY # 1 ~ Establish a Sense of Urgency SACS reaffirmation self-study (August, 2000)Noel-Levitz Student Satisfaction Survey (spring 2000)Community College Survey of Student Engagement (spring 2003)Internal ad-hoc committee ( )Overall air of discontentment
6 Hacken’s LawThe belief that understanding alone will stir an organization to action is one of mankind’s greatest illusions.
7 KEY # 2~ Creating the guiding coalition Grant writing committeeAwarded Title III Grant (spring 2005)Appoint dedicated personnel
8 KEY # 3 ~ Developing a Vision and Strategy Creating a vision to help direct the change effortIncrease student retentionIncrease student graduation ratesImplement split model of academic advisingDeveloping strategies for achieving that visionDevelop new student orientation programsIncrease faculty trainingOpen a Student Success Center
9 KEY #4~ Communicating the change vision Talk the Talk and Walk the WalkTop AdministratorsDeansFacultyStaffMaintenanceStudents
10 How???“A sentence here, a paragraph there, two minutes in the middle of a meeting, five minutes at the end of a conversation, three quick references in a presentation – collectively, these brief mentions can add up to a massive amount of useful communication, which is generally what is needed to win over both hearts and minds”Kotter, p. 95
11 KEY #5 ~ Empowering broad-based action Committees with Campus-wide representationFaculty advising needs surveyFaculty advisor training based on survey resultsCourageous conversations
12 KEY #6 ~ Generating short-term wins Student Success Center Open HouseAnnual update from the PresidentSecured a visible locationHired staffAll full-time faculty attended initial training sessionOn-going training on hot topicsOnline orientation option
13 KEY #7 ~ Consolidating gains and producing more change Don’t lose momentumThe rubber band effect
14 KEY #8 ~Anchor New Approaches in the Culture Share the good newsCreate a newsletterKeep records and publish DataRetentionPersistenceStudent satisfactionContinuous improvement100% participation
15 Sustainability – How to keep it going? DISCUSSION
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