2. Maximize Student Success Todays Purpose: Clarify Expectations Explore Engagement Opportunities Brainstorm Possible Measures Discuss Accountability

3. Maximize Student Success College Year 1 Goal: 90% within semester persistence 55% fall to fall retention College Year 3 Goal: 70% fall to fall retention

5. Expectations Everyone has a role to play Every Division Every Department Every Individual

6. Career Counseling TutoringFinancial Aid Job Placement Advising Book Store Information Technology Custodial Services Marketing Grounds/ Maintenance Human Resources Accounting Institutional Development Food Service Classroom

7. Expectations Think about what YOU can influence Avoid temptation to take on the world Remember the old bumper sticker…

8. Maximize Student Success

10. Student Engagement – CCSSE Research-based measures Activities that promote student success Communicated through five benchmarks www.ccsse.org

11. Student Engagement Active & Collaborative Learning This is a technical college where a student is supposed to receive textbook learning with hands on instructions. BUT its not always what happens in most classrooms. A lot of the instructors tell the students here is the material and the assignment is due on this date- Good Luck!

12. Student Engagement Student Effort When employers were questioned about the important things they looked for in employees their #1 response was that they show up for work every day. Same thing is true for college. Regular attendance is one of top things for a successful completion of college.

13. Student Engagement Academic Challenge I just graduated high school back in May and didn't know what to expect from college. Everyone told me that it was a lot different than high school and I see what they mean. I actually like it better than high school.

14. Student Engagement Student-Faculty Interaction I feel like faculty need to just be vocal in their assignments and expectations. I feel many instructors are purposely vague in order to thin out those who dont listen quite as well.

15. Student Engagement Support for Learners I do think instructors and advisors play a huge role in the success of the student. I think most of the time a new student will need reassurance. They may feel intimidated by advisors to discuss goals.

17. Measures Performance Targets Think of strategic ways to reach goals Not reaching target is NOT a failure Not trying is a failure

18. Measures Ideally – a quantifiable measure of impact on student performance Engagement, persistence or learning Next best – a quantifiable measure of activity that supports student performance

19. Measures Activities/Measures will vary by area Instructional – student engagement and persistence Student Services – student engagement and support of engagement Administrative/Support Services – support of engagement

20. Measures Instructional Examples Engagement Measure: Faculty teaching ENG 100 will meet with each student for a fifteen minute mid-term conference to discuss career plans. Persistence Measure: Successful course completion rates (e.g., C or better) for ENG 100 will increase from an average 60% to 64% without lowering standards.

21. Measures Student Services Examples 90% of students who receive probation counseling will avoid suspension Students will report 90% satisfaction with Financial Aid counseling

22. Measures Administrative/Support Service Examples HR will fill 95% of all vacancies within two months with qualified personnel. Students report at least 90% satisfaction with quality of food through Food Services Survey. IR will return instructor/course evaluation results to divisions within four weeks of the start of the next semester.

24. Accountability Method to document activities and progress toward goals NOT punitive Again, not meeting goals is OK Not trying is not

25. Accountability Divisions/Departments Institutional Effectiveness Individuals EPMS/FPMS

26. Accountability Institutional Effectiveness One to two measures per department/division www.yorktech.com/ie Internal reports

27. Accountability EPMS/FPMS Faculty/Staff/Administrators Two objectives One Measurable Faculty – one related to student engagement

28. Accountability Institutional Effectiveness October 15 th – plans for 2008-09 June 30 th – results for 2008-09 EPMS/FPMS October 13 th – plans for 2008-09 September 1 st – performance review for 2008-09

30. The answers not out there…

31. http://etc.yorktech.com/MP3Vids/penguin.mp3 Its right here.