1. SAP ACROSS CAMPUS WE ARE ALL IN THIS TOGETHER Kathy Kraus North Idaho College July 30, 2015 Financial Aid-Colleague Coeur d’Alene, Idaho

2. SESSION RULES OF ETIQUETTE  Please turn off you cell phone/pager  If you must leave the session early, please do so as discreetly as possible  Please avoid side conversation during the session Thank you for your cooperation! Coeur d’Alene, Idaho

3. SAP OVERVIEW  Process  Requirements  66.67% completion rate  2.0 GPA  150% maximum time frame  Appeals  Email notification  Working with Advising Services  Referrals to complete counseling and Education Plan Coeur d’Alene, Idaho

4. REQUIREMENTS FOR SAP  Complete 66.67% of all credits attempted  Maintain a 2.0 GPA  One WARNING semester  Unsatisfactory (UNS)  Complete within 150% of current program.  Maximum Time Frame (MTF) Coeur d’Alene, Idaho

5. RULES SET UP  Rules are set up on SPTD-Order of rules is very important. The rules are passed or failed in a specific order so they will get the correct status. Coeur d’Alene, Idaho

6. APPEALS  The student always has the right to submit an appeal.  Notified by school administered email.  Approvals result in a probation status. The student must sign and submit a contract.  If the appeal is denied, the student may have the option to submit additional items or more supporting documentation for a second review.  Additional review items are sent in an email for supporting documentation. Coeur d’Alene, Idaho

7. APPROVED APPEALS  Per term- complete 66.67% and 2.0 GPA.  Approvals sent by school administered email account.  Contract must be submitted before aid is reinstated.  Students receive an email to re- accept their award.  Tracked each semester. Graduation dates are also tracked.  Can make progress on a probationary status in compliance with the contract or until they are again completing Cumulative 66.67% and 2.0 GPA. Coeur d’Alene, Idaho

8. APPEAL SUMMARY- FOR COMMITTEE REVIEW Coeur d’Alene, Idaho

9. WORKING WITH ADVISING IF APPEAL IS DENIED  Career Services.  Advisors help with Education plans  Maximum Time Frame students meet with an Advisor to make sure the classes they are taking pertain to their current degree or transfer degree. Coeur d’Alene, Idaho

10. EMAILS ARE GENERATED  Approved emails are sent through PCEX as a one time email  Denied emails have been set up with the various denied codes that are triggered using PCB Coeur d’Alene, Idaho

11. PCB DETAIL- USING SAP OVER RIDE FOR DENIED APPEALS Coeur d’Alene, Idaho Override status here

12. SAPD Coeur d’Alene, Idaho Click here for over ride

13. SAPA- OVER RIDE STATUS Coeur d’Alene, Idaho

14. RUN CRA  Run CRA “D”elete  Run CRA “A”dd This will select the students with the “DN” denied codes and paragraphs to send to the students. Some examples are:  DN2-Provide Additional Supporting Documents  DN3- Meet with Financial Aid Advisor and Prepare Education Plan  DN4- Explain ALL Unsatisfactory Terms  DN9- MTF Take Classes that Pertain to Degree This also updates communication codes on CRI so the students file is no longer complete. We also remove the completion date if it is populated just to make sure the file is not awarded in error. Coeur d’Alene, Idaho

15. PCB  Run PCB and select the date range (we use the same day we process).  Select the track for denied emails  Count  Process and update history  Delete batch Coeur d’Alene, Idaho

16. ADVISORS!  Advisors are now trying to catch students earlier using the Academic Standards from the Registrar’s Office to help students that are struggling.  Advisors meet with these students that are in a Probation, Approved Suspended or approved Disqualified academic status.  This should help Financial Aid as these students will receive help prior to having an unsatisfactory status for those on probation and should help with maximum time frame as they are getting on the correct path earlier. Coeur d’Alene, Idaho

17. SOMETHING NEW!  Advising Services are now notified about struggling students at midterm!  Advisors are asked to contact students with a GPA below a 2.0 at midterm to help with tutoring and advising for classes the student may be struggling in.  Advisors are also sent a list of students that are close to reaching Maximum Time Frame Status!  Advisors are asked to contact students that have reached 88% of their program to make sure they are on track to graduate before they reach 150% of their program. Coeur d’Alene, Idaho

18. SESSION SUMMARY  Run SAP  Contact Student with automated email  Work with advisors for student success! Coeur d’Alene, Idaho

19. QUESTIONS & ANSWERS  Contact information for presenter Kathy Kraus North Idaho College 1000 W Garden Ave Coeur d’Alene ID, 83814 Email: kathy.kraus@nic.edu Coeur d’Alene, Idaho

20. THANK YOU! Kathy Kraus kathy.kraus@nic.edu Coeur d’Alene, Idaho