1. Social Enterprise. Success with new personnel solutions

2. 30 new social enterprises to the Tampere region 210 employed (disabled or long term unemployed) SYKE goals:

3. SYKE, March 2007 54 new social enterprises, about 90 new jobs for disabled/long term unemployed people. Nearly 900 direct enterprise contacts

4. How does SYKE work? SYKE has two main principles: Closeness: SYKE finds the interested enterprises and visits them Locality: the SYKE consultants are working within the subregions in a close co-operation with the business developing authorities.

5. Pirkanmaa (the Tampere Region) is a region of 460 000 inhabitants. It is situated about 150 km north of Helsinki. Unemployment rate in sub- regions is between 7% and 12% SYKE service points Helsinki

6. SYKE Marketing Target group: In Tampere sub-region there are about 26 000 enterprises, in other sub-regions altogether about 11 000. SYKE has chosen to market to micro and small enterprises (that cuts the total amount appr. 10%) First contacts: Via entrepreneur associations, interest groups Use of telemarketing (finding those who might employ and/or those who are interested in employment subsidies)

7. SYKE Marketing local, near-by approach * ”Personal selling” * presentations at meetings (over 110 occasions reaching over 1500 persons) * News/stories in local newspapers * Special appendix in regional entrepreneur´s paper * Project Reviews delivered by email

8. 1. Step customers -Need to find out if social enterprise - is an opportunity -Need to (re)write the business plan 2. Step customers -Have the basic elements ok, perhaps a need for business planning -Need to know more of recruitment of disabled 3. Step customers -Profitable business views -Readiness to employ and get the social enterprise status SYKE, step by step

9. SYKE offers supportive business expertise SALES, MARKETING, COMMUNICATION BUSINESS PLANNING BUSINESS DEVELOPMENT AND eBUSINESS LAW, TAXATION, CONTRACT LAW PREMISES PRODUCT AND SERVICE DEVELOPMENT PERSONNEL DEVELOPMENT ECONOMY AND FINANCING

10. What is important? Customer valuations on scale 1-7, December 2006 Service is free of chargeThe service process is easy for the client The reliability of the service Consultant’s expertise Rapidity of the service Activity of the consultant Representation of social enterprises (cases) Marketing material Use of other consultants Informative internet-portal The service is free of charge Successful recruitment Research by Innolink Oy

11. Rehabilitation Centre Mental Oy Rehabilitation services for addicts (alcohol, drugs) and mentally disturbed people Accommodation services Rehab. customers Youth care Day-activity centre Service agreements are made with municipalities.

12. 14 of the 40 employees are people who have had difficulties in finding an employment. They are disabled or have been unemployed for years. Our personnel is highly motivated. It is an advantage that being a social enterprise we can openly discuss the disabling factors and thus create a perfect job combination. The Rehabilitation Centre Mental is very active in developing private social and health care services in Finland. Interested? Contact paivi.maenpaa@mental.fi

13. Social enterprises in Tampere region, Branch of Business * Industry: woodworking metal plastic construction subcontracting etc. * Services: retail trade call center ITC – services coffee bars lawyer’s office etc.

14. SYKE assisted in recruitment process (IT-enterprise) We have combined unique and industrial processing (Special wood furniture) As a social enterprise we have better resources (Riding school) I can recommend ”social enterprising” to many small firms (Travel&accommodation)

15. Minna Apajalahti/Pirkanmaan Syke minna.apajalahti@vaske.fi Päivi Mäenpää/Kuntoutuskeskus Mental Oy paivi.maenpaa@mental.fi