1. UMC for Consulting & Services

2. UMC UMC for Consulting & Services UMC Profile UMC Profile UMC Range of Consulting Services UMC Range of Consulting Services UMC Working Methodology UMC Working Methodology UMC Consultants UMC Consultants Selected References Selected References

3. UMC Profile of UMC Background UMC is a management consulting, Training and executive search Company established in 1989 with representative offices in UAE, Syria, Yemen and London. Today, UMC operates from a base office in Lebanon with five full timer partners, four associate regional partners and around 30 supporting staff between full and part time consultants, advisers and industry specialists. Their business backgrounds contribute to the overall expertise of UMC.

4. UMC Profile of UMC International Association Hay Group, UK, Human Resources & Organization consultants Kroll Risk Management Consultants, UK CompuMe, Dubai, IT services

5. UMC UMC Range of Services

6. UMC Range of Services Corporate Development consulting Business Plans Preparation Business Plans Preparation Develop Corporate & Strategic Plan Develop Corporate & Strategic Plan Formalize corporate Policies Formalize corporate Policies Design corporate and department Organization Structure Design corporate and department Organization Structure Prepare Job descriptions, profiles & Authorities Prepare Job descriptions, profiles & Authorities Introduce Organizational Improvements Introduce Organizational Improvements Introduce corporate governance Introduce corporate governance

7. UMC Range of Services HR consulting Prepare man power plan Prepare man power plan Design Work Structure, Team & Job responsibility Design Work Structure, Team & Job responsibility Conduct Remuneration Market Survey Conduct Remuneration Market Survey Conduct job valuation, grading and pay scales Conduct job valuation, grading and pay scales Introduce Competency Modeling & Analysis Introduce Competency Modeling & Analysis Apply Performance Management system Apply Performance Management system Develop Personnel Policies & Procedures Develop Personnel Policies & Procedures Carry out staff assessment process & culture building Carry out staff assessment process & culture building Introduce succession management plan and management transfer program Introduce succession management plan and management transfer program

8. UMC Range of Services IT consulting Identify system User requirements Identify system User requirements Set Hardware and software specifications Set Hardware and software specifications Assume Project Management responsibility Assume Project Management responsibility Design and Implement Migration plan Design and Implement Migration plan Prepare MIS package Prepare MIS package Prepare IT operations manual Prepare IT operations manual Develop IT security, back up and contingency plans Develop IT security, back up and contingency plans Develop business continuity plan Develop business continuity plan

9. UMC Range of Services Financial & Accounting Consulting Prepare financial plans & policies Prepare financial plans & policies Design Automated financial and Accounting systems Design Automated financial and Accounting systems Prepare Procurement Policies Prepare Procurement Policies Prepare fixed assets, inventory and financial control processes Prepare fixed assets, inventory and financial control processes Design annual budgeting process Design annual budgeting process Carry out Financial Analysis and assessment Carry out Financial Analysis and assessment Prepare financial models Prepare financial models

10. UMC Range of Services Corporate Finance Services Carry out Due diligence reviews and submit corporate assessment report Carry out Due diligence reviews and submit corporate assessment report Arrange for Small to Medium size companies financing programs Arrange for Small to Medium size companies financing programs Assist Individuals in assessing loans portfolio and commitments and introduce better terms Assist Individuals in assessing loans portfolio and commitments and introduce better terms Represent clients in direct communication with financial institutions Represent clients in direct communication with financial institutions Prepare investment opportunity study for potential investors / partners Prepare investment opportunity study for potential investors / partners

11. UMC Range of Services Marketing & Economic Studies Prepare Market research & Analysis reports Prepare Market research & Analysis reports Prepare Project Feasibility studies Prepare Project Feasibility studies Conduct Competition analysis reports Conduct Competition analysis reports Identify Pricing strategy, communication tools and positioning target Identify Pricing strategy, communication tools and positioning target Submit Benchmarking studies Submit Benchmarking studies Analyze and report on Consumer attitude & behavior Analyze and report on Consumer attitude & behavior Conduct Macro and Micro studies Conduct Macro and Micro studies

12. UMC Range of Services Franchising Assist management in the feasibility study of going Franchise Assist management in the feasibility study of going Franchise Assist Management in calculating the Franchise fee, royalty % and related terms Assist Management in calculating the Franchise fee, royalty % and related terms Develop Franchising kit: Develop Franchising kit: –Product & company profile –Franchising manual relationship –Franchising agreement Obligations –Franchisee operation manual procedures

13. UMC Range of Services Training & development Prepare corporate Training plans, programs and budget Prepare corporate Training plans, programs and budget Carry out staff assessment and identify training by individual job and person Carry out staff assessment and identify training by individual job and person Conduct public and group training workshops Conduct public and group training workshops Conduct corporate tailor made training workshops Conduct corporate tailor made training workshops Introduce procedures to measure results from training investment Introduce procedures to measure results from training investment Establish and operate corporate and in house staff development centers Establish and operate corporate and in house staff development centers

14. UMC Range of Services Executive Search Discuss corporate recruitment needs and requirements Discuss corporate recruitment needs and requirements Assist in the preparation of Job description and profile Assist in the preparation of Job description and profile Locate potential candidates and propose short list Locate potential candidates and propose short list Advise on recommended compensation package Advise on recommended compensation package Conduct job orientation and environment building Conduct job orientation and environment building Assist in contract negotiation and finalization Assist in contract negotiation and finalization

15. UMC UMC Methodology Meet client for briefing Meet client for briefing Carry out fact finding visit / survey Carry out fact finding visit / survey Prepare proposal document Prepare proposal document Submit proposal in a presentation format Submit proposal in a presentation format Include implementation as essential scope of work Include implementation as essential scope of work Submit progress reporting to keep client informed Submit progress reporting to keep client informed Project Resources are : Project Resources are : –Partner responsible for quality control –Project Manager for day to day management & guidance –Consultants with relevant industry and functional expertise

16. UMC UMC Experience & Resources UMC partners have worked for several years with International consulting firms UMC partners have worked for several years with International consulting firms UMC partners average experience exceeds 20 years in consulting and Executive Management UMC partners average experience exceeds 20 years in consulting and Executive Management UMC total years of experience in the Middle East is 16 years UMC total years of experience in the Middle East is 16 years UMC staff average experience 10 years UMC staff average experience 10 years UMC resources are assigned on work based on industry and functional expertise UMC resources are assigned on work based on industry and functional expertise

17. UMC UMC References List of clients names can be provided upon request List of clients names can be provided upon request UMC provided services to the following sectors : UMC provided services to the following sectors : –Government –Financial Institutions ( banks, insurance, investment cos) –Trading ( wholesale and retail) –Manufacturing –Contracting –Family businesses –Telecomm companies –Services ( hotels, hospitals, schools, universities)

18. UMC UMC Contact Details We will be glad to discuss any area of interest and schedule a site visit for fact finding, as maybe required. Please contact us on: Tel/Fax: 961 1 489976 Mob:961 3 629099 Email:umc@umcservices.com umc@umcservices.com Website:www.umcservices.com www.umcservices.com