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3. Read to Learn
Define human resources management.
Describe how a company attracts and rewards good employees.
Discuss what a human resources manager should consider about a job applicant.

4. The Main Idea
A human resources manager finds new employees for a company. Human resources staff members assist new workers through training and evaluations.

5. Key Concepts
Human Resources
Meeting Staffing Needs
Considering Job Applicants

6. Key Term
human resources
the people employed in a business, commonly referred to as employees
human resources management
the process of finding, selecting, training, and evaluating employees

7. Key Term
a detailed outline of the duties, qualifications, and conditions required to do a specific job
job description
compensation
pay and benefits

8. Key Term
an amount of money paid to an employee on an hourly basis
wage
a fixed amount of pay for each week, month, or year
salary

9. Key Term
extra compensation that workers receive such as health and life insurance, sick leave, holiday pay, and retirement plans
benefits
actively looking for qualified people to fill a job
recruitment

10. Key Term
the process of verifying certain information provided by a job applicant
background check
someone who comments on a job applicant’s character and qualifications for a job
reference

11. Another term for employees is human resources.
the people employed in a business, commonly referred to as employees.

12. Graphic Organizer Employees Productive Business Skill Knowledge Labor
Experience
Employees
Productive Business

13. Meeting Staff Needs
The specific staffing needs of a business are usually handled by a human resources manager.

14. Writing a Job Description
When filling a job, human resources managers begin by writing a job description.
job description
a detailed outline of the duties, qualifications, and conditions required to do a specific job

15. Writing a Job Description
A job description might require a certain level of experience and education.
The job could also be part-time, full-time, or temporary.

16. Figure 15.1
Job Description

17. Pay and Benefits
To attract and keep good employees, businesses must offer competitive compensation.
compensation
pay and benefits

18. Pay can be in the form of a wage or a salary.
Pay and Benefits
Pay can be in the form of a wage or a salary.
wage
an amount of money paid to an employee on an hourly basis
salary
a fixed amount of pay for each week, month, or year

19. Many jobs offer benefits.
Pay and Benefits
Many jobs offer benefits.
benefits
extra compensation that workers receive such as health and life insurance, sick leave, holiday pay, and retirement plans

20. Pay and Benefits
A pension plan is a retirement plan that is funded at least in part by an employer.

21. Pay and Benefits
A profit-sharing plan makes an annual contribution to an employee’s retirement fund when the company makes a profit.

22. Pay and Benefits
With a 401(k) retirement plan, employees set aside a percentage of funds from each paycheck to go into their 401(k) investment account.

23. Human resources managers are responsible for recruitment.
Job Recruitment
Human resources managers are responsible for recruitment.
recruitment
actively looking for qualified people to fill a job

24. Job Recruitment
Most recruiters first consider filling a new job with someone who already works for the company.

25. Graphic Organizer Ads in Newspapers Job Fairs Ads in Magazines Schools
Recruitment Sources
Schools
Referrals
Employment Agencies
Internet

26. Figure 15.2
Workplace Skills

27. Hiring Older Workers
More businesses are hiring people of retirement age. Companies such as Home Depot and Borders have joined with the American Association of Retired Persons, or the AARP, in a commitment to hire older workers.

28. Considering Job Applicants
The first step to selecting the right candidate for the job is reviewing résumés and application forms.
A résumé is a worker’s summary of academic and work history.

29. Considering Job Applicants
The second step to selecting the right candidate for the job is interviewing qualified candidates.

30. Graphic Organizer The Interview The recruiter finds out
If the candidate is right for the job
How the candidate communicates
The candidate finds out
If this is the right job for him or her
Answers to any outstanding questions

31. Considering Job Applicants
The third step to selecting the right candidate for the job is testing.
Testing helps companies make sure that job candidates have the right skills and character for a job.

32. Background Checks and References
The final step in selecting the right candidate is doing a background check, which includes checking references.
background check
the process of verifying certain information provided by a job applicant
reference
someone who comments on a job applicant’s character and qualifications for a job

33. You own a retail store. You want to hire a cashier and want to make sure you hire someone who won’t steal from you. You know that the federal government has rules forbidding your use of a lie detector, so you decide to give applicants a psychological test to predict a tendency to steal.
Decision Making Do you think it is appropriate to decide whether a person will steal based on the results of a psychological test? Explain your answer.

34. Answer
Answers will vary but students should suggest that it might not be fair to judge a person’s future behavior based on the results of a psychological test. However, it is smart for a business owner to be very cautious when hiring.

35. What are human resources?
the people employed in a business

36. What do human resources managers do to help businesses meet staffing needs?
they write a job description and advertise the position and also recruit potential employees

37. What are the four steps to selecting the right person for a job?
reviewing each candidate’s application and/or résumé; screening people for the job; interviewing qualified candidates; and checking references

38. End of