1. Submitted by: Sara Jones, Jenny Martinez, & Christie Medina Florida State University Higher Education Program MyEU A Portal for Ellingsburg University

2.  A portal brings personalized and specific information users want right to their fingertips. This way students, faculty, & staff do not have to navigate an extensive university website.  Having access to technology increases the communication between faculty and students and also increases the proliferation of learner communities (1).(1)  A personalized service portal decreases the distance between students, faculty, and university services while increasing a sense of community (1).(1) Reasoning ChannelsTeamsFeedback Tech-based systemsOrganizationLiteratureGood Practices

3. Portal StudentsFacultyStaff Reasoning Channels TeamsFeedback Tech-based systemsOrganizationLiteratureGood Practices The portal is specifically designed to meet the needs of students, faculty, and staff of Ellingsburg University. These are the people who will benefit the most from a centralized, personalized system.

4. PORTAL Financial Aid EU D.S.A. My Calendar Library Health Services HousingBlackboard Admissions/ Registrar Campus Events Course Catalogue My Courses WebMail STUDENTS Reasoning Channels TeamsFeedback Tech-based systemsOrganizationLiteratureGood Practices

5.  Vital information that all students must know will be automatically present on their personalized portal. These administrative channels are:  Admissions/Registrar  EU Division of Student Affairs  My Courses  All of the specific channels provide a means to assist students from the admissions process, through graduation, and even as alumni. However, students will still be able to display the information that is pertinent to them. Reasoning for Portal Channels Reasoning Channels TeamsFeedback Tech-based systemsOrganizationLiteratureGood Practices

6. PORTAL Courses Teaching Departmental Information Department Contacts Blackboard Human Resources Employee Profile WebMail FACULTY Reasoning Channels TeamsFeedback Tech-based systemsOrganizationLiteratureGood Practices

7.  Provides awareness of departmental initiatives and announcements.  Allow easy access to manage information needed to teach courses.  Encourage collaboration between faculty and departments.  Access to payroll and compensation, training and development, and personal information. Reasoning for Portal Channels Reasoning Channels TeamsFeedback Tech-based systemsOrganizationLiteratureGood Practices

8. PORTAL Department Contacts Budgetary Information Professional Development Human Resources Employee Profile WebMail STAFF Reasoning Channels TeamsFeedback Tech-based systemsOrganizationLiteratureGood Practices

9.  Provides awareness of departmental initiatives and announcements.  Encourage partnership between departments.  Access to payroll and compensation, training and development, and personal information. Reasoning for Portal Channels Reasoning Channels TeamsFeedback Tech-based systemsOrganizationLiteratureGood Practices

10.  Housing - Student body is primarily residential  Financial Aid - Their secure system needs to communicate with the portal  Department of Finance & Administration - The business services aspect of the university  Admissions/Registrar - Their secure system needs to communicate with the portal and integral student record keeping ReasoningChannels Teams Feedback Departmental Representation Tech-based systemsOrganizationLiteratureGood Practices

11.  Human Resources - Their secure system needs to communicate with the portal and integral employee record keeping  University Relations - Responsible for the university public relations  Branding & Marketing - Create the look of the portal to maintain consistency of university mission ReasoningChannels Teams Feedback Departmental Representation Tech-based systemsOrganizationLiteratureGood Practices

12.  End-user Groups We will seek equal representation from students, faculty, and staff to evaluate our progress at each stage of the portal development.  After developing a prototype we will solicit feedback from our focus and end-user groups.  End-users will be given evaluations to further explain what they feel needs to be changed, deleted, or added to the prototype. ReasoningChannelsTeams Feedback Tech-based systemsOrganizationLiteratureGood Practices

13.  “To produce an infrastructure toolkit and framework that enables campus offices to ‘plug’ services into the portal framework and use the portal toolkit making the ‘portal’ their method of service delivery” (2).(2)  Examples of sites that currently contain password protected information that will be accessed through a single sign-on method are: Financial Aid, Blackboard, WebMail, Human Resources, and Admissions/Registrar. ReasoningChannelsTeamsFeedback Tech-based systems OrganizationLiteratureGood Practices Importance of Communication Between Technology-based Systems

14.  There will be a consistent look and feel to all services thus making them easier to use.  However, our users will have the ability to customize the portal to their own needs.  There will be some standard links all students, faculty, and staff need to have (i.e. University Announcements, Campus Events, Academic Calendar) Tech-based systems Organization LiteratureGood Practices ReasoningChannelsTeamsFeedback

15. 1. Wright, R., Gorman, J., & Bernstein, R. (n.d.) MyUB: A personalized service portal. Innovation in Student Services: Planning for Models Blending High Touch/High Tech. Retrieved February 22, 2005 http://www.buffalo.edu/aboutmyub/ http://www.buffalo.edu/aboutmyub/ 2. Portal project charter for August, 2000 project. (n.d). Retrieved February 22, 2005, from University of Texas-Austin Web site: http://www.utdirect.utexas.edu/utdirect/ http://www.utdirect.utexas.edu/utdirect/ Tech-based systemsOrganization Literature Good Practices ReasoningChannelsTeamsFeedback

16.  Good Practices: University of California – Los Angeles: http://my.ucla.edu/ University of Buffalo: http://www.buffalo.edu/aboutmyub/ http://www.buffalo.edu/aboutmyub/ University of Texas - Austin: http://utdirect.utexas.edu/utdirect/ http://utdirect.utexas.edu/utdirect/ Tech-based systemsOrganizationLiterature Good Practices ReasoningChannelsTeamsFeedback