Presentation on theme: "Ellingsburg University Portal proposal University of South Florida Michael Crump, Jennifer Gallagher, and Nicholas Rau."— Presentation transcript:
Ellingsburg University Portal proposal University of South Florida Michael Crump, Jennifer Gallagher, and Nicholas Rau
Our Vision To create the best portal design for Ellingsburg University. Our unrivalled approach to university portal design comes from our unique understanding of students and student development. By synthesizing our knowledge of portals and students, we can offer unprecedented control and choice of user service.
OUR Concept Our design begins with a secure, password protected login. From that login, users will be directed to their own personalized portal based on their status as students, parents, staff, faculty, or alumni. Our multi-tiered design allows each user the ability to access individualized, highly relevant information. We have eliminated the information overload to provide users the content they want on demand.
the Portal will… Increase user performance Increase user performance Raise quality of customer service Raise quality of customer service Lower information technology costs Lower information technology costs Provide unified look for easier use Provide unified look for easier use Help consolidate information Help consolidate information Webmasters have as much influence, if not more, over prospective millennial student decisions than the admissions director (Wallace, 2000).
Be available to all members of the university community Be available to all members of the university community Be personalized with user name and password Be personalized with user name and password Have multiple customizable channels Have multiple customizable channels Serve as the communication hub for the university community Serve as the communication hub for the university community Our portal will…
your portal Will… Access student information system Access student information system Feature a customizable main page with links, announcements, and campus news Feature a customizable main page with links, announcements, and campus news Access an interactive personalized calendar Access an interactive personalized calendar Link to discussion boards Link to discussion boards Access university Access university
Theory in practice Person-environment congruence (Strange, 1996) Person-environment congruence (Strange, 1996) – In order to have an educationally purposeful experience and guarantee satisfaction, individuals need to feel comfortable in their environment. – By creating a customized portal, the individual will create able to create a comfortable environment ensuring a positive working condition. Interactive capacities of computer-mediated communication lead to the formation of characteristic social aggregations. (Strange & Banning, 2001) Interactive capacities of computer-mediated communication lead to the formation of characteristic social aggregations. (Strange & Banning, 2001)
Development Team The following were identified as stakeholders who serve as end users or content providers, or both: Students Students Faculty Faculty Student Activities/Residence Life Student Activities/Residence Life University Relations University Relations Enrollment Management Enrollment Management
Development Process End user focus groups End user focus groups –Reliability of service –Ease of navigation –Accuracy and timeliness of content Online/ questionnaire Online/ questionnaire –Satisfaction assessment –Solicitation of user input Consultation of contributors Consultation of contributors –Ease of information access
System SUPPORT NETWORKS User access and authentication User access and authentication Enrollment management databases Enrollment management databases Campus newspaper Campus newspaper Calendar database Calendar database Search engine Search engine Bookstore interface Bookstore interface Human resources Human resources Alumni information Alumni information
Organization of the portal All user options will include: All user options will include: –Personalized greetings –Interactive calendar –University-wide announcements and news –Weather updates –Links to libraries, colleges, and academic support
Organization of the portal Students Students –Enrollment management database –Organization Announcements –Residence Life Work orders, RHA, room lotteries, tech support –Bookstore (online ordering) –Campus food service –Blackboard/WebCT –Single login for all functions
Organization of the portal Prospective Students Prospective Students –Virtual admission counseling –Online applications –Orientation information and updates –Financial aid applications & FAFSA –Housing information and online applications –Virtual tours –Adult and transfer student resources
Organization of the portal Faculty/Staff Faculty/Staff –Access to grades and class rosters –Professional development opportunities –Promotion & tenure information –Research support and databases –Academic technology links –Budgets, accreditation, and master planning –Human resources
Organization of the portal Parents/Alumni Parents/Alumni –Homecoming & Commencement –Academic/Event calendars –Parents Association –Alumni Association –Campus safety reports and resources –Fundraising/Giving back –Parents Weekend –Overview of FERPA With parents of Millennials being increasingly involved in the education of their students, higher education institutions must involve parents in the aspects of the university experience (Sells, 2002).
Design best practices Content edited for accuracy Content edited for accuracy Easy to read fonts and spacing Easy to read fonts and spacing Simple, consistent color theme Simple, consistent color theme Fast-loading graphics Fast-loading graphics Accessible to individuals with disabilities Accessible to individuals with disabilities Uniform writing style and terminology Uniform writing style and terminology Technical assistance readily available Technical assistance readily available Active links regularly updated Active links regularly updated
Selected examples University of California – Los Angeles University of California – Los Angeles University of California – Los Angeles University of California – Los Angeles Xavier University Xavier University Xavier University Xavier University Evergreen State College Evergreen State College Evergreen State College Evergreen State College University of Minnesota University of Minnesota University of Minnesota University of Minnesota Pennsylvania State University Pennsylvania State University Pennsylvania State University Pennsylvania State University Our portal reflects many key traits of these institutions portals.
References Strange, C.C. (1996). Student services: A handbook for the profession. San Francisco: Jossey-Bass. Strange, C.C. (2001) Educating by design: Creating campus learning environments that work. San Francisco: Jossey-Bass. Wallace, H. (2000, Fall). Campus ecology theory and websites: One example of applying traditional student affairs theory to technology. Student Affairs.com E- Journal. Retrieved September 28, 2004, from