1. Mistiwell (PTY) LTD t/a FMMS Brian Watson Presenting...

2. ONE BASIC QUESTION How can a software assist with SHEQ as is?

3. CUSTOMER RELATIONSHIP MANAGEMENT Centrally locate your clients and potential clients; Understand the clients requirements, problems, constraints and remedies; Link all related document to each client; Link projects and work orders to each client; Link calls, tasks and materials to clients; Link failures, causes and corrective actions; Link rules and regulations;

4. Modules and their functionality? Main ModuleSub Modules C.R.M (Customer Relationship Management) Company Details Stores large amounts of information about any company; Unlimited site linkage; Roll up of: Call reports; Work orders; Projects; Operational costs; EUL (estimated useful lifecycle); Placements; Assets, instruments, fixtures and fittings; Geographical locations and GPRS; CAD Coordinates; Linked documentation; Roll up costs for projects, maintenance, assets, EUL, PV and FV; Site Details Has all the same functionality as per the company details; Unlimited staff linkage; Capture buildings on site; SLA and contract manager; Contacts/Staff Members Capture staff details per site; Emails contacts directly from the system; Link all training to each staff member;

5. COMPUTERISED MAINTENANCE MANAGEMENT SYSTEM Manage scheduled and unscheduled work with maximum accuracy; Priorities work correctly; Mandatory entry management; Trigger management – approvals, informing, warning etc. Correct service type management; Proper status overview (in-progress, overdue, completed, cancelled, on-hold); Schedule site work with all related material, documents, tasks, special instructions and the like thereof; Link all work orders to each client individually; Capture work performed, times, failures, causes, corrective actions and future planning; Quick and effective reporting in seconds; Improve efficiency, accuracy and business operations; Work loads are well configured and this alone improves on time management.

6. Modules and their functionality? Main ModuleSub Modules CMMS (Computerised Maintenance Management Software) Work Orders Manages scheduled and unscheduled work orders in grave detail; Allows for production work order management; Develop work orders from 21 different registers. This is very useful as it allows work orders to be developed from a very high level to the lowest level. These register are: Company, site, building, area, location, asset, asset group, products, projects, ad-hoc services, contracts; stock items; instruments, utility grids, fixtures, tenants, building units, district, suburb, extension, and stand; Maintenance on Asset Groups allows unlimited maintainable items (MSI) to be attached and can be linked to one work order instead of having a work order per MSI; Manage work orders by Priority Category, Priority, Maintenance Type and Service Type; Enter unlimited tasks, activities, resources to activities, special instructions, materials required/used, additional expenses and linked documents; Print or email work orders in several different file formats; Enter failures, causes and corrective actions; Enter downtime experienced and associate to production; Services and Scheduling Add services and link, task, special instructions, material and documents. Enter maintenance defaults and schedule.

7. Modules and their functionality? Main ModuleSub Modules HRM (Human Resource Management) Employee Management Can contain vast amounts of information about the employee; Manage leave, policies, performance, hearings, efficiencies, cost-to-company and charge-out-costs; Manage all training; Enter employees CV or attach; Manage placements; Manage SLA’s and contracts; Manage allocated assets; Manage functional requirements of OPERATION SMART and alter profiles and menus accordingly. For example; each user can have their own menu structure and altered screen views based on profiling; Profession search and management; Vendors Vendor Company and Sites Contains most of what is in the CRM with a few additional features; Service evaluation; Quotes and orders; Actions taken; Compliance management; SLA management; Product and Service Entries; Unlimited sites per company and unlimited staff per site;

8. Modules and their functionality? Main ModuleSub Modules Document Management Document Template Linked all your templates to the document template register. Document Types and Categories Enter document types and categories to assist in filing documents in a well structured manner. Document Registration Register documents in the system linked to projects, work orders, clients, vendors, staff, equipment/assets, instrumentation and the like thereof. Auto Document Creation On registration and when selecting an associated template, the system can auto create and file a new document on your behalf and auto link to the required register. Document Revision Revise documents as they are alerted. The older revised document will be moved to a Revision folder while the latest revision will remain. A list of all revisions will be kept on record however, the company can decided on then to start deleting old revisions automatically. Document Work Flow For document reviewing, redlining, editing, approving etc, Document Confidentiality Mark document as confidential either to the creator or a group of users. Document Movement Move documents off site and block other users from opening it. When returning it, it will auto revise.

9. Modules and their functionality? Main ModuleSub Modules Projects Work Orders Manages scheduled and unscheduled work orders in grave detail per project or unlimited work orders per project; Planning Plan comprehensive projects and/or a multiple amount of projects. Costing and Risk Budget expenses, monitor costs and execute risk assessments Material Management Manage materials SLA’s & Contracts Manage SLA’s and contracts Variations Enter variations and outcome Snagging Snag project and outcome Training Record all training and outcome Failure Full failure analysis Document Association Manage all document/transactions related to project Document Batch Create batch documents for each project based on saved templates.

10. Modules and their functionality? Main ModuleSub Modules Asset Management Asset Registration Register an unlimited amount of assets; Can add serial number, Barcode, Linked Numbers, Groups, Types, Manufacturer, Date Purchase, Purchase Price, EUL, location, GPRS, responsible parties, end-users and a lot more… Depreciation and book value; Current value and estimated replacement value; Four hierarchies available to best display the assets location; Maintain, replace, replace if maintenance costs > book value, out of service and reasons, In service but not maintaining; Cost to maintain roll up; CAD positioning; Warranty end date; Fixed asset or moveable asset; Issue cost-to-company and issue charge-out-rate; Scheduled and Reading maintenance (vehicles etc.); Advanced Entries costing, efficiency, maintenance costs, operational costs, downtime, quantity of breakdowns and services performed, availability, EUL values, estimated replacement year, estimated replacement value, PV, write-off and more…

11. Modules and their functionality? Main ModuleSub Modules Asset Management Asset Value Register Similar to the Advanced Entries but less comprehensive; Enter or auto populate the depreciation either individually or by mass selection; Asset Movement Manager Updates the asset register and the hierarchy when executing an asset movement; Allows for quick condition monitoring (before and after); Can be associated to work orders and projects; Electronic approval; Set Defaults for Maintenance Enter the defaults per asset that you would potentially like auto populated when creating a new work order; Specification Entries Enter an unlimited list of asset specifications; Enter default answer to the specification in question; Preferred Vendors Enter an unlimited list of preferred vendors per asset; Enter the preferred level, last price, last price at a specific quantity and date last order placed; Document Paperclip Exists in all major registers (+/- 70) to enable the user to attach documents to a specific entry. This can be manuals, images, transactions etc. Linked Documents Similar to the paperclip except it is selected from the Document Register that has the ability to perform revision (version) control;

12. Modules and their functionality? Main ModuleSub Modules Asset Management Clients Linked to Assets If clients are in possession of your assets, you can enter the assets under each client; Assists when performing call logs for external service requests; Employees Linked to Assets Even though within the asset register the end user can be entered. This is a second option that allows multi-entries for historical purposes. The last end user entered will be automatically entered into the asset register; Auto File Link Register A new feature recently added to quickly attached documents under a defined folder. By the click of a button the documents under defined folders will be list and thereafter can be attached to an asset or many other register; Similar to the Document Paperclip; Asset Cross Reference Parent to child relationship development; Instrument Cross Reference Linking instruments that work with specific assets; Fixture Cross Reference Linking fixtures and fittings to assets; Spares Cross Reference Linking spares that work with specific assets;

13. OUR NEW GOAL Develop a centralised CMMS and SHEQ application (web-enabled or cloud based) with a split database for each company; This will consist of the general requirements that can be found in a CMMS, Project, CRM and Document Management system as a minimum requirement; Develop a joint module specific to SHEQ standards to assist consultants to remain within the standards required by the Government for competency; On application hosted centrally for an unlimited amount of users; All data is confidential and no other company can see another companies information TO MAKE IT AFFORDABLE …we propose… No one pays to join the site and enter their company as a potential user; Users only pay per click per page/task at a rate that will be affordable for all; All we want to do is cover our costs and make minimal profit for growth;

14. For more information please contact: Brian Watson Cell: 0844331903 Email: brian@fmms.co.zabrian@fmms.co.za …QUESTIONS…