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Business Communication Bid farewell to the complexity of PSTN (public switched telephone network) cabling as Fonebell VoIP manages all the clumsy things.

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Presentation on theme: "Business Communication Bid farewell to the complexity of PSTN (public switched telephone network) cabling as Fonebell VoIP manages all the clumsy things."— Presentation transcript:

1 Business Communication Bid farewell to the complexity of PSTN (public switched telephone network) cabling as Fonebell VoIP manages all the clumsy things offsite.

2 Fonebell Cloud Telephony: Why Should You Choose?  Make communication system simple & clutter-free  Bring teams & staff together  Empower workforce & staff to stay more productive  Get real-time reporting on all communication channels  Reduce waiting time for customers

3 Cloud-Based Phone System: Objectives  Spend less time in managing phones and more time in doing core business jobs  Keep TCO (total cost of ownership) & operational cost at low  Keep responsiveness & availability at high

4 Cloud-Based Phone System: What You Can Do With  Welcome inbound calls with a customized greeting  Engage callers in a sales or support discussions  Generate leads, customer-service requests and complaint tickets  Initiate outbound calls directly from your CRM  Send transactional or promotional SMS from your CRM  Creates a call record with details on persons involved and link to the entire conversation recording in your CRM  SMS (Text Messages) that you have received from your customers can be synched with your CRM

5 Cloud-Based Phone System: Included Features  Business Phone System Basic (IVR, Key press codes, Auto- Answer, Voice Prompts, music on hold.)  Inbuilt Inbound Recording  Scheduler  Powerful Reporting  Call Parking  Custom Caller ID’s  Voicemail to Email  Intercom  Web Based Control Panel  Blacklist Whitelist Caller  Ring-All (Blast Group)

6 Cloud-Based Phone System: Included Features  Find Me/Follow Me  ACD (Automatic Call Distribution)  Queue Management  Link server  Softphones  Heads Up Display (HUD)  Group Policy Management  24/7 Technical Support  CRM Integration  Voicemail Transcription  HD Video Collaboration with Screen Sharing  Web Browser Click to Dian Plugin  Audio Conferencing

7 Fonebell Overview Headquartered at Janak Puri, New Delhi, Fonebell is a leading cloud telephony service provider. It offers innovative & cutting edge, flexible & scalable, proven & secure cloud hosted VoIP solution, IVR system, unified communication (UC) and contact center services to businesses of all sizes and all types at competitive prices. Interested? Contact Us Toll-Free: 1 800 3000 1127 Email ID: sales@fonebell.in http://www.fonebell.in

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