1. Beirholm og Creadore Miljø og Etik

2. AGENDA Presentation of Beirholm and Creadore Code of conduct – how do work here Environment and Ethical issues Organizing – how do we work internally and externally Challenges - Advantages Producers

3. Headquarter in Kolding

4. Who is Beirholm Founded in 1870 Family business – 5th generation 70 employees 50 mio Euro turnover Headquarter in Kolding Product line is flat linen (bed linen, towels, sheets, table cloth)

5. Who is Creadore Founded in 2009 Joint venture between Beirholm and Sapphire in Pakistan Head quarter in Kolding with collegues in Pakistan – branch in Dubai Product line same as Beirholm

6. “We activate the full potential of the value creation network to develop and deliver the most profitable textile solutions on the market - to leasing laundries, leasing laundry customers and the consumers”

7. CUSTOMERS Beirholm: Professional leasing laundries servicing hospitals, restaurants and hotels Creadore: Global hotel chains Starwood EAME Hilton ME and Europe

8. Creadore Presentation Creadore short presentation

9. Code of conduct How did we make this – PwC – Red Barnet How did we implement – All producers from Pakistan and Egypt 4 days in Kolding How do we work with this in daily life – Cooperation not punishment – Running proces for improvement

10. How do we secure Ethical and Environmental progress Audits Visits to the factories Meetings in Denmark Dialogue with producers and customers Helping producers with compliance if problems (external or internal persons) – Benchmark with other suppliers -> best practise – Joint meetings with different suppliers -> best practise

13. Internal organisation for Ethic and Environmental issues Compentence center with participants from: – Management / owner – Sales and purchasing people

14. How do we work with the projects Bureau Veritas project in India and Pakistan Ecolabel certification Next step Egypt External consultants used internally – fx (Professor from CBS, Niels Baggesen) Training of Beirholm employees, Certification of Beirholm/Creadore, information about new labels a.o. External consultants by producers – fx (PwC, SGS, Victoria Group) Audits – help producers to set up systems – train producers

15. Challenges Legal Do the demands meet the local legal demands Voluntarily contra compulsory Ethical Working hours in COC contra workers demand (fx China) Environmental How to make the producer see the advantages by investing in the environment if customers only focus on price Price The price will be higher as only producers with good machines, systems, chemicals, skilled workforce can obtain fx Ecolabel Limited knowledge about the labels Competitors do not know what is behind the label and inform that they can require easily

16. Advantages What have we gained towards our producers and customers Local environment improved Investment in sustainable solutions by the producers Awareness of the production set up here and by the producers – understanding each other better All parties focus on the environment and ethical matters and try to do better

17. SUPPLIERS where are our producers located PAKISTAN EGYPT INDIA CHINA EASTERN EUROPE TURKEY

21. Experience with the proces of ECO-label Use external consultant to help with the process – When: If no chemical engineer / person with similar qualifications employed in the company – Why: Speak same language – chemical engineer to chemical engineer – What: Help producer to get correct information - understand the demands from Ecolabel and producer – Why: Ecolabel will ask one time and expect information to be given Visit to Eco label Denmark – you and your consultant Participate in audits by supplier Involve yourself in the process to secure progress (ask Ecolabel about status, progress, offer help if needed) If possible participate when f.x new criteria is made

22. Experience with participation of public tender Where do we meet it? - Hospitals, elderly homes, other public institutions where they use flat linen. Until today, no specific requirements of eco labelling What is there to gain from implementing eco label requirements in a public tender.