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All Rights Reserved © Alcatel-Lucent 2008, ##### Demo: Voice Phishing Prevention by Authenticated Display-name Stanley Chow, Christophe Gustave, Dmitri Vinokurov IPTComm, July 2, 2008
All Rights Reserved © Alcatel-Lucent 2008 2 | RealName Demo – IPTComm 2008 | July 2008 The problem – Voice Phishing Someone calls you claiming to be from Deutsche Bank, and CallerID agrees. Question: Is the caller really from Deutsche Bank? If we want to authenticate a company, what is a company? Legal name? Many companies have complex structures that are unknown outside the company; joint ventures, branches, outsourcing, etc. Phone number? No way to know them all. Spoofable. Name in phone book? Words Deutsche and Bank present in 24 names in NA phone directories: Deutsche Bank Ag, Alex Brown-Deutsche Banc., West Deutsche Bank, Deutsche Bank Berkshire Mortgage, Deutsche Bank Florida Na, … plus DB abbreviation in lot of names. Domain name? The only way to get to the web site of Matsushita Electric Industrial Co., Ltd. is to go to www.panasonic.net Brand? People think of The Brand and associate the company with it. Names are not unique: different jurisdictions may allow the same name.
All Rights Reserved © Alcatel-Lucent 2008 3 | RealName Demo – IPTComm 2008 | July 2008 Solution - Demo scenarios Routine calls (from friends, family members, …) - no need to authenticate. To authenticate a call, user clicks Confirm Name button. Failed authentication. The display shows the Authentication failed result. Successful authentication. The display shows the registered name, the approving registry, and the result. Complicated phishing case. Legitimate DB Consulting name is authenticated by Health Industry registry, but pretending to be the Deutsche Bank division. Authentication succeeds but verified by irrelevant registry, thus banking phishing fails. www.ProveRealName.com Authenticated Deutsche Bank Registry: Canadian Banks
All Rights Reserved © Alcatel-Lucent 2008 4 | RealName Demo – IPTComm 2008 | July 2008 www.alcatel-lucent.com
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