1. GNSO/Council Restructure Enhance & Support SGs/Constituencies Improve Communications & Coordination Revise the Policy Development Process Adopt a WG Model GNSO Improvements Accomplishments Click each box to view achievements; Click this box to see a Timeline. Date: June 2012 Note: This format is an innovation proposed by the ICANN Boards Structural Improvements Committee (SIC) and developed by ICANN Staff. Community feedback and suggestions are welcome and may be directed to: policy-staff@icann.org.policy-staff@icann.org

2. Board approved revised Article X Bylaws (Sep 2009) Stakeholder Groups/Constituencies (SG/C): » Board approved 4 new Stakeholder Groups (Aug 2009) » Board approved Charters for Registries & Registrars SGs (Jul 2009) » Board approved Charters for Commercial & Non-Commercial SGs (Jun 2011) » Board recognized Not-for-Profit Operational Concerns (NPOC) Constituency (Jun 2011) » Board approved Process for Recognition of New GNSO Constituencies (Jun 2011)Process for Recognition of New GNSO Constituencies GNSO Council: » New GNSO Council & Bicameral House seated (Oct 2009) » Substantially enhanced its GNSO Operating Procedures (currently v2.4)GNSO Operating Procedures » Approved Standing Committee on Improvement Implementation (SCI) (Apr 2011) Accomplishments GNSO/Council Restructure

3. GNSO Council approved new Working Group Guidelines (Mar 2011): » Developed by the Working Group Model Work Team (WG-WT) over the course of two years and approved by the Policy Process Steering Committee (PPSC), the new guidelines feature a thorough review of every aspect of the Working Group process from its first meeting through and including the final outputs of the group. » The new guidelines are incorporated within the GNSO Operating Procedures as Annex 1. At the Council's direction, Staff prepared a Summary of the new guidelines that is available for all current and future Working Group volunteers.Annex 1 Summary Accomplishments Adopt a WG Model

4. CSG-WT developed Stakeholder Group/Constituency Operating Principles and Participation Guidelines. GNSO Council approved on 5 Aug 2010. Global Outreach: » The CSG-WT developed a set of Recommendations to Develop a Global Outreach Program to Broaden Participation in the GNSO (Jan 2011) including an Outreach Task Force. »The OTF-DT was formed and it provided to the GNSO Council a Draft Charter on 18 Oct 2011. Toolkit of GNSO Services: » Utilizing the results of a GNSO Constituency Survey conducted by Staff (Oct 2008), the CSG-WT recommended a prioritized list of eleven (11) services in its Final Report (25 Oct 2009). » GNSO Council approved Toolkit by Resolution on 17 Dec 2009: - Seven (7) of the eleven (11) services are currently being provided to the GNSO community. - One service, #7-Provide Grants/Funding Directly to Constituencies, has been deferred. - Three (3) services are in varying states of analysis, development, and implementation. Accomplishments Enhance & Support SGs/Constituencies

5. Board adopted revised Annex A and the new GNSO Policy Development Process (8 Dec 2011) containing 48 recommendations crafted over two years by the PDP-WT. A Policy Development Process Model documents the following major improvements:Annex AA Policy Development Process Model » Standardized Request for an Issue Report Template; » Introduction of a Preliminary Issues Report which shall be published for public comment prior to the creation of a Final Issues Report to be acted upon by the GNSO Council; » Requirement that each PDP Working Group operate under a Charter; » Bylaws amended such that upon initiation of a PDP, public comment periods are optional rather than mandatory, at the discretion of the PDP Working Group; » Public Comment timeframes include: (i) a required open period of no less than 30 days on a PDP Working Group's Initial Report; and (ii) a minimum of 21 days for any non-required Public Comment periods the PDP WG might choose to initiate at its discretion; » Requirement of PDP WG to produce both an Initial Report and Final Report, but giving the WG discretion to produce additional outputs; » Provision to allow the termination of a PDP prior to delivery of the Final Report; » New procedures on the delivery of recommendations to the Board including a requirement that all are reviewed by either the PDP Working Group or the GNSO Council and made publicly available; and » Use of Implementation Review Teams. Accomplishments Revise the Policy Development Process

6. The CCT submitted its Final Consolidated Report to the OSC and was approved by the GNSO Council (23 Jun 2010). The Council directed Staff to begin implementation of CCTs three major recommendations:Final Consolidated Report » Developing new GNSO website requirements including document management and collaboration tools; » Improving the GNSO's ability to solicit meaningful feedback; and » Improving the GNSO's coordination with other ICANN structures. Website Design and Development: » During Sep-Oct 2009, members of the ICANN Policy Staff and the CCT sub-team developed a framework/layout for a new GNSO website. » Two Requests for Proposals were published (Feb, Apr 2010) culminating in a contract award and delivery of a re-themed site in Sep 2010. » Extensive content development ensued in the intervening period and the new GNSO site became operational effective 24 May 2012: - Major improvements include: complete site reorganization; taxonomy and extensive document tagging; conversion to database; new browse (library) and search capability; modern theming/navigation; and a focus on new user education (podcasts, webinars). Accomplishments Improve Communications & Coordination

7. GNSO Improvements: Key Milestones [2008] [2009] [2009] BGC Report [2010] Q2 Q3 Q4 Work Teams Formed (Mexico City) Board Approved Bylaws & Transitional SG Charters New GNSO Council & Bicameral House (Seoul) Council Approved GNSO Operating Procs–v1.0 (Seoul) List of Toolkit Services Approved by Council CSG Work Team Task #1 Final Report Approved by Council PDP Work Team Published Initial Report Council Approved CCT Work Team Final Report WG Work Team Published Draft Guidelines Staff Program & Project Support Plans Completed Council Implementation Plan Approved Note: This format is an innovation proposed by the ICANN Boards Structural Improvements Committee (SIC) and developed by ICANN Staff. Community feedback and suggestions may be directed to: policy-staff@icann.org.policy-staff@icann.org [2011] Q1 Q2 Q3 Q4 Council Approved GNSO Operating Procs–v2.0 WG Work Team Final WG Guidelines Approved by Council Board Approved: New Constituency Recognition Process ; NPOC Constituency; and SG Charters for Commercial & Non- Commercial SGs Board adopted PDP Work Team Final Report and Revised ANNEX A CSG Work Team Task #2 Outreach Approved by Council for Public Comment Legend: GNSO Council Restructure Enhance & Support SGs/Constituencies Adopt a Working Group Model Improve the Policy Development Process Improve Communications & Coordination PDP Work Team Published Final Report Outreach Task Force Drafting Team published draft charter for Council approval [2012] Q1 Q2 New GNSO Web Site Launched Proposed Board resolution acknowledging the projects major accomplishments & thanking all participants