1. The Institute of Administrative Management Anna Lemmon General Manager

2. 2 ©2012 IAM Name Administration as a profession Definitions The process or activity of running a business, organization (Oxford Dictionary of English) Management of the affairs of an organization, such as a business or institution (Collins World English Dictionary)

3. 3 ©2012 IAM Name Administration as a profession Distinct body of knowledge and skills IAM professional standards (distinct from NOS) IAM “ladder” of qualifications provides career path into profession, including apprenticeships Progression to university courses, including foundation degrees

4. 4 ©2012 IAM Name Administrative Management Administrative management provides essential support to business organizations in planning, organizing, directing and controlling their activities to ensure effective performance and maximum competitive advantage.

5. 5 ©2012 IAM Name Role of the IAM Professionalization of administrative management and professional administration since 1915 Flexible, cost-effective alternative higher education in cooperation with universities Professional, supportive community of members

6. 6 ©2012 IAM Name Example: Cooperative model Foundation Degree in Business and Professional Administration – Higher Apprenticeship South-East London Lifelong Learning Network (Sellln) University of Greenwich IAM

7. 7 ©2012 IAM Name Key Features Based on the University of Greenwich Applied Professional Studies Programme (APS) Designed with the working practitioner in mind Flexible: takes account of different types of learners Separate but linked “stand-alone” awards 2-year, 120-credit L4 IAM NVQ Diploma embedded Professional IAM membership for students Progression to: Degrees IAM higher level qualifications and BA/BSc/MA/MSC/MBA top-ups

8. 8 ©2012 IAM Name IAM Historical Role “ Since 1915 the Institute’s qualifications and membership services have been supporting administrative managers in their organizational performance and effectiveness.” Laurie J. Mullins

9. 9 ©2012 IAM Name Contacts Business Development Manager: paul.edsall@instam.org Centre Relationship Manager: timothy.praeger@instam.org General Manager: anna.lemmon@instam.org info@instam.org