1. How to Obtain and Manage Human Resources and Diversity in Small Companies

2. Staffing Planning for Planning for Recruiting and Selecting Recruiting and Selecting Training and Developing Training and Developing Compensating Compensating Providing Health and Safety Providing Health and Safety

3. Planning for Trends Trends Determining Type of Employees Determining Type of Employees Job specifications Job specifications Job description Job description

4. Planning for Developing Sources from which to Recruit Potential Employees Developing Sources from which to Recruit Potential Employees Internal sources Internal sources Upgrading Upgrading Transferring Transferring Promoting Promoting External sources External sources Outside the organization Outside the organization Leased manpower Leased manpower

5. Recruiting and Selecting Employees Methods of Recruiting People Methods of Recruiting People Recruitment Recruitment Networking Networking Selection Selection Validity Validity Gathering Applicant Info Gathering Applicant Info

6. Gathering Applicant Info Use Employee Input Use Employee Input Preliminary Screening Preliminary Screening Gather Biographical Info Gather Biographical Info Giving Pre-employment Tests Giving Pre-employment Tests Interviewing Applicants Interviewing Applicants Checking References Checking References Physical Exam Physical Exam Making Job Offer Making Job Offer Orienting New Employee Orienting New Employee

7. Training & Developing Types of Employee Training Types of Employee Training On-the-job On-the-job Apprenticeship Apprenticeship Internship Internship Cross-training Cross-training E-training E-training Outside help Outside help Managerial Training Managerial Training

8. Complying with EEO Laws Americans with Disabilities Act Americans with Disabilities Act Civil Rights Act of 1964 Civil Rights Act of 1964 Equal Employment Opportunity Commission Equal Employment Opportunity Commission Sexual Harassment Sexual Harassment Affirmative Action Affirmative Action

9. Compensating Employees Wages Wages Merit Increases Merit Increases Incentive Payments Incentive Payments Piece-rate Piece-rate Commissions Commissions Bonus Bonus Push money Push money Profit Sharing Profit Sharing ESOP ESOP Management Compensation Management Compensation

10. Compensating Employees Benefits Benefits Legally required Legally required Social Security/Medicare Social Security/Medicare Unemployment insurance Unemployment insurance Workers’ compensation Workers’ compensation Family and medical leave Family and medical leave Other popular benefits Other popular benefits Pension programs Pension programs Defined-contribution plan Defined-contribution plan Defined-benefit plan Defined-benefit plan 401(k) retirement plan 401(k) retirement plan Cafeteria-style approach Cafeteria-style approach

11. Protecting Health & Safety Influences on Work and Safety Influences on Work and Safety Organization size Organization size Type of industry Type of industry Type of occupation Type of occupation Repetitive-stress injuries Repetitive-stress injuries

12. Safety Occupational Safety & Health Administration (OSHA) Occupational Safety & Health Administration (OSHA) Purpose Purpose Who’s responsible? Who’s responsible? Exceptions Exceptions Disadvantages Disadvantages Environmental Protection Agency Environmental Protection Agency Purpose Purpose Drawbacks Drawbacks