1. Managing Human Resources
Chapter 23
Managing Human Resources
©2008 Thomson/South-Western
Chapter 23
Managing Human Resources

2. Lesson 23.1 Human Resources in Business
Goals
Identify the reasons human resources management is important to businesses and employees.
Identify and describe each of the major human resources activities.
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Managing Human Resources

3. Human Resources Management
Human resources management (HRM, also called personnel management) — all activities involved with acquiring, developing, and compensating the people who do the company’s work
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Managing Human Resources

4. Human Resources Activities
Employment
Wages and benefits
Performance improvement
Employee relations
Health and safety
Performance management
Employee assistance programs
Employment planning and research
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Managing Human Resources

5. Lesson 23.2 The Employment Process
Goals
Describe the steps a business should follow to hire an employee.
Discuss effective procedures for promoting, transferring, and discharging employees.
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Managing Human Resources

6. Managing Human Resources
Selecting Personnel
Establishing a need
Job description
Job specifications
Recruiting applicants
Current employees
Unsolicited applications
Employment agencies
Other sources
Processing applications
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Managing Human Resources

7. Promoting and Transferring Employees
Promotion — advancement of an employee within a company to a position of more authority and responsibility
Transfer — assignment of an employee to another job in the company that generally involves the same level of responsibility and authority as the person’s current work
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Managing Human Resources

8. Managing Human Resources
Releasing Employees
Discharge — release of an employee from the company due to inappropriate behavior
Layoff — temporary or permanent reduction in the number of employees because of a change in business conditions
Employee turnover — rate at which people enter and leave employment in a business during a year
Exit interview — formal interview with an employee leaving the company to determine his/her attitudes about the company and suggestions for improvement
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9. Calculating the Rate of Employee Turnover
Number of employees who have terminated
employment with the business + average number
of employees = % of employee turnover
Number of employees hired to replace employees
who have terminated employment with the
business + average number of employees
= % of employee turnover
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Managing Human Resources

10. Managing Human Resources
Lesson Employment Law
Goals
Describe several ways that employees are protected through federal and state employment legislation.
Discuss the steps that government and businesses have taken to remove discrimination in employment opportunities.
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11. Laws that Regulate Employment Conditions and Benefits
Fair Labor Standards Act (FLSA)
Occupational Safety and Health Act (OSHA)
Social Security and Medicare
Workers’ Compensation and Unemployment Insurance
Family and Medical Leave Act
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12. Laws that Expand Employment Opportunities
Civil Rights Act
Equal Pay Act
Age Discrimination in Employment Act
Immigration Reform and Control Act
Americans with Disabilities Act
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Managing Human Resources