1. STEVE WOLOZ & ASSOCIATES INC. MANAGEMENT CONSULTANTS www.swaassoc.com Training Dividends 1 Steve Woloz Associates

2. 2 1.1: Why Invest in Training Measuring the Gap Training accelerates learning & diminishes learning time Training Heightens Max Performance 100% 306090 Days Productivity GAP Training Time & Efficiency With Training Program On-The-Job Learning

3. Steve Woloz Associates 3 Training Heightens Max Performance 100% 60120180 Productivity Days GAP Training Peak Performance With Training Program On-The-Job Learning 1.2: Why Invest in Training Measuring the Gap

4. Steve Woloz Associates 4 1.2:Job Descriptions and Training Quantitative BenefitsEst. Savings Saving Of Training Time Of Trainer2% - 3% Saving Of Training Time Of Trainee2% - 5% Saving Of Seconds1% - 2% Saving Of Training Materials And Supplies?% - ?% Total Est. Savings5% -10% Total Annual Payroll Est. Annual Savings $ 500,000$ 25,000 - $ 50,000 $ 750,000$ 37,500 - $ 75,000 $1,000,000$ 50,000 - $ 100,000

5. Steve Woloz Associates 5 2: Clients Who Have Put Their Trust In Us owned by Partner of ELECTRIC ELECTRONICS INDUSTRIAL SEWING DYINGTELECOM MACHINING PLATING

6. Steve Woloz Associates 6 7: Clients Who Have Put Their Trust In Us High Resolution Productions Inc.: Matthew Eramian

7. Steve Woloz Associates 7 3: Conditions Essential for Success Clear Understanding Why Invest in Training Commitment of All Stakeholders Availability of Suitable Trainer Environment that Recognizes and Rewards achievementEnvironment that Recognizes and Rewards achievement

8. Steve Woloz Associates 8 4: Conducting the Program Human Factors Training Approach Phase 1: Analysis - Phase 2: Design - Phase 3: Development Phase 4: Implementation - Phase 5: Evaluation –

9. Steve Woloz Associates 9 4: Conducting the Program Phase 1: Program Set Up Phase 2: Pre Employment Testing and Selection Phase 3: Specific Job Training

10. Steve Woloz Associates 10 4.1 Phase 1:Program Set Up Establish Jobs on Which Training to OccurEstablish Jobs on Which Training to Occur Prepare Training Plan as per HFTPrepare Training Plan as per HFT Establish Profile of Ideal TrainerEstablish Profile of Ideal Trainer Interview Prospective TrainersInterview Prospective Trainers Select TrainersSelect Trainers Coach Trainers on How to TrainCoach Trainers on How to Train Determine Appropriate Location for TrainingDetermine Appropriate Location for Training

11. Steve Woloz Associates 11 4.1 Phase 1:Program Set Up Global Training Guidelines Development of Company Message Development of Company Message Training the Trainer How to Train Training the Trainer How to Train Explaining the Approach Explaining the Approach Personal Qualities Personal Qualities Technical Capabilities Technical Capabilities Training Tools and Materials Training Tools and Materials

12. Steve Woloz Associates 12 4.2 Phase 2: Pre Employment Testing & Selection Physical Characteristics Manual Dexterity Color Perception Auditory Olfactory Mental Capabilities Addition/subtraction Memory Social Capabilities Patience Tact( customer service inventory)

13. Steve Woloz Associates 13 Pre Employment Testing & Selection Physical Characteristics Manual Dexterity

14. Steve Woloz Associates 14 2. 2. Global Training Plan Development of Company message Development of Company message Training the Trainer How to Train Training the Trainer How to Train Explaining the Approach Explaining the Approach Personal Qualities Personal Qualities Technical Capabilities Technical Capabilities Training Tools and Materials Training Tools and Materials

15. Steve Woloz Associates 15 4.3 Individual Training Plans Prerequisite SkillsPrerequisite Skills Learning ProgressionLearning Progression Target Time per StageTarget Time per Stage Objectives to be AchievedObjectives to be Achieved Quality StandardsQuality Standards Drill Exercises for SpeedDrill Exercises for Speed Drill Exercises for StaminaDrill Exercises for Stamina Training Tools and MaterialsTraining Tools and Materials Means to Confirm Skill TransferMeans to Confirm Skill Transfer

16. Steve Woloz Associates 16 4.3 SWA Procedure Observe JobObserve Job Establish Optimum MethodEstablish Optimum Method Determine Prerequisite SkillsDetermine Prerequisite Skills Determine Conditions to Assure SuccessDetermine Conditions to Assure Success Workplace Arrangement Workplace Arrangement Machinery and Equipment Machinery and Equipment Work Aids and Attachments Work Aids and Attachments Physical Environment Physical Environment

17. Steve Woloz Associates 17 4.3 SWA Procedure Establish Learning ProgressionEstablish Learning Progression Target Time per Stage ( to be explained)Target Time per Stage ( to be explained) Objectives to be AchievedObjectives to be Achieved Quality StandardsQuality Standards Drill Exercises for SpeedDrill Exercises for Speed Drill Exercises for StaminaDrill Exercises for Stamina Training Tools and MaterialsTraining Tools and Materials Means to Confirm Skill TransferMeans to Confirm Skill Transfer

18. Steve Woloz Associates 18 4.3 SWA Procedure Step1 : STUDY JOB; DETERMINE BEST METHOD Step2 : CONFER WITH SUPERVISOR; GAIN APPROVAL Step3 : DO WRITE UP Step4 : REVIEW WITH SUPERVISOR Step5 :MAKE CORRECTIONS AS REQUIRED Step6 : TRAIN TRAINER HOW TO TRAIN Step7 : VIDEO JOB Step8 : TRANSFER VIDEO TO YOUR HARD DRIVE OR ELECTRONIC MEDIA

19. Steve Woloz Associates 19 4.3.1 Examples of Training Plans Production Jobs.

20. Steve Woloz Associates 20 4.3.1 Examples of Training Plans Production Jobs. Training Plan Write Up for Set BindingBinding

21. Steve Woloz Associates 21 4.3.2 Examples of Training Plans.

22. Steve Woloz Associates 22 4.3.4 Examples of Training Qualitative Benefits Minimizing The Trial And Error Period Maximizing Morale Of Applicant Assuring Uniformity of Product and Service Assuring Customer Satisfaction

23. Steve Woloz Associates 23 4.3.5 Examples of Training Plans Qualitative Benefits Minimizing The Trial And Error Period Maximizing Morale Of Applicant Assuring Uniformity of Product and Service Assuring Customer Satisfaction

24. Steve Woloz Associates 24 4.3.6 Examples of Training Plans Office Jobs. Training Plan Write Up for Customer Service Rep.

25. Steve Woloz Associates 25 4.3.6 Examples of Multi Media..

26. Steve Woloz Associates 26 Training Testimonials.

27. Steve Woloz Associates 27 Training Testimonials (GHz )..

28. Steve Woloz Associates 28 Government Subsidization Emploi Quebec Support

29. STEVE WOLOZ & ASSOCIATES INC. MANAGEMENT CONSULTANTS 29 Steve Woloz Associates