1. Provost’s IT Task Force January – March 2003

2. Objectives Assess the information technology organizational requirements to support cost effective infrastructure management and quality support for the University’s mission of Instruction, Research, and Service and Administrative Services/Support. Review opportunities for service improvements through centralized resources. Develop recommendations to achieve a significant improvement in the value generated by the university’s information technology investments. Recommendations due by March 31, 2003

3. Deliverables A set of conceptual recommendations to the provost by March 31, 2003

4. Task Force Members Brad HuntTerry Collegebjhunt@terry.uga.edu Kirk Bertram CIOkbertram@arches.uga.edu David HazinskiJournalismhazinski@uga.edu Bill JacksonISDbjackson@arches.uga.edu David LandauPhysicsdlandau@uga.edu Carol WatsonLawcwatson@uga.edu Tammy McGarity External Affairsmcgarity@uga.edu Andy BrantleyHuman Resourcesbrantley@arches.uga.edu Tom Burke Student Affairstburke@uga.edu Gary MooreRegistrarrrgdm@arches.uga.edu Chad ClevelandFinancecclevela@arches.uga.edu Allan AdamsITOSaadams@sbdc.uga.edu

5. Today’s Challenges (a few observations) Budget Crunch / Chaos Need for more collaboration across campus Need clear vision for IT Inefficient data & application integration EITS morale problem Duplication of effort Inadequate computing cycles to meet needs Broken HR systems Lack of Commitment to Staff Development Need to improve trust between EITS / Academic / Administrative Units Inefficient mgmt of IT budgets Lack of IT career mgmt $100 million spent annually on IT and not getting what we need.

6. Strengths (a few examples) Personnel – we have good people. They are experienced and committed to the institution. Infrastructure & Applications - we have fewer variables today (computers, protocols, etc.). We have the data. Customers - Students are demanding more from faculty & staff, challenging us to improve. Budget - $100 million annual IT spend Administration – The administration recognizes that this needs to be addressed

7. Opportunities (a few examples) Create a common IT community to support mgmt, collaboration, & common processes Consolidate redundant services (email, etc) Reorganize & Consolidate central IT functions Increase standardization Replace legacy systems Improve security & anti-virus protection Commit to staff development Redefine the IT budget process Portfolio funding model for central IT Leverage our buying power through UGA volume agreements Integrate data & applications Reengineer UGA processes, then automate

8. Our Plan February – Data Gathering Budget Assessment: Review budget data to assess how much UGA spends on IT, where it goes, and the source of the funding Solicit Input: Talk with anyone that wants to talk March – Analyze the data & develop recommendations Includes discussions with constituent groups March 31 – present conceptual recommendations to the Provost.

9. Constituent Groups Identified Finance & Administrative Departments AIS groups VP Instruction (faculty records, curriculum, Admissions, Directors) IR Advisory Board Instructional Advisory Committee VP Student Affairs (Career services, Housing, Financial Aide, Health services, Disability Services Dean of Students, Rec Center/Ramsey) Ag Extension Gwinnett University Center Athletics Alumni Directors Teaching Academy (Faculty) Federal and State Agencies funding IT projects WebCT Support Group & User community External Affairs (Communications, Career Services) UGANet Academic Advisors Libraries VP & Deans IRP College Deans & DITS Public Service & Outreach University Council. EITS/AITS Staff Council Research Faculty & VP Research Graduate Students CAIT Other Universities (peer & aspirant) Learning Technology Consortium

10. How can you help? Develop an estimate of your units IT spending and how it is being utilized. Answer these questions: What service improvements would you like to see? What services do you currently provide? What would you like to offload to a central organization (that you trusted)? What do you feel is necessary for you to continue doing? Why? What are your greatest challenges/barriers? What are your IT Priorities? (what are you trying to achieve?) What strengths & weaknesses do you see with IT at UGA? What are your ideas for significantly improving IT value at UGA?

11. Suggestions? Do you have ideas, concerns or comments? Send email to: ittf@arches.uga.edu