2. SAP R/3 on RAC at Colgate Palmolive Arthur Fleiss Jan Klokkers Architect Sr. Director SAP Development Colgate Palmolive Oracle Corporation Session id: 40042

3. Topics  SAP-RAC Scenarios  Cluster Filesystem  SAP-RAC Scalability  SAP-RAC Technical Architecture  SAP-RAC at Colgate-Palmolive

4. SAP Scenario – mySAP Setup with RAC Presentation Multiple SAP Application Servers Multiple RAC Database Instances

5. SAP Scenarios – MCOD with RAC Oracle RAC Instance 1 Oracle RAC Instance 2 SAP R/3 System 2 SAP R/3 System 1 Oracle RAC Instance 3 SAP CRM System

6. Technical Highlights – Cluster File System  Shared Software Location (Oracle, SAP, others) – Easier Install and Upgrade  Oracle Installer (OUI) is CFS aware  No changes for SAP Install and Upgrades  Simplified Database Storage Management – No need to pre-create each Oracle data file – No need to slice disk for each Oracle data file – Easier to increase Oracle data file size  Simplified Administration and Monitoring – No difference from Single Instance – Single Location for Backup and Archives – Single Location for Configuration Files of Oracle and SAP

7. Technical Highlights – Cluster File System  Support for vendor Cluster File System (CFS) – Fujitsu Siemens - PrimeCluster – HP Tru64 - TruCluster – IBM AIX – General Parallel File System (GPFS) – Veritas – Database Edition/Advanced Cluster  Oracle Built CFS on Linux and NT

8. SAP R/3 Scalability with RAC # Users SAP R/3 4.6C Parallel Three Tier SD Benchmark on RAC 3640 6580 12,000 82% Scalability/Box 82% Scalability/Box

9. SAP R/3 on Cluster - Architecture Cluster File System Oracle Instance 1 SID Listener Node 1Node 2 SAP R/3 Dialog Instance(s) SAP R/3 Dialog Instance(s) Central Instance (ENQ, MSG-Server) SAP R/3 Dialog Instance(s)

10. SAP R/3 with RAC - Architecture Oracle Instance 1 SID Listener 1 Node 1 SAP R/3 Dialog Instance Central Instance (ENQ, MSG-Server) Node 2 Listener 2 Oracle Instance 2 SID SAP R/3 Dialog Instance(s) Central Instance (Automatic failover with Replicated Enqueue) Cluster File System SAP R/3 Dialog Instance(s) Automatic with Transparent Application Failover SAP R/3 Dialog Instance(s)

11. Company Overview Colgate Palmolive is the worldwide leader in Oral Care, Personal Care, Household Surface Care, Fabric Care and Pet Nutrition Global presence. Operations in over 200 countries around the world. Worldwide revenues of $9+ billion. Major global brands include Colgate, Palmolive, Mennen, Kolynos, Ajax, Soupline, Fab, Hill’s Science Diet and Hill’s Prescription Diet Pet Foods.

12. Company Profile 2001 Sales by Region Asia / Africa 16% Hills 12% Europe 20% Latin America 27% North America 25%

13. OVERVIEW  Project team  Environment  Results  Plans

14. Project Team  Colgate – 1 DBA, 1 Sysadmin  Oracle  IBM  SAP

15. Upgrade Path 0- SAP HR 4.6C / 4.6D kernel – 36 countries 1- Solaris 2.6 – Oracle 8.1 2- Upgrade in place to Oracle 9.2 3- Exp/Imp to Oracle 9.2 on AIX ( non clustered ) 4- Copy to AIX cluster @ - aix 5.1 - hacmp 4.4 - gpfs 1.5 - ssd 1.3 5- Enable Rac

16. ENVIRONMENT CABLETRON SSR CABLETRON SSR CABLETRON SS6000 IBM 44P ORACLE&SAP IBM 44P ORACLE&SAP IBM 44P ORACLE&SAP IBM S85 SAP only GB-GPFS 100mb RAC 10mb end-user MCDATA 6064 IBM ESS F20

17. Results 1- Implementation was not difficult 2- No show-stoppers 3- Performance is good( low single %) 4- No surprises during destructive testing

18. Plans 1- Will implement in 3 tier HR landscape 2- Will test ‘replicated-ENQ’ 3- Will evaluate for other R3 4- Will look at consolidating multiple non SAP Db’s onto RAC 5- Will upgrade HR to ‘Enterprise’ 6- Upgrade AIX stack

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