1. Hosted by Case Study: How the Scotts Company Increase Systems Performance Jeannie Shimer Director, Platform Services The Scotts Company

2. Hosted by  The world’s leading producer and marketer of products for do-it-yourself lawn care and gardening and professional horticulture.  Brand include Scotts, Miracle-Gro, Ortho, Roundup, Osmocote and Hyponex.  Core business (North America- United States & Canada):  Consumer Lawns & Growing Media  Consumer Gardens & Controls  Professional Nursery/Greenhouse  Scotts LawnService (U.S. only)  Lawn Care, Tree & Shrub Care, Disease and Pest Control  Europe and Rest-of-world  Consumer Lawns, Growing Media, Gardens & Controls  Professional Nursery/Greenhouse The Scotts Company Overview

3. Hosted by Major Project Initiatives for 2002 for Scotts Replacement of all Sun Systems with new Sparc III technology Upgrade from R/3 4.0B to 4.6C - Production 4.6C European Implementation Upgrade from BW 2.1C to 3.1C – In process, SAP Ramp-up Program HR/IS 4.6C on Decoupled System – In Process EBP 3.5 – SRM Ramp-up Program – In Process CRM 3.0 – CRM Analyticals – Blueprint Stage EP 5.0 – Enterprise Portal to support all SAP Systems EDI Gentran Upgrade Manugistics Implementation

4. Hosted by SAP R/3 Production Environment before migration 2 SUN Enterprise 6500’s. DB 16x16. CI 12x12. Veritas Cluster for High Availability. 2 SUN Enterprise 4500’s, Application Servers 4 SUN Enterprise 420R’s, Application Servers 13 Total Application Instances SAP 4.0B 64bit Oracle 8.1.7.3 64bit Solaris 8 Gigabyte Backbone

5. Hosted by SAP R/3 Production Environment after migration 2 SUN Fire 4800’s. DB 8x16. CI 8x16. Veritas Cluster for High Availability. 3 SUN Fire V880’s Application Servers 4 SUN Enterprise 420R’s, Application Servers 13 Total application instances SAP 4.6C, 64Bit Oracle 8.1.7.3, 64bit Solaris 8 – Upgrading to Solaris 9 in 1 st Qtr 2003. Gigabyte Backbone

6. Hosted by BW Production Environment 1 SUN Fire V880 Server. 8x16. DB/CI on same physical box. configured as an application server. No HA 2 SUN Fire V880’s, Application Servers. 4 application instances total. BW 2.1C > 3.1C Oracle 8.1.7.3 64bit Solaris 8 – Upgrading to Solaris 9 in 1 st Qtr 2003. Gigabyte backbone

7. Hosted by BW 2.1C Upgrade to 3.1C (In Process) Technical/Functional Upgrade Separate Upgrade Landscape 3 Month Project – Partner SAP 3.0B Practice Upgrade. 3.1C available mid-November Global Business Intelligence Web Based Enhanced Reporting Options Foundation for Collaborative solutions  E- Procurement (SRM)  Mobile Sales and Analytics (CRM) Activation of New Business Content

8. Hosted by SAP 4.0B to 4.6C Upgrade Technical Upgrade with limited new functionality 5 Month Project – Partners; SAP, Rapidign, and Sun Separate Upgrade Landscape Upgrade process was 14 hours for 1.2TB DB. We performed 6 practice upgrades. We reduced overall upgrade time from avg of 30 hours. Adding additional Indexes to large tables prior helped. Performance – 20% additional overhead with 4.6C on old Sun. Migration to new Sun Infrastructure reduced load from 65% to 35% utilization of systems. Increased performance in DB and Transactional Response times. Avg Response time is <1.0, decrease in I/0 waits. Users noticed improvements.

9. Hosted by SAP 4.0B to 4.6C Upgrade SAP GUI was upgraded to 6.20. Check PC hardware. Memory was added to many machines to support. Security Model was a total rewrite. Ensure adequate storage for upgrade. Do not use SAP recommendation, go beyond. Food – Provide a wide variety for both Technical and Functional areas. In certain cases take personal requests.