2. OCR Level 3 Cambridge Technicals in IT
Introduction to
Unit 1: Communication and Employability Skills for IT

3. So, you want to work
in IT?
Are the qualifications you’re studying for enough to secure a job in IT?
There will be many skills and attributes that an employer in the IT industry will expect from their employees, beyond their qualifications.

4. What does an employer in the IT industry expect?
Any employer will expect you to have certain personal skills and qualities that will enable you
to do your job…
Good time management
Good communication skills (written and verbal)
Team worker, but able to work independently

5. © Anything else? An IT employer also wants an employee who is
aware of:
Health and safety in an IT working environment
Good working practices in IT
Legislation for the workplace when using Visual Display Units
Legislation relating to data protection
Legislation relating to copyright

6. Communication skills are key
You also need to be able to:
Having good communication skills isn’t just about being able to talk!
Pick up cues in verbal conversations
Proof read your documents before sending them
Make good use of written communication
Use good questioning techniques

7. What will you learn? After completing this unit you will:
Understand the principles of effective communication
Be able to address personal development needs
Be able to use IT to communicate effectively
Understand the personal attributes valued by employers

8. Other OCR resources are available
Thank you for using
this OCR resource.
Other OCR resources are available at
To give us feedback on, or ideas about, the OCR resources you have used