Presentation on theme: "Generic skills that enable our technical skills"— Presentation transcript:
1 Generic skills that enable our technical skills Employability SkillsGeneric skills that enable our technical skills
2 Planning and organizing Initiative and enterprise A group of industry representatives agreed that we need some general skills in the work place to help complete work based activities effectively. These skills can be used in different work settings and job roles and are sometimes referred to as soft skills. These eight skills are:CommunicationPlanning and organizingTeamworkProblem solvingInitiative and enterpriseSelf-managementTechnologyLearningDiscussionWhat are technical skills?What are soft/employability skills?
3 CommunicationDiscussionHow do we communicate?… that contributes to productive and harmonious relations in the workplaceCommunication includes reading, writing, speaking, listening and numeracy.
4 Health and safety manuals ReadingSome things we might read in a workplace…sCustomer ordersWork instructionsLabelsReportsHealth and safety manualsMemosPolicies & proceduresQuestions:What do you read when you:Volunteer?Coach a team?Care for a family member?Manage your money?Play sport in a team?What other roles do you have?What do you read in that role?
5 Writing Some things we might write in the workplace … Notes Customer orderssListsReportsLettersMemosWork SheetsQuestions:What do you write when you:Volunteer?Coach a team?Care for a family member?Manage your money?Play sport in a team?What other roles do you have?What do you write in that role?
6 Speaking Some things we may say in the workplace … Pass on messages Give InstructionsUse workplace languageNegotiateManage customer complaintsEmpathiseUse the telephone to give & receive informationProvide information about a productQuestions:What do you say when you:Volunteer?Coach a team?Care for a family member?Manage your money?Play sport in a team?What other roles do you have?What do you say in that role?Activity: Back-to-back Lego (Giving instructions)Pair people up and get them to sit back to backGive each person a matching set of lego/duplo blocksAsk one to create a shape and then describe the shape to their partner who has to create the same shapeHas the other person understood your instructions? If not, discuss whyReverse roles and repeat
7 Understand workplace language ListeningSome things we listen to in the workplace …To InstructionsCustomer OrdersCustomer ComplaintsTo People’s NeedsInformationUnderstand workplace languageQuestions:What do you hear when you:Volunteer?Coach a team?Care for a family member?Manage your money?Play sport in a team?What other roles do you have?What do you hear in that role?Activity: Back-to-back Lego (understanding instructions)
8 Solving mathematical problems NumeracySome ways we use numbers in the workplace …Solving mathematical problemsMeasuringGraphsPrioritisingTime keepingRecording dataQuestions:How do you use numbers when you:Volunteer?Coach a team?Care for a family member?Manage your money?Play sport in a team?What other roles do you have?How d you use numbers in that role?
9 Team Work… that contributes to productive working relationships and outcomes
10 Examples Working with new workers/mentoring or coaching Providing feedbackSharing ideas/brainstormingWorking together to complete a taskUnderstanding your role in a teamWorking with people irrespective of their gender, race, religion or political persuasionIt was Jan’s birthday. The people in the office decided to get her a present. We discussed what we thought she would like and how much we each would contribute. We agreed that Marie should buy the present and a card which we could all sign.DiscussionDid we use other employability skills to achieve this outcome?Do you think employability skills overlap?
11 Problem Solving… that contributes to productive outcomes
12 Examples Developing creative, innovative and practical solutions Showing independence and initiative in identifying and solving problemsWorking with other people to solve problems – getting feedback from others, brainstorming solutions, designating rolesUsing a number of different ideas to solve problems – if this doesn’t work, what can I try next?Using mathematics to solve problems – what do I need to do first, how many do I need, how much time do I have to fix this?DiscussionAsk class to think of examples of how/when they have problem solved
13 Initiative & Enterprise … that contributes to innovative outcomes
14 Examples Adapting to new situations Being creative Assessing risks Translating ideas into actionsIdentifying a range of optionsIdentifying opportunitiesDeveloping a long term, strategic visionActivity:Watch Mark Wardle’s video Employability Skills: Initiative & EnterpriseDiscuss with group
15 Planning & Organising… that contributes to long and short term strategic planning
16 Examples Planning a holiday Planning an event Researching and organising informationPlanning the use of resources including time managementAllocating people and other resources to tasksManaging time and priorities (setting timelines, Getting to meetings, appointments on timePredicting – weighing up risk, evaluating alternatives and applying evaluation criteriaDiscussion
17 Self-management…that contributes to employee satisfaction and growth
18 Examples Setting goals and working to complete them Knowing your own strengths and weaknessesTaking responsibilityWorking safelyEvaluating and monitoring own performanceI wanted to learn to use Windows 8. I enrolled in a course at the local Neighbourhood House and I set aside an hour each evening to practice what I learnt in class.Discussion
19 Learning… that contributes to continuous improvement in growth and operations
20 Examples Being prepared to learn new things Being aware of the way you learnContributing to the learning environment in the workplaceManaging your own learningUsing a range of methods to learn (mentoring, peer support, networking, courses)Being open to new ideas and techniquesActivities:Learning Style QuizOnline Quiz – Linkup Employability SkillsVAK Learning Style QuizDownload Word doc from.Discussion: Informal learning
21 Technology… that contributes to effective execution of tasks
22 Examples Using office equipment appropriately Having a range of IT skillsApplying IT as a management toolUsing IT to organise dataHaving OHS knowledge to apply technologyActivity:Watch Mark Wardle Employability Skills – TechnologyPart 1Part 2QuestionsHow do you use technology?How could you improve your skills or learn new skills?
23 You have employability skills! DiscussionDo you volunteer, work in a family business, coach a sports team, play a team sport, manage a budget, care for a family member …?You have employability skills!
24 Identifying Your Employability Skills using the STARR System SituationTaskActionResultReflectionWhat happened? (Situation)What did you have to do? (Task)What did you do? (Activities)What was the result? (Result)What did you learn? (Reflection)
25 An exampleI was asked to send a document to Nigeria. I needed to find a way to send this document so it would arrive safely. I searched the internet to find a courier company that could transport mail to Nigeria. I rang a friend who had worked for a logistics company to confirm that this company was reliable. A courier came to pick up the document and it was sent to Nigeria. I used initiative and technology to find a secure way to send the document and I learned how to track the document using the company web site and the parcel code. I can now send documents anywhere in the world.Activity:Apply the STARR model to identify your employability skillsInformation:
26 Keeping a record of your employability skills A portfolio is a collection of work which demonstrates your achievements over a period of time.When you are collecting information about your employability skills, you should include a description of the activity you completed, the evidence you have of this activity and a personal reflection on the activity.There are many ways to collect evidence of your employability skills.For example: reports from a supervisor or teacher, personal reflections on learning activities, videos, photos, recordings and examples of work you have done.There are different ways you can store these records. You could use an e- portfolio which is an electronic record of your work or you could keep a collection of samples in a binder or folder.This portfolio will help you apply for jobs and prepare for job interviewsWould you use employability skills developing your portfolio of employability skills?Activities:Discuss employability skills used in developing a portfolioCreate an e-portfolio using a free web platformProvide guidelines for producing portfoliosDownload cover sheets to document employability skills here:
27 ReferencesA Learner’s Guide to Employability SkillsEmployability Skills: From Framework to PracticeImages sourced under a Creative Commons licence and from Microsoft Clipartskills.html