2. OCR Level 2 Cambridge Technicals in IT
Introduction to
Unit 1: Communicating in the IT Industry

3. How can we communicate using IT?
Not anymore…we can now talk face to face in the same room, or in a different building, or even in a different country using…
20 years ago, there was only one way to carry out a face to face conversation…
…and that was being in the same room as the other person

4. How can we communicate using IT?
Social networking sites
Messenger services and chat rooms
Webcams

5. More than words
Even though we can talk face to face, a lot of the time we are communicating is spent conveying what we are thinking, through: ?
the way we question things
our use of sign and body language
our use of
emotion
our use of
emotion

6. How would you explain IT-related information to other people?
Know your audience
How would you explain IT-related information to other people?
How about teaching your Grandparents to use your games console?

7. Exchanging information safely
Ensuring that data protection regulations are met
But how?
Checking that your data is secure
By making sure that firewalls are in place
When communicating and exchanging information using IT, you have a responsibility to ensure you’re doing so safely.

8. What impact can
IT have?
As we have seen, there are advantages in using IT to communicate, but there can be disadvantages too…
We don’t always know who is out there trying to communicate with us,
and hoax s, phishing scams and spam mail can encourage us to give away sensitive information.

9. What will you learn? After completing this unit you will:
Be able to communicate information to suit audience purpose and content
Understand the impact of IT on individuals, communities and society
Be able to use IT tools to communicate and exchange information

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