1. June 4, 2015

2. Goal of the Exchange Process 1. Help each Member professional to expand their business networks in order for you to improve the efficiency and effectiveness of how you tackle you job functions. 2. Provide Members with a dynamic and reliable resource to help you solve problems and find new implementable ideas

3. Rules of Engagement 1. Do not use your HOLD button on your telephone – hearing elevator music in the next 60 minutes is not good! 2. No body language signs – please be aggressive and speak your mind and thoughts. 3. Please identify yourself with name and company before speaking. 4. Take Notes about who is saying what… 5. Warning: My goal is to facilitate aggressively so we can cover as many topics as possible. 6. Last but not least, I need your feedback on how to make this process better for you and the participants.

4. Question: How are companies complying with the new ACA regulations/reporting? In-house or outside service? Any particular software if in- house? (Diane Hiles) …IRS and Employees  Dave C – Microplastics: Using payroll company to submit forms. The service is affordable. Will collect the data and ascertain the months the employees had coverage and submit the correct forms. Paylocity  ADP is offering the same service.  Kelly: In house payroll, health care broker is doing it for a fee.  Kim: Use Paychex who has a service.

5. Question: Are smaller companies (100 or less) using outside vendors to complete their ACA paperwork, or they completing it internally? (Kyle Godhard)  Kim: Seems to be very time consuming. Recommends using payroll service.  Kyle: Initially it takes about 40 hours to get the paperwork rolled out.

6. Question: Does anyone do periodic random drug testing? If so, what percentage of population do you test? Do you have a large fall out? (Shelly Carter)  Kyle: Does random drug testing. When the entire facility was tested, the fallout was around 13-14%. Population tested is based on shifts 10%. (Automatic termination if found. If the employee comes before hand, there are other alternatives.  Roy: outside medical staff to pull the names:  Kyle: Witness is used to pull names out of a hat:  Alan: You must be consistent. Having a witness is critical. Just has to be random; documented random process. 

7. Question: Does anyone have a social media policy that has been legally advised and willing to share? (Kelly Dill)  David: Company FB page; outsiders are allowed to post with approval.  Diane: Handbook does contain information on Social Media. Can’t be used for any purpose that would violate other employees or company.  Alan: Will find a generic policy.  Alice: 

8. Question: How to address the new hires not having any production skills? Roy Eikelberry  Dave:  Kelly: 3 years that the manufacturing business association is holding a mfg day. Local mfgs will open up their doors to the public.  Mike: Local program called STEM – 8 th graders do tours of the mfg facilities. 9 th grade a formal program starts. Mike has presented to other school districts. Auto Cam in Grand Rapids is a company doing this also.

9. Question: How do you handle tornado drills? (Jamie Robinson)  Roy: Have an alarm system with designated areas. We practices twice per year.  Kim: We have designated locations.  Mike: We have designated locations.  Denise: Drills in place; twice a year for fire drills.  Dave: What do you do for second and third shifts? Denise: 3 people live close to the plant that act as eyes and ears and notify plant management during the off hours. Amber: We have Walkie Talkie system: supervisors have downloaded weather apps and monitor conditions Alice:

10. Question: What recruiting methods have other companies found successful when recruiting for hard- to-fill positions (like Medical QE?) (Lenore Tocki)

11. Question: I would like some guidance on holding on-site job fairs relative to a particular position/ positions we have open. (Alice Desimone)  Roy: Possibly by temp agencies  Batesville Tool and Die  Kim:  Amber: Career Centers and Vocational Centers will do this often

12. Question: What are the most productive methods of finding reliable and experienced production floor workers? (Kimberly Hildreth)  Roy: Use three temp agencies. Get 1 out of 20 (Cost for doing this? Double?)  Mike: Pay about 32% mark up on production employees (30-50 depending on agency)  Kim: 1.45% when using a temp agency. Referrals drop to 1.3%  Kyle: use a variety of different agencies with rates between 30%  Renae: Placed a radio add for production workers and its still working 7 months later. 30 for 40 program for production employees and get a production bonus weekly.

13. Question: What have you found to be the most effective way to communicate internally? (Sandra Cohen)  Alice: only managers / office works have email. We use internal mail boxes or poster board on the wall in the kitchen.  Amber: We use email / meetings / paycheck stub notes / flyers to paystubs / posters / white boards /  Daniela: Use notes on paystubs / emails /  David: do many in person communications with translators / we will pull a time card which alerts them.  Mike: Two monitors in break rooms. Two meetings per month.  Kim: have internal employee newsletter; produced every month to 2 months We recognized milestone anniversaries Individuals completing training Discussed safety issues and letter by CEO  Alan: Every Friday you cannot communicate via email. You can not use email with employees / customers / vendors. It has truly impacted the company and employees.

14. Question: Most effective training used in the plastic molding industry? (Daniela Fox)

15. Question: Employee recognition ideas/events…things that have worked for your company in the past? (Renae Hedelius)

16. Question: What kind of comp and benefits do you give press operators, material handlers? Do you allow earbud usage on press floor? (Kim Faulk)

17. Question: How is your company using new technology or social media to recruit/attract talent? (Jennifer Kattau)

18. Question: Is anyone here attending the SHRM Conference at the end of June? (Brandon Moskal)

19. Additional Questions? How we can be successful in other areas.  Call directly instead of sending emails  Send list of topics ahead of time  Do shorter calls maybe 30 minutes

20. Save the Date for the Benchmarking Conference – Oct. 22-23, 2015 THANK YOU!