Presentation is loading. Please wait.

Presentation is loading. Please wait.

Consultant Delivery Guide

Similar presentations


Presentation on theme: "Consultant Delivery Guide"— Presentation transcript:

1 Consultant Delivery Guide
data migration starter pack for SAP solutions February 2013

2 Consultant Delivery Guide
1 Rapid Data Migration Overview Service Description Key Deliverables Service Building Blocks A G E N D A A G E N D A 2 Project Planning Service Organization Service Delivery Team (Coeus / Customer) Timelines 3 Step-by-Step Guidelines for Service Delivery Detailed guidelines can be found in RDS Step-by-step guide 4 Further Information On-boarding information for the project team FAQ Tips & Tricks

3 TARGET PREDEFINED BUSINESS CONTENT
Data migration starter pack for SAP solutions High-Level Service Description What is the data migration starter pack for SAP solutions? Designed for SAP Rapid Deployment Solution (RDS) customers looking to migrate their current data to SAP ERP, CRM or Utilities A jump-start on data migration with a mature information management infrastructure & proven implementation methods An approach based on Rapid Deployment Solution packages with fixed scope and fixed price A service targeted to small and midsize enterprises as well as dedicated business units of large enterprises Rapid Data Migration SAP DATA SERVICES TARGET PREDEFINED BUSINESS CONTENT RDS CONTENT & APPROACH Customer Advantages Oriented toward customer needs Fast and cost-effective solution reducing project risks Based on predefined business content and user-friendly SAP BusinessObjects Data Services Tool Professional consultancy

4 Rapid Data Migration Content Major Components of SAP Data Migration software
Software components SAP Data Services: Data management platform to support all migration tasks SAP BusinessObjects BI*: Includes Xcelsius, Webi, Crystal for reporting SAP Information Steward*: Source data profiling Rapid data migration content components Migration content loaded into Data Services. WebIntelligence reports for monitoring the data migration. Migration services to map source data to SAP business context. Migration content for reconciling what was loaded in the target from the source. SAP’s data migration solution has the following software components (available together in the Data migration starter package, or sold via perpetual license): SAP BusinessObjects Data Services: Data management platform to support all migration tasks and data profiling needs. SAP BusinessObjects Information Steward: Data insight, data lineage and reconciliation of data from target to source SAP BusinessObjects BI: Includes Xcelsius, Webi, Crystal for reporting. The migration content is used for each of the software components. *optional component 40

5 Software Requirements for ERP/CRM Package
Product Product Version Component Logical Component in SAP Solution Manager* Comments SAP ERP SAP ECC6 EHP3 or above SAP_APPL release 603 or above Not required For ERP objects SAP ECC6 EHP4 or above SAP_HR release 604 or above For HCM objects EA-RETAIL release 603 or above For Retail objects SAP CRM SAP CRM 7.01 or above For CRM objects SBOP BI Platform ENTERPRISE Server SP04 or above SBOP BI Platform 4.0 – Enterprise Client Tools SBOP Data Services 4.1 SP00 Patch2 or above SBOP Information Steward 4.1 SP01 or above For Data Profiling and Data Quality

6 Software Requirements for Utilities Package
Product Product Version Component Logical Component in SAP Solution Manager* Comments SAP Solution Manager SAP Solution Manager 7.0 SAP EHP 1 for SAP Solution Manager 7.0 Not required Optional implementation tool SAP ERP SAP ERP 6.0 SAP ECC Server ERP60_ECCSERVER SAP ERP ENHANCE PACKAGE EHP4 FOR SAP ERP 6.0 SAP ECC Server Pack successor ERP60_EHP4_ECCSERVE R SAP Utilities/Telecommunication SAPK-60401INISUT SAP IS-UT Fast-Track Implementation for SAP Utilities Not Applicable Logical SOLMAN Component Contact SAP Consulting for details SBOP BI Platform ENTERPRISE Server SP04 or above SBOP BI Platform 4.0 – Enterprise Client Tools SBOP Data Services 4.1 SP00 Patch2 or above SBOP Information Steward 4.1 SP01 or above For Data Profiling and Data Quality

7 Data migration to SAP system Architecture
Legacy Data Environment Data Staging and Test Environment Staging Area Data Services Platform Loading Target Environment SAP Performance Analysis Dashboards and Business Reporting ISMW file or iDocs Pre-Built load routines for SAP Objects Flat Files/ Excel Cleanse Name Parsing Address Parsing & Correction Material/Product Parsing Matching Transform Data into SAP structure Validate & Load Business Validation Rules Automatic SAP Config Validation Extract & Profile Databases SAP Configuration Extraction Applications Reconciliation XML Transparency, Communication and Governance

8 Rapid Data Migration to SAP ERP/CRM/Utilities
Master Service Description Opportunities Service Description Customer has chosen SAP ERP, CRM or Utilities to replace their legacy system Customer has to make decision on ETL vendor to extract and transform data from legacy sources to be ready for loading into SAP system. This solution provides data migration to the SAP Rapid Deployment Solution (RDS) for ERP, CRM or Utilities. The solution covers the migration of a different number of objects depending on the selected scenario(s). The solution will include All required components, mapping and migration content in Data Services, Reports & dashboards for performance analysis Software installation (optional) Includes implementation in 2 environments (Development and Production) Possible scenario: ERP and/or CRM can be selected Utilities can be selected Number of migrated objects: ERP: 5 (3 masters and 2 transactionals) CRM: 8 object types including 19 objects Utilities: 25 objects Benefits Best practice functionality based on prescriptive scope Reduced implementation costs and realization time Fast to deploy Experienced, qualified consultants Automation of extraction and transformation logic. Fixed-price model and preconfigured processes Efforts Delivery Method: Remote & Onsite with local region and GD Implementation: ERP : up to 11 weeks CRM: up to 15 weeks; Utilities: up to 34 weeks Content of Service Start phase includes: Workshops to confirm predefined requirements Deploy phase optionally includes: Software Installation services as a part of this Service for twoenvironments (dev and prod) Deploy phase includes: Installation and configuration of the RDS content Data profiling, mapping workshops, mapping of the selected objects and testing in DEV environment Training to key users Up to three mock-up test runs Run phase (Go-Live): Support a pilot go-live for data migration Related Services After this service, you can add the following services: IT SDO RDS Implementation of Data Archiving Strategy Implementation of Data Cleansing Strategy Data Governance & Master Data Management Further Information SBO Software: Data Services 4.1 Enterprise BI 4.0 (optional), Information Steward 4.1 Contact: Global – ,

9 Base Module (Common to all Options Modules)
Service Building Blocks (On Premise) SAP ERP-CRM Package (RDM_ERP_CRM_DS41) Possible Service Flavors: Base Module + Install Module (if required) + Starter Module for ERP and/or CRM (at least 1 based on scope customer chooses) Specific set up of the Migration Starter Service Migration implementation of the objects defined in the Base Module Test and Go-live Support Note: 5 objects (3 masters + 2 transactions) out of the ERP list of objects ERP Starter Module Specific set up of the Migration Starter Service Migration implementation of the objects defined in the Base Module Test and Go-live Support Note: Migration of the 8 object types in the list of CRM objects CRM Starter Module Installation Module Installation of SAP Data Services 4.1, BI 4.0 (optional), Information Steward 4.1 Base Module (Common to all Options Modules) Base/Frame Service to kick off the service and define the scope for the implementing modules. The Base includes standard project activities that are generic and can be combined with all described modules Note: No common deployment activities of the Migration Starter Service

10 Utilities Starter Module
Service Building Blocks (On Premise) SAP Utilities Package (RDM_CRM_UTIL_DS41) Possible Service Flavors : Base Module + Install Module (if required) + Starter Module for Utilities Specific set up of the Migration Starter Service Migration implementation of the objects defined in the Base Module Test and Go-live Support Note: Migration of 25 objects Utilities Starter Module Installation Module Installation of SAP Data Services 4.1, BI 4.0 (optional), Information Steward 4.1 Base Module (Common to all Options Modules) Base/Frame Service to kick off the service and define the scope for the implementing modules. The Base includes standard project activities that are generic and can be combined with all described modules Note: No common deployment activities of the Migration Starter Service

11 List of Objects for the ERP Starter Module
Secondary Cost Elements Characteristic Master Class Master Activity Types Activity Prices Customer Master Vendor Master Material Master Material Classification Material QM Inspection Type Material External Customer Replenishment Purchasing Info Records Inspection Methods Master Inspection Characteristics Inspection Plans Bill of Materials Routings SD Pricing Inventory Balances Service Master Accounts Payable/Receivable Work Centers Equipment Standard hierarchy Profit Centers Cost Centers Exchange Rates Object Dependencies Sales Orders Purchase Orders Internal Order Source List Work Breakdown Structure Functional Locations Bank Configuration Profiles for Material Fixed Assets Functional Location Purchasing Requisitions Contracts Scheduling agreements Material stocks WM Reference operation set Order reservation Planned independents requirements Open deliveries Master Data Objects Transactional Data Objects

12 Deliverables Servers and Software Installed List of Options Selected
ERP/CRM: Licensee data cleansed (if needed) Utilities: Licensee data cleansed (as per scope in section 1) User Acceptance Testing Switch to Production End user Training Go Live and go live support Customer Coeus Kick Off Workshop Installation Module : Installation of SAP Data Services, SAP Information Steward and SAP Business Intelligence Confirm Installation Activation of Solution Confirm Activation of Solution Key User Training Workshop Go-Live assistance.

13 List of Objects for the CRM Starter Module (1/2)
# Migration Object Description Prerequisites BUSINESS PARTNER Business Partner – Customers Business Partner – Contact Persons Business Partner – Employees BUPA_HIER Business Partner Hierarchies BUPA_REL Business Partner Relationships BUSINESS TRANSACTION Business Transaction – Tasks Business Transaction – Activities ORG STRUCTURE Enterprise Organizational Structure EXCHANGE_RATE Exchange Rates Business Transaction – Knowledge Articles Business Transaction – Incidents Business Transaction – Problems Business Transaction – Service Requests 1 2 3 4 1 2 5 1 2 6 3 7 3 8 3 9 10 1 2 3 11 1 2 3 12 1 2 3 13 1 2 3

14 List of Objects for the CRM Starter Module (2/2)
# Migration Object Description Prerequisites BUSINESS TRANSACTION Business Transaction – Requests for Change PRODUCT_MAT Product – Materials PRODUCT_SRV Product – Services BUSINESS PARTNER Business Partner – Prospects Business Transaction – Leads Business Transaction – Opportunities 14 1 2 3 15 9 16 9 17 18 17 19 1 2 15 16 17

15 List of Objects for the Utilities Starter Module (1/2)
# Migration Object Description Prerequisites PARTNER Business Partner PART_REL Business Partner Relationship ACCOUNT Contract Account DEVICE Device CONNOBJ Connection Object PREMISE Premise DEVLOC Device Location NOTE_DLC Notes to Field Service for Connection Object INSTLN Utility Installation FACTS Individual Facts for Utility Installation INSTMGMT_T Installation Management Technical INSTMGMT_B Installation Management Billing – Related MOVE_IN Move In Contract 1 2 1 3 1 2 4 5 6 5 7 5 6 8 4 5 7 9 9 6 10 9 11 4 7 12 4 9 13 3 9

16 List of Objects for the Utilities Starter Module (2/2)
# Migration Object Description Prerequisites DOCUMENT FI-CA Document INSTPLAN Instalment Plan SECURITY Security Deposit STRT_ROUTE Meter Reading Sequence METERREAD Meter Reading BCONTACT Customer Contact BCONT_NOTE Notes PROPERTY Owner Assignment BBP_EXT Budget Billing Plan with External Scheduling DISC_DOC Disconnection Document DISC_ORDER Disconnection Order DISC_ENTER Disconnection 14 1 3 13 15 1 3 14 16 1 3 17 4 9 18 4 19 1 20 19 21 1 3 5 6 9 22 1 3 9 13 23 3 4 9 13 24 23 25 4 9 13

17 1 2 3 4 A G E N D A A G E N D A Consultant Delivery Guide
Rapid Data Migration Overview Service Description Key Deliverables Service Building Blocks A G E N D A A G E N D A 2 Project Planning Service Organization Service Delivery Team (Coeus / Customer) Timelines 3 Step-by-Step Guidelines for Service Delivery Detailed guidelines can be found in RDS Step-by-step guide 4 Further Information On-boarding information for the project team FAQ Tips & Tricks

18 Customer Project Manager
Organization Project Sponsor CEM Customer Project Manager Coeus Project Manager Resourcing Technology Consultant(s) Technology Consultant(s) Application Consultant(s) Application Consultant(s)

19 Customer Team Responsibilities
Project Manager Technical and functional project management Coordination of interfaces Risk Management Organization of project meetings and status update Controlling of the overall project Controlling of project progress and results (including project reporting) Main contact and reporting to the Project Sponsor Technology Consultant(s) Contribute to the implementation of the Rapid Data Migration Work alongside the Coeus team for the duration of the RDS to fast track skills. Be part of the customer Rapid Data Migration team once the RDS has been completed ABAP skills IDoc skills (ERP/CRM) Application Consultant(s) Expert advice and guidance on ERP/CRM/Utilities business areas and processes A central point of contact for ERP/CRM/Utilities related questions Document requirements for TO BE gap analysis

20 Coeus Team Responsibilities
Project Manager Technical and commercial project management Ensures delivery & status of Coeus’s deliverables Liaises with customer Project Manager for status reporting Controls Coeus resourcing Application Consultant(s) Lead the data quality assessment and data mapping between source and target system Provide key input on SAP target structure and business rules for the data mapping Support Customer in the configuration of SAP target environment Lead Technology Consultant Serve as a central contact person throughout the RDS implementation Install and configure the EIM&BI software and best practices content Provide technical leadership on the use of tools to perform ETL and data profiling Implement the data mapping within Data Services Jointly responsible for the data mapping Present the data quality demonstration if in scope Run data migration end-to-end tests Provide knowledge transfer and RDS handover Technology Consultants

21 Utilities + Install Modules ERP + CRM + Install Modules
Modular Selection Selection ERP + Install Modules CRM + Install Modules Utilities + Install Modules ERP Module CRM Module Utilities Module ERP + CRM + Install Modules ERP + CRM Modules Installation ü ERP CRM Utilities Duration 55 days 170 days 52 days 167 days 105 days 99 days

22 Pace Profile/s (Solution, Competency, Industry)
Summary: Organization, Roles, Effort Estimation Base Service + Installation Module + ERP Module Service (Delivery) Owner/s: Jerome Delune Expected Service Delivery Time: 11 Weeks Service DELIVERY team Role Organization Pace Profile/s (Solution, Competency, Industry) # of Days Remote K-Level (Optional) Coeus Project Manager Nearshore PACE-PM 13 54% K5 Technology Consultant Local PACE-BA-EIM Enterprise Information Mgt 39 1% Application Consultant Defined by objects selected 24 2% K6 Technology Consultant(s) Offshore 22 100% K4 Total (Coeus): 98 30% Customer IT 40 Technology Consultant (s) 71 Application Consultant (s) 52 Total (Customer): 163

23 Pace Profile/s (Solution, Competency, Industry)
Summary: Organization, Roles, Effort Estimation Base Service + Installation Module + CRM Module Service (Delivery) Owner/s: Jerome Delune Expected Service Delivery Time: 15 Weeks Service DELIVERY team Role Organization Pace Profile/s (Solution, Competency, Industry) # of Days Remote K-Level (Optional) Coeus Project Manager Nearshore PACE-PM 20 58% K5 Technology Consultant Local PACE-BA-EIM Enterprise Information Mgt 55 1% Application Consultant Defined by objects selected 44 K6 Technology Consultant(s) Offshore 40 100% K4 Total (Coeus): 159 32% Customer IT 45 86 Application Consultant(s) 56 Total (Customer): 187

24 Pace Profile/s (Solution, Competency, Industry)
Summary: Organization, Roles, Effort Estimation Base Service + Installation Module + Utilities Module Service (Delivery) Owner/s: Jerome Delune Expected Service Delivery Time: 34 Weeks Service DELIVERY team Role Organization Pace Profile/s (Solution, Competency, Industry) # of Days Remote K-Level (Optional) Coeus Project Manager Nearshore PACE-PM 62 44% K5 Technology Consultant Local PACE-BA-EIM Enterprise Information Mgt 149 0% Application Consultant Defined by objects selected 127 K6 Technology Consultant(s) Offshore 81 K4 131 46% Total (Coeus): 550 23% Customer IT 86 316 Application Consultant(s) 275 Total (Customer): 677

25 Project Involvement Base Service + Installation Module + ERP Module
START Week 1 Week 11 Week FINISH DEPLOY RUN 2-6 weeks before Adapt and send pre-delivery requirements to the customer Install DS & BI Configure RDS Extraction and Profiling Conduct Data Migration Workshop Data Mapping Unit Test Solution Train Key Users Mock Runs Hand over Solution Go live Prepare Project Perform Kick-off Workshop Select Options Check Installation Go-Live Support START After Go-Live Coeus involvement Customer involvement

26 Project Involvement Base Service + Installation Module + CRM Module
START Week 1 Week 15 Week FINISH DEPLOY RUN 2-6 weeks before Adapt and send pre-delivery requirements to the customer Install DS & BI Configure RDS Extraction and Profiling Conduct Data Migration Workshop Data Mapping Unit Test Solution Train Key Users Mock Runs Hand over Solution Go live Prepare Project Perform Kick-off Workshop Select Options Check Installation Go-Live Support START After Go-Live Coeus involvement Customer involvement

27 Project Involvement Base Service + Installation Module + Utilities Module START Week 2 Week 32 Week FINISH DEPLOY RUN 2-6 weeks before Adapt and send pre-delivery requirements to the customer Install DS & BI Configure RDS Extraction and Profiling Conduct Data Migration Workshop Data Mapping Unit Test solution Train Key Users Mock Runs UAT Hand over Solution Go live Prepare Project Perform kick-off Workshop Select Options Check Installation Go-Live Support START After Go-Live Coeus involvement Customer involvement

28 Project Planning Base Service + Installation Module + ERP Module
FINAL PREPARATION Production cutover / Switch to Production PILOT GO LIVE 4 DEPLOY Solution activated and confirmed 2 Mock Runs 3 Week 9 2 Week 11 Week 10 Week 8 Knowledge Transfer Modifying DS Jobs & Unit Testing Week 4 Data Mapping Workshop START Kick-off / Scope completed Week 2 Extraction and Profiling RDS Configuration 1 Software Installation Week 1

29 Project Planning Base Service + Installation Module + CRM Module
FINAL PREPARATION Production cutover / Switch to Production PILOT GO LIVE 4 DEPLOY Solution activated and confirmed 2 Mock Runs 3 Week 10 2 Week 15 Week 14 Week 6 Knowledge Transfer Modifying DS Jobs & Unit Testing Week 4 Data Mapping Workshop START Kick-off / Scope completed Extraction and Profiling Week 2 RDS Configuration 1 Software Installation Week 1

30 Project Planning Base Service + Installation Module + Utilities Module
FINAL PREPARATION Production cutover / Switch to Production DEPLOY Solution activation and confirmation 3 Mock Runs PILOT GO LIVE 4 3 Week 31 2 Week 29 Week 33 Week 34 Week 27 Mock Run 2 Week 25 Mock Run 1 Week 24 Knowledge Transfer Week 18 String Test Week 13 Modifying DS Jobs Data Mapping Workshop START Kick-off / Scope completed Week 8 Week 4 Extraction and Profiling Week 3 RDS Configuration 1 Software Installation Week 2

31 1 2 3 4 A G E N D A A G E N D A Consultant Delivery Guide
Rapid Data Migration Overview Service Description Key Deliverables Service Building Blocks A G E N D A A G E N D A 2 Project Planning Service Organization Service Delivery Team (Coeus / Customer) Timelines 3 Step-by-Step Guidelines for Service Delivery Detailed guidelines can be found in RDS Step-by-step guide 4 Further Information On-boarding information for the project team FAQ Tips & Tricks

32 1. START Flow of activities
Customer Coeus Manager Coeus Technical Coeus Functional 1. Receive delivery activation notification 2b. Provide Personalization Information 2a. Call customer, confirm expectations, dates, and next steps 3. Agree on all dates for scheduled activities 4a. Update delivery team, send status 4b. Consultant Ramp Up 5. Perform Kick -Off Workshop 7. Complete Prerequisites 6. Send Pre-Delivery Checklist 8. Confirm Prerequisites are Complete Deploy 9. Acceptance Sign Off

33 1. START Phase Overview – Key Activities
# Description Completed 1.1 Receive signed Statement of Work Yes / No 1.2a Call customer, confirm expectations, agree on dates – Review the detailed activity plan provided in the Schedule worksheet in the Schedule and Effort Estimation Excel. This will provide an overview of the task hierarchies for the service Review the key deliverables and the contractually stipulated deliverables listed in the WBS of Deliverables 1.2b Customer provides all the Personalization Information 1.3 Agree on dates for all scheduled activities. 1.4a Update delivery team, send status to sales/consulting manager / project manager… 1.4b Ramp up the consultant 1.5 Prepare for workshop. Coeus’s and the customer’s project manager jointly prepare for the project kick-off workshop. Coeus’s solution architect prepares the workshop content. Conduct Kick-off, Business Process Knowledge Transfer and Options workshop. A one day workshop is held to: Demonstrate the packages (as part of business process knowledge transfer) to be implemented and to define the project steps and basic configurations (such as master data replication). Discuss and decide upon customer-specific options.

34 1. START Phase Overview – Key Activities
# Description Completed 1.6 Send prerequisites to the customer – Read and review the Pre-delivery Requirements and Checklist and then send it to the customer Yes / No 1.7 The customer should have installed the software components prior to the start of the project and created all necessary user IDs for the project team in the systems as defined in the pre-requisites. The customer ensures that they are all fulfilled (e.g. installed software, create support user/s, open remote connection). The customer confirms all the pre-requisites 1.8 Consultants confirm in turn that the pre-requisites are all met 1.9 Start Phase Acceptance Sign-off Key Outputs or Deliverables Pre-delivery Checklist Scoping Questionnaire Customer environment is ready for starting the Deploy phase

35 2. DEPLOY Phase Flow of activities
Customer Project Manager Coeus Technical Coeus Functional 1. Review and finalize outcome from the workshop 3. Data Services Architecture Design 4. Data Services Installation and Configuration (DEV, PRD) 2 . Capture final design 5. Source Data Extraction & Profiling 6. Conduct Data Mapping Workshop 7a. Complete Blueprint By updating Mapping Template (XLS) 7b. Answer open questions for scoping / setup 8b. Scope Acceptance / Sign Off 8a. Confirm Scope Fit / Gap Deploy Next

36 2. DEPLOY NEXT Flow of activities
Customer Coeus Manager Coeus Technical Coeus Functional Deploy 9. Ensure access to Legacy data source 10. Modify Workflows based on Blueprint & Unit Test 11. Map Input values in the Lookup Maintenance Application 13. Knowledge Transfer 12. Test & Troubleshoot: 14a. Mock Runs 14b. User Acceptance / Sign Off Run

37 2. DEPLOY Phase Overview – Key Activities
# Description Completed 2.1 Review and finalize outcome from the workshop. Yes / No 2.2 Capture final design. The joint project team initiates and completes the scope items decided during the workshop. Any additional scope not covered in RDS will be considered change request/change order. 2.3 Architecture Design must be completed for the Data Services set up. Set up the connectivity to Source Data and conduct the Data Profiling of the legacy system. Technical resources will deploy the Migration Services Web Application and Best Practices content Required developer ids and admin ids will be created and updated in a configuration document. 2.4 Install Data Services on a 2 Tier Landscape (DEV, PRD) and Configuration of Best Practices 2.5 Conduct the data extraction and profiling from the legacy system 2.6 Conduct a data mapping workshop to finalize the data mapping and confirm the user defined options 2.7 Complete Blueprint by updating the Data Services mapping templates Get feedback from the customer 2.8 Confirm scope and get acceptance of the scope

38 2. DEPLOY Phase Overview – Key Activities
# Description Completed 2.9 Customer to ensure that the required security access is set up properly on the Source and Target systems Yes / No 2.10 Modify the Workflows based on the updates from the Mapping Workshop Leverage the Migration Services web application to update the Look-up Data within the database directly 2.11 Map Input values in the Lookup Maintenance Application 2.12 Test & Troubleshoot: Execute Object Processing Job Review Invalid Output Import SAP Data Run Reconciliation Jobs Business Process Check 2.13 Knowledge Transfer - Train Key Users SAP consultants provide knowledge transfer to key users. The customer is responsible for developing end-user training content. Knowledge is transferred to the customer’s IT staff “on the job”. It is assumed that customer provides full-time IT personnel who can take up the ownership of production setup and support activities for going live. 2.14 Mock Runs Customer will execute User Acceptance Testing and sign-off on UAT Key Outputs or Deliverables Solution has been configured/developed Key Users have been trained Testing has been performed and issues resolved Customer is ready to start the Run phase

39 3. RUN Phase Flow of activities
Customer Project Manager Senior Application Consultant Application Consultant 1. Prepare End User training 2. Execute UAT 3. Approve tests and hand-over 4. Set-up production system 5. Go-Live Support 6. Project Acceptance and Closure Delivery Acceptance Criteria and Sign-off 7. Sign-Off

40 3. RUN Phase Overview – Key Activities
# Description Completed 3.1 Customer prepares End User training and responsible for testing quality gates. Yes / No 3.2 Customer performs UAT tests. 3.3 Approve tests and hand-over solution – Customer approves tests and official hand-over of the RDS solution from consulting to customer. 3.4 Customer prepares cut over Customer executes cut-over plan to Production system. 3.5 Go-Live Support Coeus provides two to four days remote support following go-live. The customer is responsible for support after going live. 3.6 Project Acceptance and Closure - Read and review the Delivery Acceptance Criteria and Sign-off document and then send it to the customer. 3.7 Sign-off – Together with the customer, go through the Delivery Acceptance Criteria and Sign-off document and sign it off, capture any feedback / lessons learned. Delivery Acceptance Criteria and Sign-off Service Delivery completed and customer signed off Key Outputs or Deliverables

41 When to Use the Templates/Guides
Start (Scoping / Setup) Deploy (Realization, Cutover & Final Prep) Run (Go-Live) 4 weeks before Pre-Delivery Requirements and Checklist Qualification Questionnaire SOW Data Services Data Mapping Document Template Data Services Quick and Configuration Guides Business Process Documentations Test Plans and Scripts User Training Delivery Acceptance Criteria and Signoff Scoping Questionnaire Project Kick-off Presentation Start delivery Generic document relevant throughoutthe whole Service Delivery cycle : Step by Step Guide Consultant Delivery Guide WBS Document Please find the complete list accelerators in the Rapid Data Migration Bill of Material and when to use them…..

42 1 2 3 4 A G E N D A A G E N D A Consultant Delivery Guide
Rapid Data Migration Overview Service Description Key Deliverables Service Building Blocks A G E N D A A G E N D A 2 Project Planning Service Organization Service Delivery Team (Coeus / Customer) Timelines 3 Step-by-Step Guidelines for Service Delivery Detailed guidelines can be found in RDS Step-by-step guide 4 Further Information On-boarding information for the project team FAQ Tips & Tricks

43 RDS On-boarding Information
To be prefilled before service delivery. The objective is to assure that team members understand the customer and Logistics . !! To be prefilled by Project Manager !! RDS On-boarding Information Include engagement specific on-boarding documentation for consultants Start Date Location Team/Project Introduction Client Specific ID card application forms Client Side Org Chart and Key members Client Holidays Milestone dates based on the then current date

44 On-boarding documentation
To be prefilled before service delivery. The objective is to assure that team members understand the customer and Logistics . !! To be prefilled by Project Manager !! On-boarding documentation Recommended Reading <Links to customer website> <Link to AIM Company Annual Report 2007> Company Project Location Consultants will work at the following locations: Key Contacts at the customer site (to address logistic questions) Accommodation Accommodations are provide by the client through an agreement with the <Hotel in City>. This hotel is located directly across the street from the client site. Every effort should be made to make Hotel reservations two weeks prior to an onsite visit and must be facilitated between the client representative and the hotel. Forward your arrival and departure date details to <Colleague> at <Mail>. <Colleague> will confirm the reservation with the client for you and send you a confirmation . When you arrive onsite take a taxi to the hotel location. <Link of Hotel> Directions to the Company from the Hotel <Please add City Map> <Service Phase> <Address> <Name> <Role>

45 Frequently Asked Questions
Common to all packages Q: What is the value of the service to SAP? A: The RDS for Data Migration for SAP is designed to demonstrate the potential of SAP’s Data Migration products and Best Practice Content. This can lead to additional opportunities with the customer in terms of: License sales Consultancy revenue Additional RDS sales Q: There is only a few days of project management assigned to this RDS, who is responsible for day-to-day project management activities? A: As the majority of the work is undertaken by the SAP Data Migration Consultant they would be expected to assume the day-to-day project management activities, reporting to the part-time project manager. Q: The delivery timescale is very tight for such a project, how do I ensure it is delivered on time? A: The project kick-off meeting is there to ensure all parties understand what they need to deliver and when. This is a good time to re-affirm the importance of meeting deadlines given the short timescales.

46 Frequently Asked Questions
Related to ERP Q: Why does the customer need to decide on their migration objects so far in advance of the project start? A: The objects to be migrated need to be decided early to enable resource teams to assign the correct SAP Functional Consultant to the project. Q: What constitutes a “medium complexity” Data Migration object? A: There is no definitive answer to this, however it is important control customer expectation during the kick-off meeting to ensure what is agreed can be delivered within the allocated timescale. Limiting the number of attributes migrated for an object will still demonstrate the capability. A possible example object selection might be: Vendor Master and open Purchase Orders & Customer Master and open Sales Orders & Bank Q: Why are the data volumes limited? A: The limitation is there as a guide to control the duration of the migration and demo test runs. If volumes exceed this, the source data can be filtered and this will still demonstrate the capability.

47 Tips & Tricks Ensure a broad selection of stakeholders, from senior management to end users, executive sponsors (SAP & customer) to various team leads and members. Ensure a well prepared, agreed and bought-in interview agenda, so attendees are available in time and agree to the review topics. Conduct separate interview sessions with team leads, team members, customer and SAP project managers, stakeholders and business process owners; ideally 1 or 2 persons per session. Focus on values delivered by this project: are customer expectations understood by the entire project team and properly transformed into a solution? Actively listen to your interview partners. Avoid extensive discussions about solutions that may consume valuable time of your tightly scheduled interviews. Join the team for lunch or dinner, more important information about the project may be available only outside the project premises, on a more informal basis. Act independently and unbiased when evaluating risks and issues. Being external to the project is your key advantage and induces trust. Follow your intuition and experience; don’t stick too close to the review guidelines and content in PMR Tool, use built-in questions as “door opener” only, to get better access to the real critical topics. The pure presence of project documents does not give much information about the project status; the absence of project documents says so much more. Here you`ll find useful links.

48 Further Information TBD Sales Kit Link to Collaboration Room
Link to Service Browser ASAP Roadmap Composer Add link to Roadmap or add instructions SAP Portal Page Link to relevant cRoom or Portal Page ….. TBD Here you`ll find useful links.

49 Questions?

50 Key Contacts Allan Agustin Donna Leong Brandon Toombs
Account Executive Donna Leong Director Brandon Toombs Architect Introductions: Coeus Team Attendees: Simon Wu (SAP HCM Consultant) Scott Farrar (Technical Lead) Darien Cohen (President) Katherine MacKanin ( Project Management) © Coeus Consulting, Inc .


Download ppt "Consultant Delivery Guide"

Similar presentations


Ads by Google