We think you have liked this presentation. If you wish to download it, please recommend it to your friends in any social system. Share buttons are a little bit lower. Thank you!
Presentation is loading. Please wait.
Published byOrion Caram
Modified about 1 year ago
© Tally Solutions Pvt. Ltd. All Rights Reserved 1 Shoper 9 Implementation in Chain Store March 2010
© Tally Solutions Pvt. Ltd. All Rights Reserved 2 Objectives Chain Store Scenario Phases of Implementation Best Practices
© Tally Solutions Pvt. Ltd. All Rights Reserved 3 Chain Store Scenario Stores: o present in many locations o centrally controlled o follow common business processes and practices Components: o POS (Store) locations o Distributor/warehouse o Head Office
© Tally Solutions Pvt. Ltd. All Rights Reserved 4 Chain Store Scenario Classification: o Company Owned o Franchisee o Consignment Stores o Buy & Sell Stores Others: o constitutes a supply chain network o communicate between locations o exchange goods between locations o data managed centrally at head office o head office is a facilitator and decision maker
© Tally Solutions Pvt. Ltd. All Rights Reserved 5 Phases of Implementation Presales o Standard Product Demo Understanding Customer Requirements o Design and Construct solution o Customisation (if required) Conference Room Pilot (CRP) Pilot Run at Chosen Locations o User Acceptance Testing
© Tally Solutions Pvt. Ltd. All Rights Reserved 6 Phases of Implementation Implementation Rollout in All Locations End User Training o Help and Support Post Implementation Activities o Support for a limited period o Implementation Closure o Further Support Services and Maintenance
© Tally Solutions Pvt. Ltd. All Rights Reserved 7 Presales A set of activities performed before customer acquisition and may extend during the process of product/service delivery. Activities include: Meet prospects to gather requirements Seek information on their business related activities Find what they expect from Shoper 9 Provide information on: o our company capability o past implementation and service record o Shoper 9 interface with Tally.ERP 9 Shoper 9 integration with other applications Provide commercials on Shoper 9 deployment Arrange for a standard product demo
© Tally Solutions Pvt. Ltd. All Rights Reserved 8 Standard Product Demo The standard product demo focuses on: o important product features o broad requirements of the prospect o use of prospect’s data to map requirements with features Post demo estimate the effort required to complete implementation based on the scope of activities. Effort estimation enables you to ascertain the project period and cost. Refer the Implementation Effort Estimate Tool for effort estimation. Note: The standard effort estimate is based on the previous implementation experience and may vary depending on prospect’s requirements and other factors.
© Tally Solutions Pvt. Ltd. All Rights Reserved 9 Understanding Customer Requirements Important activities in this phase are: Collect detailed requirements about current business operations Use Requirement Study and Configuration Tool to map requirements with system parameter settings Study item master structure, inwards/outwards process, reports, hardware/software required Decide on broad areas to be customised, if required, after mapping with the standard product Prepare the Business Solution Design Document and get an approval from the customer (signoff)
© Tally Solutions Pvt. Ltd. All Rights Reserved 10 Understanding Customer Requirements Document in Business Solution Design Document (BDS): o existing business processes o recommendations for process changes (if any) o mapping of customer requirements with product features to ascertain: ▪ availability of standard features ▪ solutions through customisation ▪ workaround solutions In solution phase (keeping BSD as base): o prepare customer specific business and printing templates o customise interface with other applications (if any) o prepare Custom Installer and Custom LiveUpdate
© Tally Solutions Pvt. Ltd. All Rights Reserved 11 Conference Room Pilot Install Shoper 9 components, demonstrate its functionalities, check interfaces with other applications and work on the complete business process Obtain feedback on the performance of the product and new requirement of customer, if any Validate the designed solution against the business process, requirements and ascertain the gaps Obtain a sign off from the customer on CRP done and incorporate the changes in the designed solution, if required
© Tally Solutions Pvt. Ltd. All Rights Reserved 12 Pilot Run at Chosen Locations Install Shoper 9 components in customer HO and selected locations. Refer the Implementation & Training Checklist for Rollout document for the list of activities to be carried out. The test cases received on the business scenarios of the customer have to be tested completely during this phase. Issues found during pilot run have to be addressed before rollout and necessary changes have to be done in the applicable areas. Obtain a sign off from customer.
© Tally Solutions Pvt. Ltd. All Rights Reserved 13 Implementation Rollout in All Locations Plan for rollout of Shoper 9 after successful pilot run Prepare a checklist of prerequisites for rollout and ensure the prerequisites are ready Keep the Shoper 9 Custom Installer ready for deployment in the locations (Refer to Shoper 9 Customised Installer. PDF) Obtain a sign off from the customer after implementation/migration during the rollout phase (Refer to Implementation and Training Checklist for Rollout)
© Tally Solutions Pvt. Ltd. All Rights Reserved 14 Implementation Rollout in All Locations Prerequisites for rollout Sl.NoPrerequisite for rollout ToolResponsibility 1Shoper 9Shoper 9 CDCustomer 2Customer Specific Business Template Shoper 9 Custom CD Implementation Executive 3Customised ExesShoper 9 Custom CD Implementation Executive 4Custom LiveUpdateCustom LiveUpdate location & patches Implementation Executive 5Hardware & Software readiness for rollout locations H/w & S/w Readiness Checklist Customer
© Tally Solutions Pvt. Ltd. All Rights Reserved 15 End User Training Provide training to customer personnel at HO & POS locations (Refer to Implementation and Training Checklist for Rollout) Help & Support Impress the users on the options used in the chain store scenario Educate customers on: o Help file in Shoper 9 HO & POS o Knowledge Base on Tally website o Tally.ERP 9 Support Centre o Licence Management using Control Centre o Partner’s role as a support person
© Tally Solutions Pvt. Ltd. All Rights Reserved 16 Post Implementation Activities Support for a limited period o Extend support for a limited period (7 days) o Monitor product performance during the period o Guide the client to use and familiarise with Shoper 9 options Implementation Closure o Get a sign off on successful completion of the project (Refer Project Sign off Document) Further Support Services & Maintenance o Work out an annual maintenance contract for continuous product support
© Tally Solutions Pvt. Ltd. All Rights Reserved 17 Best Practices The best practices that are recommended for a successful implementation: Demonstrate the standard functionalities of Shoper 9 Use Implementation Effort Estimation Tool to calculate implementation effort Understand customer’s business process and the requirements (Ref: Requirement Study and Configuration Tool) Document requirements, provide solution and get a sign off (Ref: Business Solution Design Document) Perform a Conference Room Pilot and a Pilot Run of Shoper 9 at selected locations before roll out
© Tally Solutions Pvt. Ltd. All Rights Reserved 18 Best Practices Prepare a plan and execute rollout at locations after a successful Pilot Run Use the implementation and training checklist to impart training to customer personnel Plan for a limited period post implementation support and work out an Annual Maintenance Contract (AMC) Ensure the customer signs off that the project has been successfully implemented (Refer Project Sign off Document)
© Tally Solutions Pvt. Ltd. All Rights Reserved 19 Questions & Answers For more information log in to:
© Tally Solutions Pvt. Ltd. All Rights Reserved 20 Thank You
© Tally Solutions Pvt. Ltd. All Rights Reserved 1 Cataloguing Sales Promotions in Shoper 9 HO August 2010.
Independent Enterprise Software Selection Specialists ©2012 Corporate System Solutions Incorporated. All rights reserved. Clear Thinking | Clear Language.
Purpose, Objective and Goals Purpose This Project Plan establishes the scope, strategic-level guidelines and approaches for managing the Department of.
Manage an IT Project. Aim This presentation is prepared to support and give a general overview of the ‘How to Manage and IT Project’ Guide and should.
The Role of a BA in a Vendor Software Solution Sharon Ashton Mathew Stordy.
Manage e-Project Information. Use of the Guide This guide sets out to provide a framework tool to assist e-Project information users. The object of the.
Ch-3 Requirements Specification and Management. Introduction Good requirements are essential for executing projects. Improperly understood or documented.
ISeries Skip Upgrade External Sales Presentation September,2005.
Training activities administration and logistical support.
UNIT 5 ERP Implementation Issues 1. Syllabus Opportunities and problems in ERP selection and implementation Identifying ERP benefits Team formation Consultant.
1 Approaches to System Development Lecture 2. 2 Aids to Assist in Analysis and Design u Methodologies l Comprehensive guidelines to follow for completing.
Page 1 IM/IT ARB Presentation Template EDRM # xxxxxx Pierre Nantel, Office of the CIO Information Technology Services Branch (ITSB) February 2010.
IT Security Auditing. Topics Defining IT Audit Risk Analysis Internal Controls Steps of an IT Audit Preparing to be Audited Auditing IT Applications Who.
INTOSAI IT Audit IT Methods Awareness. Outline Scope Overview It Methods Methods Description Methods Usage Audit Reporting.
MFG Assessment Application: Assessment Criteria and Metrics 1 Performance assessment criteria and metrics may be used as the basis for determining the.
MCCC AND WHAT IT MEANS TO BE A DELEGATE Lisa Christine Meredith Executive Director, MCCC.
SQAs Approach to Quality Assurance of Assessment Matthew McCullagh Quality Manager Welcome.
Insert your company logo here (on slide master). Insert your company logo here (on slide master) Developed by the Department of Communications, Information.
Kathy Reed June 4, 2013 IIBA Austin CBAP Study Guide for the Business Analyst Body of Knowledge (BABOK) Version 2.0.
Information & Decision Support Center (IDSC) – Egypt © M. Khorshed Effective Request for Proposal for effective businesses.
SubCAT Purpose built Job and Business Administration for Australian and New Zealand Trade Contractors By Construction People for Construction People.
© Tally Solutions Pvt. Ltd. All Rights Reserved 1 Item Master Creation in Shoper 9 January 2010.
© Tally Solutions Pvt. Ltd. All Rights Reserved Shoper 9 License Management December 09.
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner.
Introduction to Team- based Usability Testing As companies design more for usability and understanding, they will discover a competitive edge, for these.
Audit Considerations for your 11i implementation Richard Byrom Oracle Applications Consultant UKOUG November 2004.
Competence is the demonstrated ability to apply knowledge and/or skills and, where relevant, personal attributes. A certification scheme contains.
Solution Details SAP ® Event Management rapid-deployment solution for order tracking and exception management.
Radiopharmaceutical Production Equipment Validation STOP.
Technical Module: Common ICT (Information, Communication & Technology) Common Services and Harmonized Business Practices ToT September 2010 unite.
© 2016 SlidePlayer.com Inc. All rights reserved.