1. Office of the University Registrar SACRAO 2015

2. Office of the University Registrar SACRAO 2015 Diplomas on Demand @ Tulane Ryan F. Garrity Associate University Registrar An in-house solution in partnership with:

3. Office of the University Registrar SACRAO 2015 About Tulane Highly selective, private, non-sectarian AAU research university in New Orleans, LA Total enrollment of 13,531 in seven schools including Architecture, Business, Continuing Studies, Law, Liberal Arts, Medicine, Public Health & Tropical Medicine, and Science & Engineering

4. Office of the University Registrar SACRAO 2015 Why we wanted change! Due to 6-8 week lead time, diplomas would be ordered from the other place based on applications for degree, requiring a large number of diplomas to be trashed each semester. Approximately 10% were defective or had spelling errors and had to be re- ordered (with 6-8 week lead time). Because orders were placed before the end of the term, honors had to be added after the diplomas came in, originally by rub-on and then with a printer. Any re-order also took 6-8 weeks to arrive. Cost per diploma was outrageously expensive and quality and customer service were poor.

5. Office of the University Registrar SACRAO 2015 Original Plan Originally, we planned to start with only printing undergrad diplomas ourselves to solve the honors problem (30% of Tulane full-time undergrads earn honors). After talking to several vendors, we decided on Scrip-Safe based on our pre- existing relationship and my experience implementing Diplomas on Demand at two other institutions previously. Decision was made in January, 2013 to jump in head first and print all diplomas for May, 2013 ourselves.

6. Office of the University Registrar SACRAO 2015 Implementation Timeline January 2013 – MoU signed, samples sent to Scrip-Safe for layout design. February 2013 – Paper type, weight, and foil colors chosen. March 2013 – Printers purchased from Dell and Epson. April 2013 – Training for all staff via internet on Diplomas on Demand. PRODUCTION BEGINS FOR MAY COMMENCEMENT!

7. Office of the University Registrar SACRAO 2015 Present Setup Printers Used -3 Epson Stylus Pro 3880 Wide Format Ink Jet Printers for 14x17 Diplomas. -2 Dell B2360dn laser printers for 8.5x11 Diplomas Diploma Stock - Medical MD Diploma (14x17) - Graduate Schools Diploma (14x17) - Newcomb-Tulane UG Diploma (8.5x11) - Continuing Studies UG Diploma (8.5x11)

8. Office of the University Registrar SACRAO 2015 Quality Improvements (MD Example) Actual Seal Design Old Diploma Seal Design New Diploma Seal Design

9. Office of the University Registrar SACRAO 2015 Human Investment Two staff members involved in production - Both proof read a spreadsheet printout of all diploma names before upload. - 1 proofs each diploma after printing for smudges, special characters, etc. Printing Timeline - Grad Diplomas printed by applications due to time constraints. - About 3 weeks of printing 8 hours/day to print all Grad diplomas. - Not as much waste with Grad, so we feel ok doing this. - Undergrad are printed daily the week before Commencement and the week after as degrees are certified (with honors printing on the diplomas!)

10. Office of the University Registrar SACRAO 2015 Capital Costs Printers Epson Stylus Pro 3880(3 x $1,095.00) = $3,285.00 Epson Ink(3 x $675.00) = $2,025.00 Dell B2360dn (2 x $210.00) = $420.00 TOTAL = $5,730.00 Software & Art Diplomas on Demand(1 x $1,995.00) = $1,995.00 Art & Design Fees(4 x $230.00) = $920.00 TOTAL = $2,915.00 Total Startup= $8,645.00

11. Office of the University Registrar SACRAO 2015 Gross Savings Overview

12. Office of the University Registrar SACRAO 2015 Gross Savings Detail 2012 Diploma Costs Newcomb/Tulane UG(1547 x $4.33) = $6,698.51 Continuing Studies UG(235 x $4.33) = $1,017.55 Graduate(1572 x $4.22) = $6,633.84 Medical MD(181 x $5.67) = $1,026.27 TOTAL = $15,376.17 2013 Diploma Costs Newcomb/Tulane UG(1547 x $0.58) = $897.26 Continuing Studies UG(235 x $1.04) = $244.40 Graduate(1572 x $0.68) = $1068.96 Medical MD(181 x $1.55) = $280.55 TOTAL = $2,491.17 GROSS ANNUAL SAVINGS = $12,885.00

13. Office of the University Registrar SACRAO 2015 Actual Annual Savings 2013 Savings Gross Savings= $12,885.00 Capital Costs= $- 8,645.00 TOTAL= $4,240.00 Beyond 2013 Savings ACTUAL ANNUAL SAVINGS (After 1 st Year) = $10,560.00 Gross Savings= $12,885.00 Annual DoD License= $-300.00 Annual Ink Cost= $-2025.00 TOTAL= $10,560.00

14. Office of the University Registrar SACRAO 2015 Questions? Ryan F. Garrity Associate University Registrar Tulane University 504-314-2850 rgarrity@Tulane.edu