Presentation on theme: "Public-Private Partnerships in Action: Emergency Response"— Presentation transcript:
1 Public-Private Partnerships in Action: Emergency Response Jeffrey P. DellSenior Vice President, Bank of AmericaCrisis Management, Strategic Planning and Industry Engagement
2 OutlineThe most important “Emergency Response” occurs before the emergencyBanking and Finance Critical Infrastructure SectorCollaborate: Identify, Prioritize, CoordinatePre-Plan: Threats, Vulnerabilities, ConsequencesReadiness: Deter, Respond, Relieve, Set Conditions to RecoverReal World Lessons
3 Engagement MattersExternal Engagement is what we do:59 million consumers and small business relationships6,000 retail banking officesOver 18,000 ATMs30 million online banking active usersClients in more than 150 countriesHundreds of partnerships for resiliencyResiliency and stability in a complexand rapidly changing world requirecollaboration and well establishedpartnerships long before thedisruption occursBank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services
4 Hurricanes / Tropical Storms 2008 Six major storms in three monthsTropical Storm DollyHurricane GustavTropical Storm EduardoHurricane HannaTropical Storm FayHurricane IkeKey PartnershipsIn-Action OutcomeFederal, State and Local Emergency Management AgenciesDepartment of Homeland SecurityFinancial Sector Coordinating CouncilAmerican Red CrossEvacuation routes; pre-stagingSheltersDisaster relief assistanceSituational awarenessMobile Banking Center deploymentsCritical Infrastructure prioritization
5 2009 H1N1 Influenza Virus 2009 Spring Outbreak Fall / Winter Outbreak Possible Third Wave?Key PartnershipsIn-Action OutcomeCenters for Disease Control & PreventionDepartment of Homeland SecurityU.S. TreasuryIntra-Sector and Cross-Sector PartnersEndurance of influenza virus on currency and common surfacesCommon operational picturePublic health guidanceBanking and finance collaborationBest practices and interdependenciesSchool closures
6 Wildfires Key Partnerships In-Action Outcome 2009 California Wildfires (July – October)71 individual firesBurned more than 336,000 acresNeighborhood evacuationsUnpredictable weather impactKey PartnershipsIn-Action OutcomeCalifornia Emergency Management AgencyBusiness Executives for National Security / California Resiliency AllianceCalifornia Department of Forestry and Fire ProtectionAmerican Red CrossContainment statusFire mapsBuffer zonesPublic assembly areasSupplies needed (essential services)Resource requestsBENS / California Resiliency Alliance (Partner Entities): Intelligence, cross-sector collaboration, Business Operations Center within CalEMA State Operations Center. Public Assembly Areas (pre-staging assets, facilitate associate accounting).
7 Earthquakes California Haiti Chile Key Partnerships In-Action Outcome United States Geological SurveyDepartment of Homeland SecurityCalifornia Emergency Management AgencyCalifornia Utilities Emergency AssociationFusion CentersAmerican Red CrossLogisticsDamage assessmentsReentry access protocolsEstimated time of recoveryRelief funding requirements“Ground truth”Evacuation routes and sheltersCalifornia Utilities Emergency Association: Information sharing – utility jurisdiction (which utilities, i.e., primary, secondary and tertiary, cover mission-critical facilities). Estimated Time of Recovery for service restoration Impact analysis to utility infrastructure (the ability to perform predictive analysis).
8 Flooding Georgia Massachusetts Rhode Island Tennessee Key Partnerships In-Action OutcomeFederal Emergency Management AgencyState Emergency Management AgenciesAmerican Red CrossDisaster relief information sharingRelief funding requirementsReal-time communicationsEssential resource requestsDaily situational reportsVolunteer support need
9 US Airways Flight 1549 Key Partnerships In-Action Outcome January 15, 2009Flight from New York City to CharlotteBank of America associates onboardKey PartnershipsIn-Action OutcomeFederal Aviation AdministrationNew York Police DepartmentPort Authority of New York and New JerseyAssociate well beingCommon operational pictureSecure return of personal property
10 What we could use more of… Widely adopted and accepted Credentialing ProtocolTimely access to essential information (for stabilization efforts)Taking partnerships to the next levelGreater public – private sector collaborationWhat more do you need from private sector firms?
11 Contact InformationJeffrey Dell(415) Office(415) Cell* Photos used in this presentation were obtained from public sources and may be subject to copyright.