1. The Quilt Telepresence Survey Results Leo Donnelly | The Quilt Telepresence Workshop | October 12, 2011 3-6pm EST

2. Video Conferencing Survey 19 Questions 23 Institutions Responded Covered desktop, room based video and support IT Professionals were the majority of those responding to the survey.

3. 3 1. What is your role in your organization? »ResponsePercentResponseCount IT Professional93.8%15 A/V Professional25.0%4 Other (please specify)Show replies6 answered question16 skipped question6 Comments: Majority of respondents where IT Professionals. Not surprising given the focus of the Quilt and Working Group in general. This trend will also continue given the integration of video into communications platforms. Other respondents: Client Services Support Professional, Philanthropist, Project Manager, Media Specialist

4. 4 2. Which, if any, of the following desktop video conferencing solutions does your organization use or support? Comments: The Quilt Telepresence Working Group started with a focus on Cisco and these Numbers may reflect that. The interoperability required with other platforms is evident in the numbers and why we’ve been discussing those solutions. Replies: Sony PCS-G70 and PCS-G50, Adobe Connect, webex, WebEx, GoogleTalk,Adobe Connect, MS OCSWed, Investigating deployment at this time ResponsePercentResponseCount Polycom CMA Desktop25.0%5 Cisco/Tandberg MOVI65.0%13 Skype55.0%11 Apple Facetime30.0%6 Evogh SeeVogh 0.0%0 Radvision Scopia 0.0%0 Vidyo10.0%2 Other (please specify)Show replies6

5. 5 3. Have you already or do you plan to integrate any of these tools into your room system(s) Comments: Strong trend to leverage investments in room based systems with Interoperability to desktop platforms and communications suites. ResponsePercentResponseCount Yes85.0%17 No15.0% 3

6. 6 4. Which, if any, of the following room based video Conferencing solutions does your organization use (support)? Comments: Polycom and Cisco at the top, then everyone else. Replies: Sony PCS-G70 and PCS-G50, Adobe Connect ResponsePercentResponseCount Polycom65.0%13 Cisco/Tandberg90.0%18 Lifesize35.0% 7 Vidyo 0.0% 0 HP Halo 5.0% 1 Other (please specify)Show replies 2 answered question20 skipped question2

7. 7 5. Which, if any, of the following collaboration suite integration tools do you use? Comments: No surprises, WebEX, Adobe, and Citrix the top 3, however further integration Efforts with communications platforms require watching. Examples include MOVI in WebEx, Skype into Lync…. Replies: Skype, BBB - early phase, None at this time ResponsePercentResponseCount Cisco WebEx63.2%12 Adobe Connect52.6%10 Wimba Tools10.5% 2 Blackboard Collaborate 0.0% 0 Microsoft Live10.5% 2 Citrix GoToMeeting21.1% 4 Other (please specify)Show replies 3

8. 8 6. Have you already or do you plan to integrate any of these tools into your room system(s)? Comments: Highlights the importance the respondents are placing on integration. ResponsePercentResponseCount Yes85.7%18 No14.3% 3 answered question21 skipped question1

9. 9 7. What are your major uses of video conferencing today? Comments: Business Operations was expected to lead, the Online Classes at 50% seemed high, but may be the sample. Replies: Extension of physical Classroom to remote campuses (not really online), long distance collaboration, Service development ResponsePercentResponseCount Internal/External Meetings/Business Operations90.0%18 Remote Presenter/s85.0%17 Online Classes50.0%10 Traveling Faculty/Staff35.0% 7 Recruiting25.0% 5 Other (please specify)Show replies 3 answered question20 skipped question2

10. 10 8. Which of the following interoperability capabilities does your organization have today? Comments: Further surveys should show growth in SIP/TIP capabilities. (SIP H.323) H.323 SIPH.323 SIPTIP SIP/H.323 Standards based85.7% (12)64.3% (9)42.9% (6) Response Count 14

11. 11 9. Do you currently have Skype interoperability capabilities? If so, please indicate capabilities. Comments: Current Commercial Gateways for Skype are limited. Lack of responses is an Indication and why a lot of interest from our user communities. Lifesize has An upgrade coming for Skype Interop, but at lowest common denominator. ResponsePercentResponseCount Blue Jeans 0.0%0 Life Size 0.0%0 Other (please specify)Show replies2

12. 12 10. Which of the following do you configure your non-TIP endpoints for? Comments: H.323 and SIP are fairly even. This will be another area to watch growth through future surveys. ResponsePercentResponseCount H.32350.0%7 SIP 7.1%1 Both42.9%6

13. 13 11. Does your organization use a standard naming convention for video end points? Comments: As room based systems grow, having a name convention should become a Standard practice. Replies: technology and room name Yes & no, we do for us, our members do not. Location School/Dept-RoomName-codectype Building abbreviation and room number ResponsePercentResponseCount Yes - please describe below31.3%5 No68.8%11 Standard Naming ConventionShow replies5 answered question16 skipped question6

14. 14 12. Does your organization use a standard numbering convention for end points? Comments: Some confusion on this question? Replies: -E.164 -Yes & no, we do for us, our members do not. -Based on ou area code and 555 prefix – our range is from 19195551000 to 19195551999 -E 164 ResponsePercentResponseCount Yes - please describe below25.0% 4 No75.0%12 Standard Numbering ConventionShow replies4

15. 15 13. Which of the following end point directories does your organization use? Comments: Directories will be a major focus of the working group moving forward. Replies: -R&E exchange imported into telepresence phone directory. -Working on our ownThu, Oct 6, 2011 6:35 AM -state public university directory Response PercentResponse Count Cisco TelePresence Directory53.3%8 North Carolina State University TelePresence Directory13.3%2 R&E Exchange NLR/Internet Listing (Hardcopy)73.3%11 Other DirectoryShow replies3

16. 16 14. How important is encryption to your organization? Comments: Has not been a major issue to date, but we have had more inquiries regarding Encryption for interviews, HIPPA related video conferencing. ResponsePercentResponseCount Not very important21.1%4 Somewhat important68.4%13 Very important10.5%

17. 17 15. How do you handle room scheduling? Comments: Replies: -Just Outlook at this time -adhoc -RENOVO -TMS -Google Calendar -Cisco CTS-MANWed -Renovo Software ResponsePercentResponseCount Integration with Exchange/Lync35.3%6 Custom Solution35.3%6 Carrier Provided Solution (Tata, BT, AT&T, etc..)11.8%2 Other (please specify)Show replies41.2%7 answered question17 skipped question5

18. 18 16. Is video conferencing a strategic requirement for your organization? Comments: Not a surprise to many of us, strategic is the word we’ve seen being used, Whether for business operations, teaching and learning or international goals. Video growth continues and this is an area I believe we need to excel in. ResponsePercentResponseCount Yes80.0%16 No20.0% 4

19. 19 17. Which of the following does your institution connect to with the R&E Telepresence Exchange? ResponsePercentResponseCount NLR47.1%8 Internet2 Interop service35.3%6 Neither29.4%5

20. 20 18. Does your institution have a MCU? If yes, please complete the following questions below? Comments: Replies: Ports: 116, 8, 40Wed, depends on HD or SD Configuration,8,12,50 Standard Def Ports: 360,80,40,40 on HD MCU in SD Mode,8,12,30,80 High Def Ports: ~100,20,10,20 on HD MCU in SD Mode - 16 on TP Serverct 5,0,20 ResponsePercentResponseCount How many ports?Show replies77.8%7 Standard Def = # port portsShow replies88.9%8 High Def = # of portsShow replies77.8%7 answered question9 skipped question13

21. 21 19. How is video conferencing supported in your organization? Comments: Replies: Dedicated Video Group Special Unit that includes IT, Media, Admin, and Education Policy ResponsePercentResponseCount Classroom support Group33.3% 6 Network support group66.7%12 Telephone support group16.7% 3 Media support group33.3% 6 Other (please specify)Show replies2 answered question18 skipped question4

22. Leo Donnelly | Quilt Telepresence WorkGroup Leo_donnelly@harvard.eduLeo_donnelly@harvard.edu October 12, 2011 Thank you.