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Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. +1 (415) 567-8100 June 2015.

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Presentation on theme: "Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. +1 (415) 567-8100 June 2015."— Presentation transcript:

1 Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

2 Company Founded in 2001, headquartered in Silicon Valley Founders background on pioneering compression and modem technology for mass-volume applications OEM and telecom sales initially, currently 1,000 successful 2-way radio deployments Motorola MOTOTRBO Application Provider since 2008 Focus: Software to enhance the productivity of 2-way radios for operations-critical, high value-add, scalable solutions Quality to keep overhead low and prices competitive Small sales team, strong engineering, excellent pre- and post- sales support. We are here to support you! 2

3 3 Connect Plus Products webtracker@trbo Highly configurable, full-featured AVL Cloud service: any device, anytime Email: tickets/alerts From $24/SU/year phone@trbo 1-line, 1-CS, telephone interconnect Multiple dialing in/out options Email (opt) + RS232 iTalkie Dispatch + interop Voice, text, GPS, email, tickets, alerts/alarms, phone, RS232, … Unlimited scalability text@trboPlus Email gateway All major hospitality apps. HotSOS APIs User-based sign-in GPS Export Voice/data gateway Thin client Dispatch console PA gateway

4 text@trbo™Plus ConnectPlus email + GPS middleware Features: Hospitality applications, work order management, alert notifications, generic messaging Exports raw GPS data to webtracker@trbo, Versatrans, Transloc, etc. SMTP / DNS for inbound and POP3 client / SMTP server for outbound Compatible with email services (e.g. Google Apps, Exchange, etc.) Presence-based store and forward queuing Delivery failure notification emails Status and messages logging Programmable ConnectPlus monitoring ranges 100% IP-based – direct connection to XRC9000 Fault tolerant with software watchdog Runs as a Windows service

5 5 User sign-in (proprietary feature) Scope: tickets, alert messages, etc. Current way: Emails are directed to radio IDs Employee assigned same radio every shift When the radio is lost or breaks: Replace ASAP with radio reprogrammed with same ID Lost productivity + major hassle New way: Emails are directed to user IDs Pool devices: employee picks up any radio off the rack and signs in with user ID (a number) When the radio is lost or breaks: Use any other radio and sign in again Manual sign out or just turn radio off No productivity loss, no rush! Same process of any smartphone app – IT loves it Works with any application. Uses 2 nd gen radios sign-in capability (also 1 st gen) Opportunity to sell spares without the inconvenience of rushed replacement

6 t@t+: flat LAN INTERNET COMPANY LAN XRC9x000 controller MOTOTRBO repeaters GATEWAY WITH ONE NETWORK ADAPTER

7 t@t+: private LAN INTERNET CONN+ PRIVATE LAN COMPANY LAN XRC9x000 controller MOTOTRBO repeaters MULTI-HOMED GATEWAY WITH 2 NETWORK ADAPTERS NIC# 1: Conn+ private LAN NIC# 2: Company LAN w/ Internet access

8 phone@trbo Benefits: Interoperability with outside world Alternative to smartphone apps Analog to digital migration One gateway for multiple uses (e.g. hospitality + alerts) Expandable: email, alerts, dispatch, record Better than an analog patch: extensive use of MOTOTRBO™ digital features Private calls and AllCall; Transmit Interrupt Multiple ways to handle calls Delayed answer Incoming: direct patch, manually switched (overdial) and auto-patch Outbound: pre-defined button, address book via contacts and hot keypad Friendlier text-based ringing and dialing + DTMF hot-keypad Voice notifications: greetings, ringing, call disconnected,… Incoming call presence-based filtering to free airtime and phone line Emergency AllCall + dial out Does not require OBs, repeater entitlement IDs or a patch 8

9 phone@trbo™: Connect+ PROPRIETARY Call treatments Inbound: direct patch, IVR, SIP trunk Outbound: button dial, contacts as address book, text Selected features: Delayed answer, manual answer, call transfer Site-wide AllCall + AllText Switch control station channel Major differences with non-Conn+ phone@trbo Voice path via control station Data path (presence, messaging) via XRC controller No DTMF tones to dial out, transfer and hangup No Transmit Interrupt Voice delay phone to radio: from 200ms to 850ms Program all talkgroups as channels in CS

10 phone@trbo™: Connect+ phone@trbo™ phone interconnect Phone system (IP-based PBX) Connect Plus network LAN Custom USB cable Network cable Analog FXO gateway adapter (e.g. Cisco/Linksys SPA3102) Phone system (Analog trunk PBX) PROPRIETARY XRC 9000 Data path Voice path

11 11 iTalkie/RG: true Swiss army knife Standalone HD call recording Telephone interconnect Text RS232: TAP, COMP2. Others (e.g. TCP) via plugins Email gateway + HotSOS web services Distribution lists with programmable text routing engine Emergency notifications: email, phone, multi-site GPS export (webtracker@trbo, Versatrans, Transloc, CES, etc.) Multiple gateways Dispatch Cross-patching Distribute emails (multi-site, etc.) TOPOLOGIES Connect Plus

12 p@t: system diagram COMPANY LAN XRC9x000 controller MOTOTRBO repeaters Control station USB cable voice path data path

13 Do-it-all gateway PA gateway: Make calls to PA system Pager alerts notifications - TAP/COMP2 over serial/network - Customizable SCADA plug-ins - Route to any destination - Distribution lists Examples: Nursecall Manufacturing equipment / PLC Fire notifications Email gateway Private, group, emergency Distribution lists Examples: Alarms, weather or machinery Reach cellphones via SMS Emergency or dispatch Tickets Corporate PBX interconnect Half-duplex: 1 line, 1 channel Group, private and emergency calls Examples: Pre-programmed 911 radio button Night security guard Gateway: Telephone interconnect Gateway: Telephone interconnect Alerts notifications Gateway: Telephone interconnect Alerts notifications Email gateway: tickets, dispatch, interoperability Gateway: Telephone interconnect Alerts notifications Email gateway: tickets, dispatch, interoperability Voice and text to/from mobile radios and PCs GPS: dispatch, export to webtracker@trbo or 3rd party Calls, text and phone recording 13 Dispatch console and thin clients: Serverless: plug’n’play Private and group calls + text SUs kill / dekey / monitor, etc. Remote CS control Dispatcher phone interconnect GPS tracking

14 Unlimited expansion mobile clientdispatch console radio gateways radio gateway LAN (local) LAN (remote) PBX PC client unlimited gateways unlimited positions multi-site WAN (internet) email server webtracker@trbo cloud-based AVL 14 Alert notifications (e.g. SCADA, fire) PA gateway

15 Console 15

16 Thin client 16 Windows 10 !!!

17 Full AVL: webtracker 100% cloud-based: reliable, flexible, ubiquitous Any browser, any device, any time Unlimited simultaneous users / logins Per account user management Browser-based tracking, reporting and administration Powerful engine for email notifications and status icons Telemetry events Simple business model Yearly per SU fee plus one time setup Free gateway software (needed for better security) Support and maintenance included Ideal for any operator and carrier “I have been waiting for years for this application” 17

18 webtracker: ubiquitous 18 Windows 7 iPad iPhone

19 Control station or IP interface (NAI/conn+) 19 Web mail Scope: text SUs from any browser Works with any TABLETmedia email gateway Allows standalone gateway PC operation with local email server Open browser at the IP address (or internal DNS URL) of the gateway PC Gmail-like user interface Dispatch console messaging add-on webmail module email server email gateway

20 20 Web mail (proprietary feature) Scope: text SUs from any browser Works with any TABLETmedia email gateway Based on robust open source code Can be setup on gateway PC with local email server Dispatch console messaging add-on webmail module email server email gateway IP interface (NAI/conn+)

21 21 Contact Information Main Office: 43 rd floor, Transamerica Building 600 Montgomery Street San Francisco, CA Sales, solution-architecture, and free demos: sales@tabletmedia.com +1 (415) 567-8100 x202 Support:support@tabletmedia.com +1 (415) 567-8100 x212 WWW:http://www.tabletmedia.com


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