1. Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications

2. Benefits to Business Important customers at your finger tips Fewer trips save Time Fewer trips save Money Accelerate decisions Involve parties from remote locations Improving Your Communications

3. To-Do List and Calendar Fax over eMail

4. Improving Your Communications Instant Messaging Web Conferencing

5. Benefits to Business  Hold Meetings  Give presentations online  Share documents LIVE  Edit documents  Demo application sharing  Troubleshoot: from a remote user’s computer Communications Tools: Conferencing

6. Exercise webEx Communications Tools: Conferencing

7. Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications

8. Growing Your Business Marketing Tools Sales Leads On-Line Presence Expanding Your Use of the Internet

9. Marketing Tools: Sales Force

10. Marketing Tools: Prospect Lists

11. Web Design & Development Build Your Own v Full Service Web Hosting Site Building Commerce Marketing Reporting Marketing Tools: On-Line Presence

15. Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications

16. Benefits to Business Flexible communications channel Provides scalability to meet growth Improves order and data accuracy Customer has control of information Reduces labor and operational costs Promotes repeat business Improving Customer Service

17. Low Touch Model High Touch Model

18. Benefits of High Touch Service Time/effort prioritized by client value Manage high level issues immediately Quicker reaction to changing needs Build stronger relationships with VIP customers Improving Customer Service

19. SEARCH SKILLS The Internet Business Solutions Center

20. Improving Your Search Skills 1. Rare Words 2. All Words That Might Matter 3. Phrases 4. Punctuation and Spaces 5. Capitalization Beyond the Fundamentals

21. Improving Your Search Skills 6. Fields 7. Using a + or - 8. Excluding specific words or phrases 9. Combining elements 10. Wildcards Beyond the Fundamentals

22. TIME IS MONEY Why “HIGH SPEED” Internet? YOUR COMPETITION HAS IT STAY OUT IN FRONT!

23. Considerations Consistent high speed connection Connection that is always on Network Design and maintenance Web-hosting services Customer Service 24/7 Single service provider How to Select An ISP

24. Broadband v Narrowband 1. Continuous connection 2. No busy signals 3. Sophisticated high-speed network 4. Quick delivery of rich multimedia content 5. No equipment to purchase Selecting Your ISP - Features

25. Broadband Connection Instant gratification Increased employee productivity Increased customer satisfaction Option to purchase/lease equipment Selecting Your ISP - Benefits

26. Benefits of Cable Provider Greater serviceable area Single service provider Local community-based company Network Design and maintenance Web-hosting services Customer Service 24/7/365 Competitively priced Your Cable Operator ISP

27. PhoneCable One-Time Charges: Installation$xxx$xxx Modem$xxxincluded Subtotal$xxx$xxx Monthly Charges: ISP Contract$xx.xx$xx.xx Dedicated Phone Line$20.00n/c Local/LD Phone Chgsn/an/c Subtotalxx.xx+$xx.xx Cost Comparison

28. PhoneCable One-Time Charges: Installation$xxxSpecial Offer! Modem$xxxincluded Subtotal$xxx$xxx Monthly Charges: ISP Contract$xx.xxSpecial Offer! Dedicated Phone Line$20.00n/c Local/LD Phone Chgsn/an/c Subtotalxx.xx+$xx.xx Cost Comparison

29. The Internet Business Solutions Center Broadband Cable Internet Connection The #1 Choice! [offer] (ISP) Installation! $xx.xx/month for the first 3 months 50x Phone Speed Always On Never Busy No Hidden Charges

30. The Internet Business Solutions Center MSO/SI/ISP The #1 Choice! [offer] (ISP) Installation! $xx.xx/month for the first 3 months SIGN UP NOW FOR SPECIAL SEMINAR RATE!

31. The Internet Business Solutions Center THANK YOU!