1. 1 S S Indiana Online Testing Spring 2015 Site Readiness Training Webinar Training Sessions: Calls will be operator assisted. Submit questions through the chat window. Conference Call information – Provided in webinar confirmation email.

2. Session Agenda Introductions and Welcome CTB & IDOE Contacts Support Packet Capture Milestones - Timeline Training Calendar Release Dates & Checkpoints Testing Calendar Checkpoint 2 Process Tasks Checkpoint Process Contacts Test Delivery Client (TDC) Common Terminology RTS Checkpoint Indicators Resources TDC Log File Review Preparation for Online Testing Statewide Readiness Test (SRT) Support Roles and Responsibilities 2 RTS Panels Session Goals

3. Introductions and Welcome Michele Walker, Director, Office of Student Assessment Sholonda Trice, Assistant Director Benjamin Kemp, Assessment Specialist Indiana Department of Education Kristine Nickerson, Senior Program Manager Cece Robinson, Program Manager John Miller, Online Implementation Manager Patricia Kinison, Indiana Customer Care Lead CTB/McGraw-Hill 3

4. Session Goals Slide 4 Session Goals Test Delivery Client (TDC) Installation Support and Troubleshooting Statewide Readiness Test

5. 5 ISTEP+ and IREAD-3 Online in Spring 2015 ISTEP+ Part 1 (Applied Skills: ELA & SS) ISTEP+ Part 2 (Multiple-Choice and Technology-Enhanced items) IREAD-3 Spring and Summer Spring 2015 Online Test Administrations

6. 6 Checkpoint 2 Step 2 in the readiness assessment process. Load testing client and participate in Statewide Readiness Test. Statewide Readiness Test (SRT) A test to simulate student testing traffic. This test provides an opportunity to confirm readiness at the local level, the CTB servers and the ISP/route between the two. CTB Secure Testing App The new version of the Test Delivery Client (TDC), which is the locally installed software application used by students to take online tests. Common Terminology

7. 7 Milestones Dates Checkpoint 1 - RTS Registration and Technology Survey (RTS) Checkpoint 1 Window November 5 – December 12 Checkpoint 2 - TDC Test Delivery Client (TDC) Install Statewide Readiness Test Checkpoint 2 Window December 15 – January 26 Test Delivery Client Software Release Windows, Mac, Chromebook iPad Android and Linux December 15 January (TBD) January 30 Training Site Readiness Training Webinars (2 hrs.) (TDC install and Statewide Readiness Test) December 2 (2) - 9:00 a.m. & 1:00 p.m. EST December 3 (2) - 9:00 a.m. & 1:00 p.m. EST December 9 (2) - 9:00 a.m. & 3:00 p.m. EST Statewide Readiness Test Test Tickets Available via ISOFT Statewide Readiness Test January 3 January 13 10:00-11:00 a.m. EST ** Alternate date in case of weather: January 20 Checkpoint Milestones

8. 8 Test Administration MilestonesDates ISTEP+ Part 1 (Applied Skills) Opt-In Window Test Sessions Created and Available Practice Test Window Operational Test Window Test Invalidation or Do Not Score complete by November 5 – December 12 February 16 February 17 – March 13 March 2 – 13 March 13 IREAD-3 Spring Opt-In Window Test Sessions Created and Available Practice Test Window Operational Test Window Test Invalidation or Do Not Score complete by November 5 – December 12 February 16 February 17 – March 18 March 16 – 18 March 18 ISTEP+ Part 2 (Multiple-Choice/Technology-Enhanced) Practice Test Sessions Created and Available Operational Test Sessions Created and Available Practice Test Window Operational Test Test Invalidation or Do Not Score complete by March 23 April 6 March 23 – May 15 April 27 – May 15 May 15 Spring 2015 Online Milestones

9. Program Kick-off and RTS Training RTS Data Entry Initial Site Readiness Status Report Checkpoint 1 Registration and Technology Survey Site Readiness Training TDC Installation Statewide Readiness Test Site Support and Troubleshooting Technology Site Readiness Checkpoint 2 Install Software Statewide Readiness Test TAS Training TAS Site Access Test Assignments Practice Testing Final Workstation Checks Operational Test Ready Checkpoint 3 Final Workstation Check 9 Checkpoint Process Ends Dec. 12 Future Begins Dec. 2

10. 10 Checkpoint 2 Roles and Responsibilities Review Test Delivery Client Installation Guide and Checklists Install TDC / Confirm Installation Monitor and Report on SRT Experience Review SRT Results with Test Coordinator – Compile Feedback to CTB RTS - Checkpoint 2 Readiness Panel Signoff Understand Statewide Readiness Test and Plan for the Event Team with Technology Coordinator to Administer the SRT Monitor and Report on SRT Experience Review SRT Results with Tech Coordinator – Compile Feedback to CTB RTS – Confirm 100% Online Testing - All grades should be checked in RTS Checkpoint 2

11. 11 Test Delivery Client (TDC) Test Delivery Client (TDC) Application Student testing software Lock-down browser Online Tools/Accommodations

12. New TDC for 2015 New 2015 TDC – CTB Secure Testing App Ancillary Software No Longer Required (Java, Flash and Air) No Content Prepositioning No Custom Installation Option Needed – MSI Package for Network Installation Available Newly Supported Devices Include Chromebooks and Androids Please Wait Message/Functionality Changed

13. Tech Prep – All Elements Technology Preparation for Online testing Network PrepWorkstation Prep Install the Test Delivery Client Workstation Installation Check Mobile Device App Setup Slide 13

14. 14 Technology Preparation for Online testing Network Prep Workstation Prep Install the Test Delivery Client Workstation Installation Check Mobile Device App Setup

15. 15 Network Prep Web Content Filtering Proxy Servers Prioritize and/or allow both HTTP and HTTPS traffic for *.ctb.com Text to Speech setup: Allow/do not block *.readspeaker.com Do not cache dynamic pages Do not block MP3 files – Used for Text to Speech (TTS) Exclude *.ctb.com from content filtering Wireless use is okay – do not overload WAPs Ports 80 and 443 must be open Internet upload and download speeds must be sufficient to support usable testing devices (20 kbps per device) and normal school traffic. High speed DSL, cable or fiber recommended. T1 Acceptable Bandwidth FirewallLAN

16. Technology Preparation for Online testing Network PrepWorkstation Prep Install the Test Delivery Client Workstation Installation Check Mobile Device App Setup Tech Prep – Workstation Prep Slide 16

17. Standard Install Required: Uninstall 2014 Software (TDC) (content files will be removed automatically) Custom Install Required: Delete shortcut from all desktops Workstation Prep - 2014 Cleanup Slide 17

18. Standard Install Required: Uninstall 2014 Software (TDC) (removes content, too) PC Option Workstation Prep - 2014 Cleanup From Desktop, Click Start, All Programs, Locate CTB Folder, Choose Uninstall, Follow Prompts Slide 18

19. Custom Install Workstation Prep - 2014 Cleanup Required: Delete Desktop Shortcuts from All Workstations Delete the old TDC shortcut from all workstations so that students do not launch the wrong software application. Slide 19

20. 20 Workstation Prep – Minimum TDC Requirements TypeOSHardwareScreen Size/Resolution Windows Windows 7 Windows 8, 8.1 1.3 GHz Processor 1 GB RAM, 2 GB Recommended 1 GB Disk Space Available Screen – “10-inch class” Resolution - 1024 x 768 MAC OS X Lion 10.7 (Intel) Mountain Lion 10.8 (Intel) Mavericks 10.9 (Intel) 1.3 GHz Processor 1 GB RAM, 2 GB Recommended 1 GB Disk Space Available Screen – “10-inch class” Resolution - 1024 x 768 Linux Fedora (Red Hat) 16 Ubuntu 12 1.3 GHz Processor 2GB RAM, 4 GB Recommended 1 GB Disk Space Available Screen – “10-inch class” Resolution - 1024 x 768 iOS iOS 6 iOS 7 iOS 8 iPad 2+ Screen – “10-inch class” Resolution - 1024 x 768 *No iPad mini Guided access must be on / Assistive Touch must be off Android Version 4 (Ice Cream Sandwich) (Jelly Bean) (Kit Kat) 1GB RAM Screen – “10-inch class” Resolution - 1024 x 768 Device must be configured to use single app mode ChromebookChrome OS 30+ Screen – “10-inch class” Resolution - 1024 x 768 Thin Client Configurations NComputing (Windows 7, Windows 8) (Same as Windows) Screen – “10-inch class” Resolution - 1024 x 768

21. Workstation Prep – TDC Installation The following conditions must be met on each workstation: The TDC must be installed, and the TDC executable must be runnable by the user account logged into the workstation during testing. The logged in user must have write access to the TDC installation directory so that the TDC Log File can be updated. Administration permissions may be required to install the TDC software. This condition is locally driven. MP3 Player must be tested and working in order for students to receive Text-to-Speech accommodations.

22. Technology Preparation for Online testing Network PrepWorkstation Prep Install the Test Delivery Client Workstation Installation Check Mobile Device App Setup Slide 22

23. Installation for Windows, Mac, and Linux: Operating System PlatformLive Links WINDOWS 7, 8 and 8.1 http://oas.ctb.com/downloadfiles/xxxxhttp://oas.ctb.com/downloadfiles/xxxx (to come) MAC 10.7, 10.8, and 10.9 (Intel) http://oas.ctb.com/downloadfiles/xxxxhttp://oas.ctb.com/downloadfiles/xxxx (to come) LINUX Fedora 16+ and Ubuntu 12+ http://oas.ctb.com/downloadfiles/xxxxhttp://oas.ctb.com/downloadfiles/xxxx (to come) 1. Access and Download the Install file (.exe or.msi file extensions) 2. Launch and Click Run 3. Follow Prompts Install the Test Delivery Client Slide 23

24. Install the TDC – Standard 4 Elements Slide 24 Simplified Installation Process Step 1: Start Installation Step 2: Accept Terms and Click Next

25. Install the TDC – Standard 4 Elements Slide 25 Simplified Installation Process Step 3: Accept default path and click Next. Step 4: Click Install to begin Installation.

26. Install the TDC – Standard 4 Elements Slide 26 Simplified Installation Process Step 5: Click Finish to complete Installation.

27. Configure - Proxy Properties (if applicable at site) Install the CTB Secure Testing App Slide 27 Navigate to App.Properties file location. Open file, add entries and save

28. Test Content What about the content? Content prepositioning is no longer required. When a student logs in to a test, the test framework (encrypted XML file) is downloaded to the student workstation. The content is cached on the local workstation for the next student who takes the same test (cached content is encrypted). Test framework XML file contains only text for test instructions and questions; images are downloaded as needed Same test start-up time as before

29. Technology Preparation for Online testing Network PrepWorkstation Prep Install the Test Delivery Client Workstation Installation Check Mobile Device App Setup Tech Prep- Workstation System Check Slide 29

30. System Check - Launch TDC and Login Verify setup on a few workstations. Launch Test Delivery Client software. Login using Guest for Username, Password, and Test Access Code. Two questions are available to the Guest user account for verifying installation. If the application launches and you are able to login as Guest and view two questions, then the installation has been verified. Slide 30

31. Technology Preparation for Online testing Network PrepWorkstation Prep Install the Test Delivery Client Workstation Installation Check Mobile Device App Setup Tech Prep – iPad Setup

32. Hardware iPad2 or newer; No iPad mini Android with 1GB of memory Chromebook Monitor/ Speakers Minimum screen size – 10” Class (No iPad mini) Resolution - 1024 x 768 Sound On and Headset for “Text To Speech” Accommodated Students Operating System iPad – iOS6 or newer Android OS version 4.0.3 – 4.4.x Chrome OS 30+ Additional Requirements iPad – Guided Access Mode turned on Android – Single App Mode turned on Mobile Device Setup - Requirements Slide 32

33. Mobile Device Setup – Installation Launch App Store for Apple Android or Chrome Locating TDC Search in Education apps Name – CTB Secure Testing App Download (free) Step 1 - Download CTB Secure Testing App (TDC) from Apple Store Launch the CTB Secure Testing App. iPad: Launch Guided Access and enter the Passcode. Android: Configure the device to use Single App Mode. Verify the Installation: Login using Guest for the Username, Password, and Test Access Code. Two test questions will be available to verify installation. Step 3 – Launch TDC and Verify the Installation Download and Install Client app App Access Code An access code will be provided to all testing contacts via a memo prior to release of CTB Secure Testing App software apps. You only need to enter the access code one time. Step 2 - Install TDC App

34. iPad Setup - Guided Access Use Guided Access: (per Apple) Guided Access limits iPad [use] to a single app, and lets you control which app features are available. Disable the iPad hardware buttons. Guided Access Information (from Apple iPad ® user guide) http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf Slide 34

35. Proxy Server Considerations: Sites with Proxy Server(s): The TDC makes HTTPS requests. There is a difference between a HTTP proxy and a HTTPS proxy. Apple only allows manual setting and configuration for a HTTP connection in iPad, no HTTPS. Since it is only possible to define a HTTP proxy server, these credentials are not being used for HTTPS connection requests. Subsequently, whenever the TDC app fires an HTTPS request, it will be blocked by the Proxy Server. Option to Resolve: If the app will be used on a network that has a Proxy Server, add the following URLs in the list of exceptions so that the Proxy Server will not request authentication for those URLs. The URLs are: https://*.ctb.com/ https://*.readspeaker.com/ Slide 35 iPad Setup – Proxy Server Considerations

36. #Verification StepChecked 1 The ISTEP+ Online system will support the use of “10” class full size” iPads ® (version 2 or newer) for the Spring 2015 testing. All iPads ® planned for use with the ISTEP+ testing must fit these criteria. 2 All iPads ® planned for use with the ISTEP+ Part 2 (Multiple-Choice) test administration must have iOS6.x or newer installed. 3 Students must have had prior experience using an iPad ® in the classroom before taking the ISTEP+ Part 2 (Multiple- Choice) test on an iPad ®. 4iPad ® sites will be required to participate in a Site Readiness Test. 5 Superintendents will be required to sign assurances (this form) that the needed group policy requirements, including “Guided Access,” are implemented by local technology staff in order to maintain test security. Corporation Name and ID#: ___________________________________________________________ School Name and ID#: _______________________________________________________________ Signature: ____________________________________ Date: _______________________________ Printed name: _________________________________ Email: ______________________________ Role: ________________________________________ Telephone: __________________________ Comments: ________________________________________________________________________ Please fax this signed form to the CTB Indiana Help Desk fax #: 800.282.0266. This information will be collected from participating corporations/schools and provided to the Indiana Department of Education. We understand the requirements for iPad ® use for the ISTEP+ Part 2 (Multiple-Choice) test administration. I will configure all iPads ® that will be used for student testing such that: Copyright © 2014 by CTB/McGraw-Hill LLC iPad Setup - Use Affirmation Checklist Slide 36 iPad Setup – Use Affirmation Checklist

37. For a Positive Testing Experience For a Positive Testing Experience… Anti-virus software full scans and updates scheduled after testing hours Screen savers/power management set to a longer timeout Restrict intensive bandwidth use during testing (VoIP, Payroll, Drop box) Laptop protocol – Use AC power, wired access, wireless check Allow *.CTB Verify few workstations prior to testing Restore software (Deep Freeze, etc.) configured to retain test data after reboot Text To Speech –Volume on and MP3 files allowed. All other applications closed on testing machines during the test

38. Statewide Readiness Test Slide 38 About the Test Test Activities Testing and Support

39. Secure File Location/ISOFT Goals Exercise online testing workstations concurrently to confirm network capacity and readiness at schools, readiness of CTB servers, and to confirm the link between schools and CTB. Statewide Readiness Test Date/Time: January 13, 2015, 10:00 a.m. - 11:00 a.m. Eastern / (Alternate Date – January 20, 2015 at the same time ) Logins and Test Access: 1,020 simulated student profiles per school. Not required to use all 1,020 test tickets. Credentials are not case sensitive. Student Login ID consists of School ID, the word “Student”, and a sequential number from 0001 to 1020 Example: 4145student0001 Test Ticket documents can be accessed using your Single Sign-On account credentials. Download from the Secure File Sharing (ISOFT) Password – common to all users – test Test Access Code is specific to the school- The access code for each school will be the School ID and the word “test” Example 4145test Statewide Readiness Test – About the Test Slide 39

40. Content: Items from Experience College- and Career-Ready Assessment website. Each group of access codes includes 1 code for Screen Reader access (10 th ticket). Timeframe: Approximately 45 minutes concurrently to confirm readiness at sites Test in progress and test taker engaged for at least 30 minutes Basic Troubleshooting: Connectivity, workstation setup, and capacity. Make note of all issues experienced. Statewide Readiness Test Participants: Parent volunteers, teachers or students (no need to use all 1020 simulated profiles) Recommend to not ask 3 rd grade students to participate If 3 rd grade students will be asked to participate, provide an opportunity to review the Experience College- and Career-Ready Assessment website. Statewide Readiness Test answers will not be scored. Support Documents: Located on www.CTB.com/istep.www.CTB.com/istep Statewide Readiness Test – About the Test Slide 40

41. 41 Statewide Readiness Test – iPad and Linux iPad and Linux Platforms The iPad and Linux platforms will not be ready in time for the SRT on 1/13/2015. Sites with iPads or Linux devices will conduct a separate site readiness test on a date to be announced following the SRT. Sites that have only iPads or Linux will only participate in the later iPad and Linux site readiness test. Sites that have a mix of iPads and Linux devices and also have PCs, Macs, or Chromebooks should participate in the SRT with the PCs, Macs, and Chromebooks and also participate in the later site readiness test with their iPads or Linux devices. What should you do? Download the iPad Secure Testing App when it becomes available. Update the iPad app prior to the iPad/Linux Site Readiness Test (date to be announced). Download the Linux Secure Testing App when it becomes available. Participate in the iPad/Linux Site Readiness Test (date to be announced).

42. CTB Provide SRT Tickets with login ID, password and Test Access Code (TAC) Create SRT sessionsProvide TDC softwareMonitor SRT testing progress and status Provide troubleshooting and support during and following the SRT Follow-up with corps and schools after SRT Schools Plan for SRT (approx. 1-2 hours) Install TDC software and setup network (approx. 3-5 minutes/machine) Verify workstation and network setup (approx. 1-2 hours/school) Provide SRT login IDs, password and TAC to test takers (Access/Print approx. 15 minutes/school) Administer SRT (approx. 1-2 hours/school) Note problems – Report issues to CTB (approx. 1-2 hours/school) Statewide Readiness Test – Activities Slide 42 Statewide Readiness Test - Activities

43. Before Test Day Plan/schedule the Statewide Readiness Test.Install TDC software and Setup network.Select test takers: parent volunteers, teachers or students Access test tickets containing SRT login IDs, password and test access code (TAC) from ISOFT and print (PDF) Involve Technology and Test Coordinators in the planning phase Print trouble-shooting support document and provide to test coordinators and staff members involved with SRT Plan for protocol/phone tree in the event issues occur during the SRT Statewide Readiness Test – Before Test Day Slide 43 Statewide Readiness Test – Before Test Day

44. On Test Day Provide test takers with SRT test ticketAdminister SRT Technology and Test Coordinators monitor testing process and record issues Implement protocol/ phone tree if a site experiences issues on test day Provide local basic troubleshootingMonitor www.ctb.com/istep for updateswww.ctb.com/istep Statewide Readiness Test – On Test Day Slide 44 Statewide Readiness Test – On Test Day

45. After the Test Report SRT issues to CTBWork with CTB Support team to resolve issuesRTS Application – Mark successful completion of Checkpoint 2 Statewide Readiness Test – After Test Day Slide 45

46. Statewide Readiness Test Directions/Instructions: Access from ISOFT (Secure File Sharing) via Single Sign-On (SSO) account credentials Slide 46 Statewide Readiness Test – Support Documents

47. Slide 47 Statewide Readiness Test Statewide Readiness Test Tickets: Access from ISOFT (Secure File Sharing) via Single Sign-On (SSO) account credentials

48. Statewide Readiness Test – Support Documents Slide 48 Statewide Readiness Test Statewide Readiness Test Basic Troubleshooting Guide: Access from ISOFT (Secure File Sharing) via Single Sign-On (SSO) account credentials

49. Phone SupportSite VisitsSupport DocumentationTDC Log File ReviewWebinar TroubleshootingWireshark Capture Technical Support Plan Technical Support Slide 49

50. TDC Log File Review Slide 50 [install location]\Program Files (x86)\McGraw-Hill Education\CTB Secure Testing App\ Navigate to TDC log file location.

51. Be sure to use.pcap file type when saving the capture. Wireshark capture files are large. CTB will provide a Dropbox location to load files. Wireshark Packet captures are required during SRT to capture evidence of any problems at the time they occur. http://www.wireshark.org/download.html

52. Wireshark Step 3 – Begin monitoring capture. Click column names to sort. Step 1 - Download and Install Wireshark. http://www.wireshark.org/download.html Step 1 - Download and Install Wireshark. http://www.wireshark.org/download.html Step 2 - Choose an interface to capture.

53. Wireshark Step 4 - Launch the TDC. Take tests using the Test Client. Close the TDC. Step 5 - Exit wireshark. Save Capture file before exiting (click Save). Step 5 - Exit wireshark. Save Capture file before exiting (click Save). Step 6 - Leave the default file type as wireshark (.pcap). Enter a file name and Save. CTB will provide dropbox location and credentials to upload file. Step 6 - Leave the default file type as wireshark (.pcap). Enter a file name and Save. CTB will provide dropbox location and credentials to upload file.

54. Administration Policies and Procedures Assistance (IDOE) Indiana Department of Education istep@doe.in.gov http://www.doe.in.gov/assessment Phone: 317-232-9050 Toll Free: 888-544-7837 Fax: 317-233-2196 CTB Indiana Support Team (CTB) CTB/Indiana Help Desk CTB_Indiana_Helpdesk@ctb.com http://www.ctb.com/istep Phone: 800-282-1132 Option 2 Hours of Operation: 7:30 a.m. - 5:00 p.m. EST Slide 54 Support and Resources

55. Complete Feedback FormTDC Software available December 15SRT Test Tickets and support documentation – available January 3CTB staff resources are available to support installation and troubleshootingComplete RTS “Readiness Progress” entry for Checkpoint 2 by January 26 Slide 55 Next Steps and Take Away

56. Questions? Slide 56 Wrap Up