Presentation on theme: "What is Business Analysis Planning & Monitoring?"— Presentation transcript:
1 What is Business Analysis Planning & Monitoring?
2 Objective By the end of this unit, you will be able to Understand Business Analyst Approach in PlanningKnow how to conduct Stakeholder AnalysisPlan Business Analysis ActivitiesPlan Business Analyst CommunicationPlan Requirements Management ProcessManage Business Analysis Performance
3 Business Analysis Planning and Monitoring Knowledge area defines the tasks associated with planning and monitoring of Business Analyst Activities, including:Identifying stakeholdersDefining roles and responsibilities of stake holders in the business analysis effortDeveloping estimates for Business Analysis tasksPlanning how the business Analyst will communicate with stakeholdersPlanning how requirements will be approached, traced and prioritizedDetermining the deliverables that the business analyst will produceDefining and determining business analysis processesDetermining the metrics that will be used for monitoring business analysis work
4 Stakeholder and Stakeholder Analysis Who is a stakeholder in a project?A stakeholder is any person or organization, who can be positively or negatively impacted by, or cause an impact on the actions of a company.Types of stakeholders are:Primary stakeholders : are those ultimately affected, either positively or negatively by corporation's actions.Secondary stakeholders : are the ‘intermediaries’, that is, persons or organizations who are indirectly affected by corporation's actions.Key stakeholders : (who can also belong to the first two groups) have significant influence or importance in corporation.Stakeholder analysis has the goal of developing cooperation between the stakeholder and the project team and, ultimately, assuring successful outcomes for the project. A stakeholder analysis is performed when there is a need to clarify the consequences of envisaged changes, or at the start of new projects and in connection with organizational changes generally. It is important to identify all stakeholders for the purpose of identifying their success criteria and turning these into quality goals.
5 Plan Business Analysis Approach Purpose:This task describes how to select an approach to performing business analysis, which stakeholders need to be involved in the decision, who will be consulted regarding and informed of the approach and the rationale for using it.Description:Business Analysis approaches describe the overall process that will be followed to perform business analysis work on a given initiative, how and when tasks will be performed, the techniques that will be used and the deliverables that will be performed.Inputs:Business NeedExpert judgmentOrganizational Process AssetsElements:Plan Driven: approaches focus on minimizing up-front uncertainty and ensuring that the solution is fully defined before implementation begins in order to maximize control and minimize risk.Change Driven: approach focus on rapid delivery of business value in the short iterations in return for acceptance of higher degree of uncertainty regarding the overall delivery of the solution.
6 Plan Business Analysis Approach Techniques:Decision AnalysisProcess ModelingStructured WalkthroughStakeholders:Customer, Domain SME, End User or SupplierImplementation SMEProject MangerTesterRegulatorSponsorOutput:Business Analysis Approach: This is the definition of the approach that will be taken for business analysis in a given initiative. A business analysis approach may specify team roles, deliverables, analysis techniques, the timing and frequency of stakeholder, interaction and other elements of the business analysis process.
7 Conduct Stakeholder Analysis Purpose:The task covers the identification of stakeholders who may be affected by a proposed initiative or who share a common business need, identifying appropriate stakeholders for the project or project phase and delivering stakeholder influence and/or authority regarding the approval of project deliverablesDescription:Stakeholder analysis is performed as soon as a business need is identified and will usually be an ongoing activity as long as business analysis continues.Inputs:Business Need:Identify and analyze the position of the stakeholders affected by the business need.Enterprise Architecture:Describes the organizational units that exist the interactions with other organizational units, customers, suppliers, their responsibilities within the organization and the roles and relationships within each organizational unit.Organizational Process Assets:These include organizational policies and procedures, forms that must be completed, suggested or prescribed methodologies, templates and project authorization guidelines.
8 Conduct Stakeholder Analysis Elements:Identification:Complexity of Stakeholder groups:Number and variety of direct end usersNumber of interfacing business Processes and automated systemsAttitude and Influence:Attitude towards:The business goals, objectives and solution approachAttitude towards business analysisAttitude towards collaborationAttitude towards sponsorAttitude towards team membersInfluence:Influence on the projectInfluence in the organizationInfluence needed for the good of the projectInfluence with other stakeholders
9 Conduct Stakeholder Analysis Authority Levels for Business Analysis WorkAuthority to:Approve the DeliverableInspect and approve the requirementsRequest and approve changesApprove the requirements process that will be usedReview and approve the traceability structureVeto proposed requirements or solutions (Individually or in groups)
10 Techniques used in Business Analysis General Techniques:Acceptance and Evaluation Criteria definitionBrain StormingInterviewsOrganization ModelingProcess ModelingRequirements WorkshopRisk AnalysisScenarios and use casesScope ModelingSurvey/QuestionnaireRACI Matrix: R-Responsible, A-Accountable C-Consulted, I-Informed.Stakeholder Map
11 Techniques used in Business Analysis Stakeholders:Domain SMEImplementation SMEProject ManagerTesterRegulatorSponsorOutput:Stakeholder List, Roles and Responsibilities: This may include:List of Required rolesNames and titles of stakeholdersCategory of stakeholderLocation of stakeholderSpecial needsNumber of individuals in this stakeholder roleDescription of stakeholder influence and interestDocumentation of stakeholder authority levels
12 Plan Business Analysis Activities Purpose:Determine the activities that must be performed and the deliverables that must be produced, estimate the effort required to perform that work and identify the management tools required to measure the progress of those activates and deliverable.Description:Business Analyst determines which activities are required for a given imitative, how those activities will be arrived out, the work effort involved and an estimate of how long the activities will take. The task includes activities to:Identify Business Analyst deliverablesDetermining the scope of work for the business analysis activitiesDetermine which activities the business analyst will perform and whenDevelop estimates for business analysis work
13 Plan Business Analysis Activities Input:Business Analysis ApproachBusiness Analysis Performance AssessmentOrganizational Process AssetsStakeholder List, Roles and ResponsibilitiesElements:Geographic distribution of stakeholdersType of Project or initiativeBusiness Analysis deliverablesDetermine Business Analysis ActivitiesTechniques:EstimationFunctional DecompositionRisk Analysis
14 Plan Business Analysis Stakeholders:Customer, Domain SME, End User and supplierImplementation SMEOperational SupportProject ManagerTesterSponsorOutput:Business Analysis Plans: The Business Analysis plans may include information such as a description of the scope of work, the deliverable WBS, an activity list and estimate for each activity and task.
15 Business Analyst Communication Purpose:Business Analysis communications plan describes the proposed structure and schedule for communications regarding business analyst’s activities.Description:Planning business analyst’s communications includes determining how best to receive, distribute, access, update and escalate information from project stakeholders and determining how best to communicate with each stakeholder.Input:Business Analysis ApproachBusiness Analysis PlansOrganizational Process AssetsStakeholder List, Roles and Responsibilities
16 Business Analyst Communication Elements:GeographyCultureProject typeCommunication FrequencyCommunications FormalityTechniques:Structured WalkthroughStakeholders:Customer and SupplierDomain SMEEnd User
17 Business Analyst Communication Implementation SMEOperational SupportProject ManagerTesterRegulatorSponsorOutput:Business Analysis Communication Plan: describes how, when and why the business analyst will work directly with stakeholders.Components can include:The stakeholder communications Requirements for business analysis activities.Format, content, medium, level of detailResponsibility for collecting, distributing, accessing and updating information.
18 Plan Requirements Management Process Purpose:Define the process that will be used to approve requirements for implementation and manage changes to the solution or requirements scope.Description:The task determines the appropriate requirements management process for a particular initiative. It includes determining the process for requirements change which stakeholders need to approve change, who will be consulted or informed of changes and by extension, who does not need to be involved. The task also includes assessing the need for requirements tractability and determining which requirements attributes will be captured.
19 Plan Requirements Management Process Input:Business Analysis ApproachBusiness Analysis PlanOrganizational Process AssetsElements:RepositoryTraceabilitySelect Requirements AttributesComplexityOwnershipPriority
20 Plan Requirements Management Process RisksSource of the requirementStabilityStatusUrgencyRequirements Prioritization ProcessChange Management
21 Plan Requirements Management Process Techniques:Decision AnalysisProblem TrackingRisk AnalysisStakeholders:Domain SMEEnd UserImplementation SMEOperational SupportProject ManagerTesterSponsor
22 Plan Requirements Management Process Output:Requirements Management Plan:Describes the:Approach to be taken to structure tractabilityDefinition of requirements attributes to be usedRequirement Prioritization processRequirements change process, including how changes will be requested, analyzed, approved and implemented.
23 Manage Business Analysis Performance Purpose:To manage the performance of Business analysis activities to ensure that they are executed as effective as possible.Description:This task covers determining which metrics will be used to measure the work performed by the business analyst. It includes how to track, assess and report on the quality of the work and take steps to correct any problems that may arise. This may lead into the development of future business analysis plans. The selected metrics are determined described in the organizational process assets or the business analysis plans.
24 Manage Business Analysis Performance Input:Business Analysis Performance MetricsBusiness Analysis PlansOrganizational Performance StandardsRequirements Management PlanElements:Performance MeasuresPerformance ReportingPreventive and corrective Action
25 Manage Business Analysis Performance 1) General TechniquesInterviewsLessons learned processMetrics and key performance IndicatorsProblem trackingProcess ModelingRoot Cause AnalysisSurvey/Questionnaire2) Variance Analysis
26 Manage Business Analysis Performance Stakeholders:Domain SME and End UserImplementation SME, Operational support and TesterProject ManagerSponsorOutput:Business Analysis Performance Assessment: This includes a comparison of planned versus actual performance, understanding the root cause of variances from the plan and other information to help understand the level of effort required to complete business analysis work.Business Analysis Process Assets: The process analysis results in the recommendations for improvement to the business analysis process.