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Kathy Reed June 4, 2013 IIBA Austin CBAP Study Guide for the Business Analyst Body of Knowledge (BABOK) Version 2.0.

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Presentation on theme: "Kathy Reed June 4, 2013 IIBA Austin CBAP Study Guide for the Business Analyst Body of Knowledge (BABOK) Version 2.0."— Presentation transcript:

1 Kathy Reed June 4, 2013 IIBA Austin CBAP Study Guide for the Business Analyst Body of Knowledge (BABOK) Version 2.0

2 4.1 RMC Input & Output Diagram

3 Task - STRPC


5  Purpose – Maintain consensus among key stakeholders regarding the overall solution scope & the requirements that will be implemented.  Input : 1.Requirement Management Plan 2.Solution Scope 3.Stakeholder List, Roles, Responsibilities 4.Stakeholder, Solution, Transition Requirements (Communicated or Traced)  Output: 1.Requirements - Approved

6  Elements: ◦ Solution Scope Management:  Assess stakeholder and solution requirements to ensure they are within solution scope.  Additional stakeholder requirements may be added if the solution can support.  If not supported by solution scope, the BA needs to resolve. ◦ Conflict & Issue Management:  Facilitate communication between stakeholders who are in conflict over requirements.  Conflicts must be resolved before requirements can be approved. ◦ Presenting Requirements for Review:  Requirements are presented to Stakeholders formally (written/ structured walkthrough) or informally ( ). ◦ Approval:  Ensure the stakeholders understand and accept the requirements.  Maintain a record of the decision, parties involved, decision.

7  Techniques: ◦ General Technique:  (9.20) Problem Tracking – manage issues identified with requirements by stakeholders and ensure they are resolved. ◦ Baselining:  Once requirements are approved they are baselined. All future changes are recorded, tracked and must follow change control process. ◦ Signoff:  Signed off requirements formalizes the agreement from the stakeholder stating that they requirements are accurate and complete.  Typically requires a face to face review of the requirements

8  Stakeholders: ◦ Domain SME ◦ Implementation SME ◦ Project Manager – responsible and accountable for the project scope. If a requirement is not approved, they must define the risk to the project. ◦ Sponsor

9  A BA who is working on a project that employs a plan-driven approach is asked to add one new requirement that is outside the approved solution scope. Which one of the following actions is LEAST likely?  Select one: ◦ a. Facilitate communication and change the business analysis approach. ◦ b. Change the business analysis approach to be more change- driven. ◦ c. Amend the new requirements which are conflicting. ◦ d. Amend the approach which is change-driven.


11  Purpose – Maintain relationships between business objectives, requirements, other deliverables, and solution components.  Input : 1.Requirements – all requirements may be traced to other requirements. 2.Requirements Management Plan – define how and whether traceability is being performed. 1.Identifies the tools to be used to support traceability 2.Identifies the processes that will be used.  Output: 1.Requirements – Traced. These have clear relationships to other requirements within the solution scope.

12  Description: Requirements are related to other requirements, solution components and other artifacts, such as test cases.  It assist in the following: ◦ Scope and change management ◦ Risk management ◦ Time management ◦ Cost management ◦ Communication management  Used to detect missing functionality  Supports the following ◦ Impact Analysis ◦ Change Management ◦ Requirements Allocation

13  Elements: RIC ◦ Relationship:  After organizing requirements, you need to record the dependencies. This helps in determining the sequence requirements are to be addressed.  Common relationships:  Necessity – It makes sense to implement a particular requirement when a related requirement is implemented. Unidirectional or bi-directional.  Effort – When a requirement is easier to implement if a related requirement is implemented  Subset – When a requirement is decomposed outcome of another requirement  Cover – When a requirement includes the other requirement.  Value – When including a requirement affects the desirability of a related requirement. ◦ Impact Analysis:  Use to assess or evaluate the impact of change.  When a requirement changes, its relationships to other requirements can be viewed. ◦ Configuration Management:  A special tool is needed to trace large numbers of requirements.

14  Techniques: ◦ Coverage Matrix:  This is a table or spreadsheet used to manage tracing.  Used when there are few requirements or when tracing is limited to high level requirements.  Stakeholders: ◦ Implementation SME – they must be able to link the requirement to the solution components. ◦ Project Manager - ◦ Tester – they need to understand how and where the requirements are implemented when creating test cases. They trace test cases to requirements.

15  Mary, while eliciting and analyzing the requirements figures, finds that if the preferred supplier list is set up in the new system, it will be easier during purchase activity, which fits the scope. What kind of requirements dependency is she looking at?  Select one: ◦ a. Necessity ◦ b. Effort ◦ c. Cover ◦ d. Subset

16 Janet is piloting requirements traceability on a few projects. Which is the best place for her to indicate this?  Select one: ◦ a. Requirements management plan ◦ b. Risk plan and management plan ◦ c. Requirement management & communication plan ◦ d. BA approach document


18  Purpose – To manage requirements following their implementation.  Input : 1.Organizational Process Assets – Setting standards to determine when and how requirements should be maintained for re-use. 2.Requirements – 1.Re-use requirement – describe the use to the organization beyond the lifetime of the initiative. 2.Maintenance– describe the actual current state of an organization  Output: 1.Requirements (Maintained and Reusable) -

19  Elements: ◦ Ongoing Requirements:  Requirements an organizational unit must meet on a continuous basis.  These include:  Contractual Obligations  Quality Standards  Service Level Agreement  Business Rule  Business Processes ◦ Satisfied Requirements:  Maintaining requirements helps with enhancements and future system changes.

20  Techniques: ◦ None  Stakeholders: ◦ Business Analyst ◦ Domain SME ◦ Implementation SME

21  Which is an output from Requirements Management & Communication?  Select one: ◦ a. Requirements (Approved). ◦ b. Requirements (Specified). ◦ c. Requirements (Documented). ◦ d. Requirements (Elicited).


23  Purpose – Structure requirements to ensure they are effectively communicated, understood, and useable by the stakeholders.  Input : 1.Business Analysis Communication Plan – describes the stakeholder groups, their communication plan and whether a single or multiple requirement package is required. 2.Organizational Process Assets – include templates that may be used to package requirements. 3.Requirements – BA must understand which requirement to include in each package. 4. Requirements Structure – the package should contain a consistent, cohesive and coherent set of requirements.  Output: 1.Requirements Package – A document, presentation for stakeholder review.

24  Elements: 1.Work Products:  a document, collection of notes, or diagrams used by the BA during the requirements development process.  It may or may not become a deliverable. Used by the BA to share with the stakeholder to clarify requirements.  Examples:  Meeting agendas and minutes  Interview questions and notes  Facilitation session agendas and notes  Issue Log  Work Plan, Status Reports  Traceability Matrix 2.Deliverables:  The output of the BA process that the analyst agreed to produce.  It’s used as a basis for solution design and implementation.

25  Elements: 1.Format:  The format may have been selected during the BA communication plan.  A requirement package will likely be a combination of many formats.  More than one requirement package may be created for the same project, in order to present the material to convey a cohesive message.  Each organization may have standards that the BA will follow.  The requirement package must be complete if its created with the intent of obtaining formal approval.  Each package may have a table of contents

26  Techniques: 1.Requirements Documentation – requirements are captured in a formal document. The most common types of requirement documents are: 1.Business Requirement Document 2.Product Roadmap 3.Software/System Requirement Specification (SRS) 4.Supplementary Requirement Specification 5.Vision Document 2.Requirements for Vendor Selection – If the potential solution is available from an outside source: 1.RFI – Request for Information  Organization is open to a number of alternative solution and seeking information 2.RFQ – Request for Quote  Seeks vendor to implement solution. Less formal than RFP 3.RFP – Request for Proposal  Seeks vendor to implement solution

27  Stakeholders: ◦ Domain SME & End User ◦ Implementation SME ◦ Project Manger ◦ Regulators ◦ Sponsor ◦ Tester

28  Sally is a business analyst in at a bank. She is currently working on a project that will transform the bank's customer relationship management (CRM) system. Based on her discussion with John, the project sponsor, she learns that there is enough in the current fiscal year budget for them to invest in a cloud CRM or build an in-house application using web methods. What is Sally most likely going to do next?  Select one: ◦ a. One possibility is to create an RFZ. ◦ b. One possibility is to create an RFI. ◦ c. One possibility is to create an RFP. ◦ d. Plan to define all requirements and then create an RFI.

29  Which of the following depicts the difference between a work product and a deliverable?  Select one: ◦ a. The deliverable is a specific output of the business process improvement and the work product is the document or collection of notes or diagrams used by the business analyst during the requirements development process. ◦ b. The deliverable is a specific output of the business analysis process, and the work product is the document or collection of notes or diagrams used by the business analyst during the requirements development. process. ◦ c. The work product is a specific output of the business analysis process, and the deliverable is the output of the project and is used by the project manager during the requirements development process. ◦ d. The deliverable is a specific output of the business analysis process, and the work product is the document or collection of requirements samples used by the business analyst during the requirements development process.


31  Purpose – Essential for bringing stakeholders to a common understanding of requirements.  Input : 1.Business Analysis Communication Plan – defines what, who and when information is communicated. 2.Requirements – any requirement may be communicated 3.Requirement Package – If requirement package created it must be distributed, reviewed and communicated to stakeholder.  Output: 1.Communication Package – stakeholders should understand what the requirements are and their current state.

32  Elements: 1.General Communication:  Requirement communication is performed iteratively.  In many cases requirement communication may lead to elicitation of additional requirements  Enterprise Analysis Task – business case and solution scope communicated  Elicitation Task- communication of requirements useful during elicitation and may result in other related requirements  Requirements Analysis Task – requirements are refined, modified and clarified  Solution Assessment & Validation – assessment of solution must be communicated 2.Presentation:  Formality of presentation is driven by the audience.

33  Techniques: 1.Requirements Workshops (9.23)– requirements may be presented as part of a workshop to familiarize all parties with solution scope. 2.Structured Walkthrough (9.30) – begins with a review of the requirments to be discussed  Stakeholders: ◦ All

34  The technique that is used to help familiarize the project team with the existing solution scope:  Select one: ◦ a. Requirements Workshop ◦ b. Structured Walkthrough ◦ c. Structured Walkthrough and Requirements Workshop ◦ d. Brainstorming using Requirements Workshop

35  Fill in the blank: Requirements communication is________.  Select one: ◦ a. Performed during the initial stage of the project. ◦ b. Performed during the initial stage of the project and used when performing tasks in other knowledge areas. ◦ c. Performed iteratively and used when performing tasks in other knowledge areas. ◦ d. Performed iteratively and in a planned manner and used when performing tasks in other knowledge areas.

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