1. 0 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC

2. 1 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC You asked, we answered  Life insurance distribution is changing  Consumers expect fast and easy processing  Our ultimate goal: A best-in-class solution

3. 2 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. Benefits  Simplifies the producer’s sale  Improves issue time 1-4 days  Increases iGo applications  Producer focuses on relationship, sale and customer  American General and ExamOne take care of the rest – at no cost to the agency

4. 3 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC  Selects product and rate class  Prepares client for teleinterview and exam  Accesses AG Quick Ticket  Enters data and eSigns  Checks status  Completes application packet  Schedules exam  Delivers application packet for signatures  QCs form then eSubmits  Submitted for underwriting decision  If approved, policy delivered Producer Exam One New Business Ticket Process Overview

5. 4 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC ■AG Select-a-Term: 15 & 20 – 30 years ■AG ROP Select-a-Term: 20 – 35 years ■AG Secure Lifetime GUL: Fixed UL with Guarantees ■Not currently available: Replacements in AR and NY, separate owners/payers ■Access AG Quick Ticket ■Enter the client’s information ■Explain the next steps to the client outlining the teleinterview and paramedical exam process ■All required fields must be completed ■Ticket submitted to vendor for fulfillment ■Client contacted in 24 hours ■If no contact is made, follow-up every 26 hours up to 7 days ■Agency notified after 7 days if no contact is made Licensed Agent determines right product & rate class for client Agent enters client information on AG Quick Ticket Ticket submitted electronically to vendor Vendor contacts client Online Process

6. 5 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC ■Application packet completed ■Exam takes place at client’s home, place of business or at an ExamOne branch office. ■Application packet provided to the client for review and signatures ■Examiner performs exam ■Application packet checked for completeness ■Application packet images sent to American General Telephone interview Paramedical exam scheduled Examiner delivers forms for signatures Scrubs forms and images to American General Online Process, continued

7. 6 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC How To Get Started From Winflex

8. 7 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC Data Enter In LifeSpeed

9. 8 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC Monitor Ticket Status Agency Integrator eStation Producer Business Resource Center

10. 9 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. Marketing Support  Video  Support materials  Producer Guide  User Functionality Guide  Quick Reference Guide  Client Prep Guide

11. 10 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC

12. 11 FOR INTERNAL USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC Important Information Policies issued by: American General Life Insurance Company (American General Life) 2727-A Allen Parkway, Houston, TX 77019 The United States Life Insurance Company in the City of New York (US Life) One World Financial Center, 200 Liberty Street, New York, NY 10281 AG Secure Lifetime GUL Policy Form Numbers 10460, ICC-10460, 10460N; AG Select-a-Term Policy Form Numbers 07007, ICC-07007, 09007N; AG ROP Select-a-Term Policy Form Numbers 10001 and 10001N. The underwriting risks, financial and contractual obligations and support functions associated with the products issued by American General Life or US Life are the issuing insurer’s responsibility. Guarantees are subject to the claims-paying ability of the issuing insurance company. US Life is authorized to conduct insurance business in New York. Policies and riders not available in all states. American General Life Companies, www.americangeneral.com, is the marketing name for a group of affiliated domestic life insurers, including American General Life and US Life. Exam One, Smart Office®, and Agency Integrator are separate and unrelated entities and are not trademarks of American International Group, Inc. All other marks are owned by American International Group, Inc. ©2012. All rights reserved. AGLC105752 REV0912